HR Generalist in Operations: Onboarding, HRIS/ATS Product Management and Admin, benefits, compensation, payroll, employee relations, vendor management, and workforce planning
Recruiting: ATS/HRIS Systems Admin, Legal, Sales, Insurance, IT Technical & engineering, High Volume, Multi-Vertical Talent Sourcing, Talent Attraction, and Onboarding
Benefits Administration/Insurance Compliance with OSHA, OFCCP, ADA, FLSA, FMLA, NLRA Product Management of HRIS/ATS systems ERP/ATS Admin (Workday/SuccessFactors/ SAP/ADP/iCIMS & Text Recruit/Taleo/Greenhouse/UltiPro) Insurance (Licensed Agent, Adjustor, Underwriting, Financial Life, Health, Property, Casualty) Global Recruiting & Sourcing Sourcing and Category Management Talent Attraction Payroll & Compensation Sales & Marketing MSP/VSP and RPO Management Human Resources /Recruiting Operations Workforce Management & Career Succession Contingent & FTE Vendor Sales Management Salary & Market Data Research for Contract Negotiation AI/ Chat GPT/Digital Marketing for Social Search ATS /HRIS Technology Specialization Onboarding Programs &Training Workflow & Systems Admin DEI
Professional Experience
ASAP Talent Services & VMG -Award Winning Executive Recruiting May 2024- Present
Sr. Talent Acquisition Partner & Human Resources Specialist
Human Resources Specialist (VMG):
Contract is ending as Government contracts are ending. March, 2025 Offboarding.
Providing recruiting job description review and composition; Candidate entry into ADMIN for PCR; ADMIN for ADP HRIS; Support Offer Letter and Personnel File creation and support; Career Succession Planning ongoing, and sourcing channel management for products related to government contracts and human capital contractors deployed to the CDC, PEPFAR, and HRSA organizations. Conduct audits to support SOP and process administration; Support template creation, ADP reporting, payroll, and analytics for Human Resource Leaders in multiple areas; Regularly prepare reporting and presentations for HR Leaders, supported and created D&I initiatives, and created surveys for Employee Engagement. Supported Employee Relations challenges for resolution while monitoring attrition.
Sr. Talent Partner (ASAP) & Sourcing Specialist:
Contract is ongoing as a 1099 Talent Partner.
Performing Business Development and Sales, while providing complete Executive Recruiting for engineering, technical, and sales professionals and leaders in all verticals, but especially in SAP and Oracle from the Architect to CIO/CTO and Global Head level of talent for clients. Also sourced Legal, Sales, and Marketing professionals when requested. Using LI Recruiter Lite to leverage my 7000+ contacts on LinkedIn for sourcing, talent attraction, and marketing across the United States, Canada, England, Ireland, Australia and wherever the need arises for clients. ADMIN for Sourcewhale and PCR Recruiting ATS. For VMG, provided HR Support in PCR and with ADP, payroll, performance reviews, and recruiting. Full life Cycle recruiting and Onboarding.
SunStar Solutions, LLC -Hybrid (Small Firm) October 2023- February 2024
Manager, HR Operations and Recruiting
Providing complete Workforce Development and Talent Management in Human Resources including Recruiting, Staffing, Sourcing, Onboarding, Payroll and Compensation and Employer Branding for SunStar. HRIS: ADMIN for ADP
Use of ADP, working with bookkeeping and providing compensation analysis for market rates and also for salary reviews when hiring new team members. Partnering with Marketing, developed Digital Strategies to brand SunStar for talent attainment and customer recognition. Development of all programs, templates, reporting, and executing all recruiting and hiring practices for the company. Creation of the workforce matrix, in career succession. Executed employee payroll, conducted time management studies and created absenteeism and PTO policies. Managed all Employee Relations issues and challenges, issuing TWC responses, and created Progressive Discipline Policies for PIP and executed the Employee Appraisal processes. Conducted Vendor Management, Distribution Management, and most administrative processes for the company. Worked with Marketing to develop better business development tracking processes and sales strategies successfully. Adherence and enforcement of all OSHA, ADA, and legal employment hiring practices for the company.
Meals on Wheels-Hybrid (Non-Profit) June 2023- October 2023
Consulting- Regional Workforce HR and Recruiting
Contract fulfilled.
HRIS: ADP
Through Robert Half, provided consulting in recruiting, workforce management and planning, and talent attraction to increase excellence in Human Resources, Staffing, Talent Branding/Marketing with Client and Board related relationship services to the team of employees and volunteers. Hired in a hard to fill location, with low wages (as MOW is a Non-Profit). Fulfilled my contract.
Marin Software-Remote (Small Firm) January 2022- June 2023
Global Talent Manager-Recruiting, Branding, Product Management
Global Layoff as Stock Price fell beneath .50.
Individually recruited for all roles in North America for Marin. HRIS: ADP; ATS: ADMIN for Greenhouse
Executed new Talent Attraction strategies in tandem with a newly created Product Management and Marketing organization to better brand Marin Software.
Executed testing and management of a Product Development lifecycle for our Chat GPT product and for customer success and service with the team and valued customer testing. Delivering on product roadmap priorities to maximize customer and business value.
Providing payroll and compensation analysis to hire multiple professionals and interns for Marin in Marketing, R & D, Software Development, AI, and Sales/BDE across the country and in Canada.
Executed self-designed campaigns using Google Ads, Bing, Amazon marketing strategies and Google Analytics, for Hootsuite to further brand the company on a limited budget with success.
Performed LinkedIn and Indeed Insights reporting analysis to make regional and cross state recommendations on recruiting for talent attainment, leveling up with compensation for Marin to become competitive in the revised marketplace post COVID.
Implemented systems recommendations (RFI/RFP) and implemented all process models with new vendors in North America, including Canada.
Provided Product Marketing and sales support for the company supporting Linked In, and Hootsuite campaign management to support the CEM and Business Development executives in sales for Marin.
Established new Sourcing Methodologies and processes. Includes investigating texting and sourcing technology and use Boolean and accelerator technology (Textline/Seekout) to acquire passive talent for technology, AI, and business development/sales professionals in niche markets. Hired technology engineers in the US and China.
Created social branding and marketing initiatives to coincide with the Marketing and Sales organization to further develop Diversity and Inclusion strategy and execute for gender and ethnic affirmative action hiring.
British Petroleum- ADO Consulting-Remote August 2021- January 2022
North America, Professional Hiring Lead Advisor
HP selected Global RPO vendor/contract ended
Consulting to support the creation of a North America Recruiting team. This involved recruiting Recruiters who were to augment Professional and Engineering hiring efforts on behalf of British Petroleum, through ADO Consulting. HRIS: ADP; ATS: ADMIN for Taleo
Design the model, implement sourcing, hire all recruiters, contract (contingent workforce resources) and sourcers. Support strategic talent attraction efforts, developing market intelligence, and executing insights through Linked In, Emsi, Hoovers, and web and social searches.
Execute all reporting and metrics creation for client satisfaction via Power BI, while ensuring that hiring deadlines are met for North America needs.
Individually Recruited: Oil, gas and hydrogen engineers and architects; Plant Operations engineers, Topographic engineers, Manufacturing/Distribution Staff including drivers; Digital Engineering Developers (front and back end); UX/UI developers and architects; Database Architects and Developers, AI and NLP professionals, Cyber Security; Sales/Marketing; Financial Actuaries.
Kemper Insurance Dec. 2020 – August 2021
North America, Sr. Talent Acquisition Manager
Resigned for Promotional Opportunity
Managed the team and directed the operations of the Talent Acquisition High Volume TA Staff, servicing more than 7 Contact Centers, and 17 different divisions across the U.S. HRIS: PeopleSoft/then Workday; ATS: ADMIN for Phenom People; Worked in Product Support for roll outs for Phenom People, for the company.
Successfully recruited (individually and with the team) recruiters who knew Insurance, for requisitions spanning Marketing, Sales, Technology, Insurance professionals (all levels and specialties), Contact Center staff, Legal, and Litigation scaling the company up for high demands in a competitive market during acquisition phases. This included Licensed and Certified staff for Property, Casualty, Commercial, Adjustor, Underwriting, and other brokerage needs for Kemper.
Filled more than 900+ positions in under 6 months.
Due to Kemper’s Non-Standard Insurance needs, developed partnerships with Latino, Mexican, and Hispanic channels for talent attraction and Diversity and Inclusion, supporting enhanced Employer Branding.
Results: Fulfilment of more than 1300 positions in under 6 months.
Created an Enhanced Employer Referral and additional Branding Program, to engage the employee base for talent attainment. Developed advanced sourcing strategies, initiatives, social media and market campaigns, and created partnerships with veteran, technical school, Chamber of Commerce, Workforce Commission, and military channels where none existed before.
CROSSMARK Oct. 2019 – Dec. 2020
North America Talent Acquisition & Attraction Manager
Resigned-WIS acquired Crossmark
Provided leadership as the Talent Attraction Manager developing Sourcing & Digital TA candidate attainment Strategies, Managing Operations and acting TA Manager, to a team of 80 recruiters. HRIS: ADP; ATS: ADMIN for iCIMS & Text Recruit
Individually sourced talent supporting the Sam’s Club client filling more than 3000 roles within the first three months of engagement, in 2019.
Product Management: Executed the selection and successful implementation of the following Systems in
oHiring Solved, Talent Hook, iCIMS, iCIMS Text Recruit, Prophet, Nexxt, AARP, RetirementJobs, Direct Employers and Aggregators, App Cast and Career Arc
oDeveloped multichannel sourcing and campaign execution for talent flow supply for recruiter execution with user adoption, process development, and systems integration with iCIMS.
Spearheaded adoption of RPO vendor processes with Wheeler Partners, Hire Velocity, and other vendors on call, to support rapid hiring objectives in 2020 due to unexpected client growth, and then scaled down due to COVID.
Through COVID challenges, rolled out digital candidate attraction strategies using new vendors supporting the CROSSMARK brand while capturing ROI for field strategy and messaging integration with Text Recruit, Skype and Microsoft teams for Virtual Interviewing and Hiring practices.
ERICSSON-PONTOON RPO May 2019 – Nov. 2019
North America Operations Lead, Talent Acquisition
Consulting until RPO Engagement: Perform recruiting program management for systems and sourcing while managing a team of 13 recruiters and admins across North America. HRIS: PeopleSoft; ATS: Phenom People
WOLTERS KLUWER, Technology Feb. 2014 – June 2019
Sr. Global Corporate Recruiter/Technical Lead
Full-Time: Perform detailed studies of recruiting and staffing objectives to identify position needs and build requirements with HR; Source, recruit, and evaluate candidates to match skills and experiences to meet those needs; and support virtual talent fulfillment in the highly competitive markets across North America and Europe. HRIS: PeopleSoft; ATS: ADP Recruiter. Adherence and support of all OFCCP, and ADA hiring practices in the US and the UK.
CORE LOGIC, LLC, Talent Acquisition, Staffing and HR April 2012 –Dec. 2013
Recruiting Manager-Staff and Operations/Product Management
FTE but in Consulting Role: Directed the operations of the staffing team; provided leadership to create a team consisting of 6 recruiters, 5 contractors and 4 coordinators, fulfilling position needs across 13 divisions in Insurance, Technology, Call Center, and Web engineering. HRIS: PeopleSoft; ATS: HRSmart
Selection of Vendor and System: Spearheaded adoption of RPO vendor processes with Pontoon, and Core Logic Talent Acquisition.
Product Management: Configured and customized an Applicant Tracking System (Kenexa Brassring-2.0), and multiple HR programs for the company, designing all interfaces and recruiting programs;
Product and Vendor Implementation: Oversaw the implementation of Verifications, Inc. to conduct background checks.
Other Employment: EDS, Spherion: Verizon, Cisco Systems, Concentra
Education & Credentials
Master in Management (Minor in Industrial Organization), Phoenix University, exp. 2026;
Bachelor in Management (Minor in Human Resources), Phoenix University; 2010
Coursera: Assistant Human Resources Generalist Certification in Process
Texas Licenses: Life and Health, Property and Casualty Licenses in Process
DDI Behavioral Interviewing Certified from DDIWorld.com & Marriott International
Google Ads Certification in Process;
CIR in process, Hootsuite Certification