Bill Sharp
Charlotte, North Carolina ***********@*****.***
Work Experience
Food and Beverage Director
Marriot at Capitol Hill- Washington DC February 2024 to February 2025
Directed strategic, operational, and financial success of food & beverage division, within a 465 Room Hotel in Capitol Hill DC
Led & developed a diverse team of 16 Managers, 4 Supervisors and 150 associates within both unionized and non-union departments.
Achieved 30% F&B Profit, exceeding budget by 1%.
Grew property ADR by 8.1% to budget
Grew Catering Revenue by 22.7% to budget
Re-concepted all hotel menus and beverage programs.
Exceeded goal in all service score metrics for total hotel. Growing F&B Satisfaction GSS by 6 points and ESS Food Quality by 10 points
Director of Operations
Sage & Zest Catering & Events January 2019 to May 2024
Establish client base of organizations, associations, and commercial business through direct outside sales efforts for the purpose of securing business. Accurately produce and/or review all sales contracts, and/ or catering event orders. Develop, train, and motivate a catering and sales team that is responsible for developing new accounts, maintain existing accounts, and implementing catering strategies to achieve catering revenue goals and maximize profits, while maintaining guest satisfaction. Develop and maintain relationships with key clients in support of food and beverage sales for drop off & events. Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff.
Director of Operations
Food Cellar - Long Island, NY January 2016 to January 2019
Oversaw the development and opening execution of the company's second location, a 25,000 square foot square foot market located at Court Square. Oversaw all aspects of the operations. Established a central production kitchen to produce all prepared food for both locations as well as the catering department. Recruited BOH and FOH management teams for both locations in Long Island City. Responsible for the implementation and training of standardized the catering department. Implemented all FOH service standards, ensuring consistency and an enhanced customer experience.
~ Annual Revenue 15 million
Director of Operations
Creative Catering Group
August 2007 to December 2015
Successfully developed and opened a 3,000 square foot catering commissary to cater for the demands of the expanding catering group in ensuring consistency and cost benefits. Oversaw the operations of 3 popular catering brands. Tasked with ensuring that budgeted food, labor, operating profit, and EBITDA margins were delivered.
~ Annual Revenue 9 million
General Manager
DELMONICO'S - New York, NY
June 2008 to September 2009
Led the re-engineering/positioning of the entire unit. The operation comprised of high-volume retail/ takeout / drop off catering & events. After the Re-opening re-established relationships with vendors, employees to ensure a solid infrastructure. Had to re brand the Operation to Local Customers & Key Catering Accounts
General Manager
Bocca
June 2004 to June 2008
A Quick service Restaurant and Caterer in the Heart of Midtown Manhattan. Worked around the Menu to Develop Sound Business Practices. Oversaw all Aspects of the Business to Lower Food and Labor Costs from Previous Management, while working with Employees to improve customer relations.
Volunteer
Volunteer at St Gabriel’s Church
Led the re-engineering/positioning of the entire unit. The operation comprised of high-volume retail/ takeout / drop off catering & events. After the Re-opening re-established relationships with vendors, employees to ensure a solid infrastructure. Had to re brand the Operation to Local Customers & Key Catering Accounts
General Manager
Bocca
June 2004 to June 2008
A Quick service Restaurant and Caterer in the Heart of Midtown Manhattan. Worked around the Menu to Develop Sound Business Practices. Oversaw all Aspects of the Business to Lower Food and Labor Costs from Previous Management, while working with Employees to improve customer relations.
Volunteer
Volunteer at St Gabriel’s Church