Accounts Payable Customer Service

Misty Carter

Athens, TN *****

*****.******.****@*****.***

+1-423-***-****

Professional Summary

Detail-oriented office employee with several years of administration assistant experience as well as management & customer service experience. Payroll, accounts payable, scheduling, and Human Resource experience also.

Work Experience

Staff Accountant

Warren Jackson CPA-Sweetwater, TN

July 2024 to Present

• Process payroll for multiple companies

• Process weekly, bi-weekly, and monthly tax deposits

• Process quarterly taxes for companies

• Prepare and process year end tax reports and W-2’s

• General bookkeeping

Payroll Specialist

Bargain Barn, Inc. United Grocery Outlet-Athens, TN April 2023 to July 2024

• Process and balance bi-weekly payroll reports using PDS Vista software for 1100+ employees.

• Verify salary timesheets and requested time off for all salary employees and have managers sign off on time sheets.

• Process multi state taxes for all employees via upload to ADP

• Balance GL report to payroll report prior to sending to accounting Payroll Administrator

NHC Healthcare of Athens-Athens, TN

June 2021 to March 2023

• Process payroll biweekly for every employee at local center to home office for biweekly paychecks using UKG software. Apply bonus pay and sign on bonuses according to company policy to each payroll.

• Instruct new employees to sign up for benefits when they become eligible and all employees during yearly open enrollment.

• Upload FMLA paperwork for employees when they are eligible to the correct system.

• Verify background checks for new employees, ensure new employees complete onboarding prior to beginning first day of employment, and schedule new employees for orientation.

• Input invoices in a timely fashion into the accounts payable system according to company policy and make weekly check runs to ensure all invoices are paid accurately and timely.

• Balance monthly reports according to corporate guidelines and ensure all monthly reports are submitted prior to deadline for each month.

• Balance patient trust accounts monthly and pay any payments needed from these funds. Customer Service Representative

LINCARE A LINDE COMPANY-Athens, TN

January 2019 to May 2021

• Answer phones, enter orders from physicians into the computer system in a timely manner, and answer questions from physicians and patients.

• Verify insurance for each order from the physician, obtain prior authorization if needed & process patients payments for co-pays & deductibles.

• Schedule drivers daily routes for efficient delivery of products . Front End Manager

Food City-Athens, TN

September 2017 to January 2019

• Balance each register according to daily routine and requirements per store.

• Loan money as needed to each cashier

• Make daily deposits according to system

• Assign task to cashiers and courtesy clerks to keep store running and clean

• Give assistance to customers wanting to purchase money orders and lottery tickets Certified Medical Assistant

Medical Associates of Athens-Athens, TN

July 2008 to September 2018

• Place patients in rooms for physician to provide care for,

• Obtain vital signs, draw blood, answer phones, administer injections & vaccines per physician order,

• Acquire prior authorization for testing and medications

• Assist with insurance verification and applying insurance payments to patients accounts when checks arrived at office.

• Apply patient co-pays and deductibles as applicable to patient accounts.

• Make follow-up calls to insurance companies for denied claims and patient calls for payments of bills after insurance.

Education

Associate in Business Management

Cleveland State Community College - Cleveland, TN

August 2005 to May 2008

Skills

• Typing

• Communication skills

• ADP

• Phone Etiquette

• Management

• SharePoint

• Data analysis skills

• UltiPro

• CPT Coding

• Office Experience

• Patient care

• Documentation review

• Basic Math

• Excel

• Front desk

• Windows

• Basic math

• Accounts Payable

• Retail Management

• Medical Scheduling

• Cash register

• Tax experience

• Medical Office Experience

• UGK

• Microsoft Outlook

• Medical Records

• Computer literacy

• General ledger reconciliation

• Human Resources

• Customer service

• Data entry

• Debits & credits

• Onboarding

• Clerical Experience

• Bank Reconciliation

• Data collection

• English

• Analysis skills

• Order Entry

• Balance sheet reconciliation

• Adobe Acrobat

• Stocking

• Venipuncture

• Report Preparation

• Benefits administration

• Customer Care

• Payroll

• PDS Vista

• Budgeting

• Clerical experience

• Microsoft Excel

• Bookkeeping

• Research

• Administrative experience

• Kronos

• Tax Experience

• Cash Handling

• Google Docs

• Organizational Skills

• Accounting

• Store Management Experience

• Anatomy Knowledge

• FMLA

• Vital signs

• AS400

• Journal Entries

• Microsoft Word

• Transportation planning

• Customer Support

• Leadership

• Data Entry

• Computer skills

• Interviewing

• Financial auditing

• Time Management

• Time management

• Accounts Receivable

• Insurance Verification

• Accounts payable

• QuickBooks

• Medical Billing And Coding

• Injections

• Organizational skills

• Schedule Appointments

• Medical terminology

• Analysis Skills

• Microsoft Office

• Front Desk

• Account Reconciliation

• Vital Signs

• General ledger accounting

• Account reconciliation

• Pivot tables

• Phone etiquette

• HIPAA

• Scheduling

• General Ledger Accounting

• Human resources

• Auditing

• Patient Care

• Medical Terminology

• Word Processing

• Electronic Medical Records

• Troubleshooting

• Office Management

• UNIX

• Cash handling

• ICD-10

• Schedule management

• Accounting software

• Supervising Experience

Certifications and Licenses

Driver's License

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