Business Analyst Operations
Resume:
CSPO, CSM
Data Mapping
Process Mapping
LATA KUKREJA
***********@*****.***
West Chester, OH 45069
https://www.linkedin.com/
in/lata-k-235bb52/
C O N T A C T
O B J E C T I V E
PROFFESIONAL EXPERIENCE
E D U C A T I O N
Business Analyst with over 13+ years of IT experience-9 years of experience supporting business solution software and analyzing business operations and 4+ years in development, production support and system analysis. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of my organization. Possess a M.S. in Information Systems and MMS in Marketing. I had a sabbatical from Nov 23 to October 24 and have been actively seeking a job since then. Senior BUSINESS ANALYST (Consultant)
Fifth Third Bank / Cincinnati, OH / 05/2015 – 11/2023
• Develop business architecture using requirements such as scope, processes, alternatives, and risks.
• Translate stakeholder requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
• Evaluate risks related to requirements and create plans to mitigate them.
• Arrange client reviews of software under development, ensuring client satisfaction.
• Refine Product backlog and work with product owner to prioritize the user stories.
• Work with the QA team by overseeing test plans and test cases and performing some aspects of testing.
• Work extensively with DB2 database and write SQL queries to extract data and for ETL/data testing
• Map and configure data to create web workflows in conjunction with Java code.
• Mentor junior business analysts by imparting them knowledge of business processes, methodology and work culture.
• Work with digital tools like Webex, Microsoft Teams and SharePoint to collaborate with teams in different geographical locations.
• Senior BUSINESS ANALYST (Consultant)
• CITIGROUP / Columbus, OH / 06/2014– 04/2015
•
M.S. Information Systems
Northern Kentucky University,
M.S. in Management Science
SIBM, India
K E Y S K I L L S
Mentoring and Training
Microsoft Office Suite
SQL Expert in writing SQL
Queries for ETL/data testing
Write and AtTask Proficient
CSM, CSPO
CERTIFICATIONS
Certified Product Owner
Certified Scrum Master
Gen AI for Business Analyst
Visa Status
US Citizen
Project Tracking Tools
JIRA, Rally, VersionOne
DATABASES
DB2, SQL Server, Oracle
LATA KUKREJA
P R O F E S S I O N A L E X P E R I E N C E
• Engage client to gather software requirements/business rules and ensure alignment with development teams.
• Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Communicate client’s business requirements by constructing easy- to-understand data and process models.
• Identify and reconcile errors in client data to ensure accurate business requirements.
• Create project scope, estimate project costs and write functional requirement documents, user stories.
• Analyze projects to help program managers reach make or buy decisions. Understanding of ROI, SWOT Analysis, GAP Analysis, Impact Analysis, Cost Benefit Analysis and Feasibility Study.
• Develop test cases using QC/ALM and co-ordinate UATs.
• Work with stakeholders, development team and business to drive successful completion of projects using the hybrid of Agile and Waterfall methodology
• Understand processes, develop workflows and coordinate between business departments and technical team to develop small in-house applications.
• Demonstrated technical knowledge to understand the various technical touch points to understand dependencies
• Manage requirement changes, create ad hoc reports and resolve issues.
• Production support for applications as well as servers used for hosting applications and doing surveys i.e. UNIX servers and windows servers as well as archiving the studies.
• Worked with SQL Server 2008 to write SQL Queries, stored procedures.
• Tested enterprise-wide projects.
TOOLS
Document Management Tools
Visio, Axure
ANALYST, Business Systems
Convergys / Cincinnati, OH / 08/2009– 03/2014
Contact this candidate