Food Service Customer

SD Stephen Driscoll

Evergreen Park, IL ***** 708-***-**** *********@*****.***

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PROFESSIONAL

SUMMARY

Versatile and results-driven professional with experience at the Dept of the Army, adept in enhancing operational efficiency and customer satisfaction. Skilled in food preparation, sanitation practices, and demonstrating strong leadership. Proven ability to improve service delivery, achieving high-quality standards in fast-paced environments. Excelled in logistics management, fostering team cohesion and optimizing supply chain processes.

SKILLS • Dishwasher operation

• Food preparation

• Food presentation

• Sanitation practices

• Health code compliance

• Meal coordination

• Supply restocking

• Food storage

• Portion control

• Knife skills

• Menu planning

• Customer service

WORK HISTORY ADMIN / FOOD SERVICE NCO

Dept of the Army

Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.

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Demonstrated strong leadership skills during staff meetings to ensure smooth day-to-day operations within the kitchen environment.

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Enhanced customer satisfaction by consistently preparing high-quality dishes in accordance with menu specifications.

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Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.

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Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.

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Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

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Prepared food items in compliance with recipes and portioning control guidelines.

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MAINTENANCE / CUSTODIAL

Dist 124

Supported event setup and teardown processes by arranging furniture, setting up audio-visual equipment, and providing general assistance as needed.

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Assisted in maintaining landscaping features surrounding the facility by trimming bushes, raking leaves or removing snow during winter months.

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Increased efficiency in waste disposal by implementing recycling programs and proper waste segregation techniques.

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Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.

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Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.

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Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.

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Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.

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Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.

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Safeguarded building security by conducting routine checks of doors, windows, and alarm systems during closing procedures.

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Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.

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Reported damages and hazardous conditions to management for further action.

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LOGISTICS MANAGEMENT SPECIALIST 10/2007 to CURRENT Dept of Defence Arlington Heights, IL

Developed comprehensive logistics plans to support company expansion into new markets.

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• Built and established relationships with staff and vendors. Evaluated existing logistics infrastructure, recommending upgrades or replacements as necessary for increased efficiency.

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Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

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• Prepared and presented reports to management on logistics performance. Trained new employees on logistics procedures, promoting a consistent approach across the team.

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EDUCATION None Liberal Arts

Morraine Valley Community College, Palos Hills, IL None Hospitality

Kendall College, Evanston, IL

Chef Certificate Chef 12/1992

Daily Community College, Chicago, IL

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