Customer Service Forklift Operator

CJ

CAROL JOHNSON

************@*****.*** 754-***-**** Lauderhill FL

Proven logistics expert with over two decades of experience, including a pivotal role at CBBC where I spearheaded warehouse operations to enhance on-time delivery outcomes. Skilled in cargo handling and fostering seamless dispatch communication, I excel in driving efficiency and providing exceptional customer service. Dependable worker with experience in the transportation industry. Proven track record of successfully completing on-time deliveries while maintaining a safe and efficient working environment. Excellent problem-solving skills and an unwavering commitment to customer service excellence.

Warehouse organization

Team leadership

Problem solving

Task prioritization

Training and development

Pallet jack and hand truck operation

Skilled forklift operator

Exceptional written and verbal communication skills Excellent sense of direction

Teamwork and collaboration

Stocking and inventory

Package scanning

Loading and unloading

Positive attitude

Federal Express Fort Lauderdale, Florida

Warehouse Handler

10/2024 - Current

Assisted in the organization of products on shelves for easy access by customers.

Stored inventory in designated areas following proper placement techniques.

Conducted regular cycle counts of inventory to ensure accuracy of stock levels.

Instantcart Fort Lauderdale, Florida

Delivery Driver

08/2021 - Current

Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.

Checked delivery addresses and verified correct package delivery. Managed multiple tasks simultaneously while delivering goods within specified time frames.

CBBC Fort Lauderdale, Florida

Warehouse Lead

03/2017 - 01/2023

Trained new employees on proper handling techniques and safety protocols to prevent accidents.

Directed daily activities and workload for warehouse team to achieve output goal requirements.

Facilitated communication between cross-functional departments to ensure smooth workflow.

Oversaw warehouse job functions to meet on-time delivery needs. Southeast Frozen Foods Miami, Florida

Stand-Up Forklift Operator

05/1998 - 12/2017

Implemented best practices for storage space utilization in order to maximize efficiency.

Maintained accurate inventory records through regular cycle counts and Summary

Skills

Experience

audits.

Kept detailed logs of all shipments received and delivered accurately. Developed a thorough understanding of safety protocols and successfully adhered to them at all times.

Miami Dade College Miami, FL

Criminal Justice

Forklift certified

Education and Training

Certifications

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