Project Management Business Process

RICHARD SEAN BANGERT, page *

RICHARD SEAN BANGERT

Project Management Product Management Business Process Manager Senior Business Analyst 951-***-**** Corona, California ***********@*****.*** linkedin.com/in/seanbangert/ PROFESSIONAL SUMMARY Over 20 years Professional Business Management experience serving the Retail, Financial, Software and Food/Beverage industry. Diversified experience managing full life cycle, high profile projects for a broad range of business applications. AREAS OF EXPERTISE

• Financial Business Process Mapping • Project Management • Software Implementation

• Financial Analysis & Reporting • Change Management • Team Leadership & Training

• Customer & Client Relationship Building • Ecommerce & Retail Technology • Quality Assurance & Testing

• Sales Audit: Financial O2C/R2R Process • Compliance & Risk Management • Technical Documentation & Communication TECHNICAL PROFICIENCIES

• Software Applications: SAP, Oracle EBS (Financial, CRM/Loyalty), SmartSheet, ClickUp, SQL Developer, SharePoint, PowerBI, Confluence, Tealium

• Operating Systems/Platforms: Microsoft Office Suite/Teams, Oracle, JIRA

• Databases/Languages: SQL, Oracle, Linux

• Process Management: Agile, Scrum, Change/Project Management, SOX/PCI PROFESSIONAL EXPERTISE Business Process Manager 8/21-Present, Monster Energy Corona, California Projects of Note: Data Gathering Process, Global PIF Process, Project Integration Method

• Lead implementation of SAP cross functional software/enterprise systems, streamlining the process for Monster's worldwide product portfolio

• Financial analysis: SAP to PowerBI analytical Reporting

• Lead weekly cross-functional team meetings for SAP process mapping, documentation of current business

• Business Process training: Stage/Gate process, project management, project, and product scope development

• Translate functional business requirements into technical requirements collaborating with cross functional stakeholders and the development resources

• Train, educate and develop material to help and communicate methods and business process

• Analyze existing systems to determine more efficient processing methods

• Collaborate with IT- PMO department to develop implementation plans based on business support Senior Product Owner/Lead 4/18-7/21, Stretto Software Irvine, California Projects of Note: TriState Bank Transition, HIPAA and Audio File Enhancements, 3rd Party Valuations, Asset Summary Redesign

• Managed team of domestic and international Product Professionals in all phases of custom product solutions delivery, including hiring and training new staff members as well evaluating the performance of current staff members

• Defined project scope, goals, and deliverable to ensure consistency with company strategy/ROI

• Lead major Agile workshops and facilitate group discussions; lead, mentor, and function as a subject matter expert (SME) writing and reviewing detail-oriented product requirements documents

• Analyzed product performance metrics/trends to assess product health and improvement opportunities

• Understood the features and changes in product requirements & support the sprint planning exercises

• Attended business networking events, workshops and reviewing professional industry publications RICHARD SEAN BANGERT, page 2

• Scrum master for JIRA CR Process (Planning, Sprint management and retrospect), Utilize Confluence for BRD/User Stories

• Operated in a fast-paced, dynamic Bankruptcy industry Client Services Team Lead 11/16-4/18, JustEnough Software Irvine, California

• Managed team of Client Service Analysts who provide technical support to leading Retailers

• Managed Client challenges, recommend innovative solutions and resolve conflict

• Motivated team to exceed Client expectations for targeted SLA/Client service goals for exceptional Client Management

• Advised benefits of JustEnough Software products/services as well solicit feedback for improvement

• Supply Chain Demand Forecasting, Assortment/Inventory Planning, Allocation/Replenishment, Order Planning and Price & Markdown Promotion Management Focus

• Complied with JustEnough Software Client Service charter

• Operated in a fast-paced, dynamic technical environment offering OnCloud and OnSite models

• Published daily, weekly status reports

Project Lead/Senior Business Analyst IT Projects PMO 11/14 – 11/16, Pacific Sunwear Anaheim, California Projects of Note: Expand Assortment/Vendor Direct Fulfillment, Tradestone/WebPMD Upgrades, PCI Remediation, NFrastructure

• Established Project Management Life Cycle from initiation of project to achieve more efficient control on application implementations, integration, collaboration, interoperability, and overall quality

• Facilitated high level meetings for stakeholders including Business Sponsor including CFO, CIO, and VPs for accelerated collaboration – communications

• Developed various project documents including:

o Business Charter, Branded Vendor Survey, Vendor Demo/Comparison Matrix, Vendor Recommendations, Analysis Recommendations, Architectural Design Document, Pricing Analysis, MSA/SLA, Department Impact Matrix, Vendor Discovery, and Expanded Assortment ROI Analysis

• Completed Vendor Demos, Scoring Matrix, Vendor Policy Guide, Vendor Agreement, Vendor Terms, Profile Sheet, Recommendation and On-Boarding

• Created Development, Business and Vendor Resource Management Calendar

• Technical Development: Oracle EBS CRM/Loyalty, XML, EDI, SFTP, Database/Product Samples, Imagery, Order Management, & Invoicing

• Prepared QA test strategy with cases and test plans in partnership with Team

• Held walkthrough presentations for Business Users to improve communication - overall project success

• Generated Technical Guide for Branded Vendors, Business and Developers

• Generated Project/Development/QA log files (bug, revision, issues, resolution, Postmortem Management) Manager, Quality Control 11/11 – 10/14, Wet Seal, Inc Foothill Ranch, California Projects of Note: New: SharePoint Portal, Demandware SAAS E-Commerce, Amazon Payments/Storefront, Buy in Store – Ship to Home, E- Commerce Checkout Redesign, Wishlist, PO Automation, Tablet, E-Gift Cards Upgrades: RPM, Central Office, MID, MDO, MicroStrategy, Microsoft Office365, Oracle EBS Financial upgrade, UPS Connectship, APO Shipment, E-Commerce Migration/TomCat, First Data/SVDot

• Managed and maintained test plans, schedules, and communications in support of the project functional requirements, using the Quality Control Packet templates

• Managed new development - test processes using proven regression, modification, and integration methodologies

• Managed defects, issues, risks, action items and/or status with Manager immediately and regularly

• Managed complete testing in a timely manner working closely with QC Staff, Development and Business Owners

• Managed defect database to identify trend, solution, and summary data Technical Consultant 01/04-04/06 Business Analyst 02/03-01/04 Senior QA Analyst 06/99-02/03, Island Pacific Software Irvine, California Projects of Note: Integration of 3rd party Software Applications to Enterprise System, managed cross functional Quality Assurance, Project, Managed OnePointe™ Point of Sale Integration Project

• Accelerated Quality Assurance in the Sales Audit: Financial O2C/R2R Process, Planning, Warehousing and POS areas EDUCATION & PROFESSIONAL AFFILIATIONS California State University Fullerton, Bachelor of Arts Program, Business Administration SHS BOSS Boosters, CPB Boosters, Crescent Grove HOA BOD, Corona American Little League BOD (Member Dates Vary)

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