Human Resources Employee Relations
Resume:
SYLKA JOAN QUIÑONES
Aberdeen, MD *****
*************@*****.***
Summary of Qualifications:
Human Resources professional with more than 11 years of experience. Strong interpersonal and written communication skills, able to relate effectively with individuals at all organization levels. Organized and analytical with strong problem-solving skills and ability to manage multiple priorities. Strong leadership skills with ability to motivate employees to achieve common goals. Proficient using Windows operating system, Office 2010 (Microsoft Word, Excel, Power Point) Outlook, SAP, Lotus Notes, AS-400, ADP, Paylocity, Ariba and Internet. Fluent in Spanish and English, both written and verbal (Bilingual). Education:
Master’s Degree in Human Resources, Turabo University, Gurabo Campus Bachelor’s Degree in Labor Relations, University of Puerto Rico, Río Piedras Campus Master’s Degree in Public Administration, University of Puerto Rico, Río Piedras Campus (30 credits) Professional Experience:
Human Resources Manager, Modern Mushroom Farms, Inc. Feb. 2022- Present Recruits and screens applicants and extend approved employment offers. Evaluation of the job, responsibilities and creation of new jobs based on the company’s needs. Assist and access our Paylocity payroll system and 401(K) Retirement Program, plus administrating our benefits. In charge of managing employees in accordance with written policies or by utilizing related employment law and regulations, Company Policies and Employee Handbook. In charge of making recommendations to the President for developing, maintaining, and communicating employment policies, and in charge of the employer- employee relations area. Responsible for managing training, Safety, Workers Compensation, Safety Committee and Food Safety audits with the assistance of MMF’s staff. Responsible for supervising the H. R. Department and other administrative staff, and in charge of the employee relations, resolution determinations, application of the laws, investigation of any law and regulations and policies. Responsible of the disciplinary actions based on investigations that sometimes results in Court Hearings and others. Spanish Interpreter, Harford County Public Schools, Bel Air, MD May 2019 – February 2022 Interpret verbal communication from Spanish language to English language, and act as mediums where language barriers exist. Translate written communication from one language to another. Caregiver/CMT, Bolpat Health Services Inc. Baltimore, MD Sept. 2018 - October 2020 Aided a patient (my grandfather) with bathing, dressing and personal hygiene tasks. Completed weekly grocery shopping and planned and cooked meals according to special dietary restrictions. Administered medicine every 3 hours and kept notes on patient progress. Transported patients between home and doctor’s office 5 times weekly. Medical knowledge and light tasks including dressing wounds and administering medication.
Recruiting Manager, Service Industry Solutions, Inc. Baltimore, MD August 2016 - June 2017 Supervise recruiters in their day-to-day duties. Evaluate and develop new strategies to meet the organizational goals and manage and lead the recruitment process and job analysis. Train new personnel, conduct induction orientations and interview new hires. Manage disciplinary situations, that includes memos, corrective actions, and terminations. Build a quality relationship with the internal and external customers. Conduct job interviews for managerial job positions. Monitors the labor legislation and implements required changes to keep the process compliant. Conduct any investigations concerning employee complaints against laws and regulations in human resources or labor relations. Manage I-9, background checks and employment verifications.
Prof. Education & Trainings Coordinator, Johnson & Johnson, Guaynabo, PR Sept. 2013 - Sept. 2015 Coordinate medical and sales representatives’ training. Maintains records of training activities and employee progress. Perform all compliance processes in Johnson & Johnson. Coordinate product launches events and organize all kinds of Doctor’s events. Prepare all types of communications, trainings presentations and manage professional development for employees in the company. Responsible for the management of various internet tools. Direct support to senior management. Human Resources Representative, Ethicon, Johnson & Johnson, SL, PR Nov. 2012 – Feb. 2013 Assist in the revision and editing of Human Resources Procedures and documentation. Handle payment process of Ariba System: Invoices, Check Requisitions, Purchase Orders. Assist in the preparation of department presentations. Support employees with situations, procedures, or payments in the department. Interview candidates for positions available. Ensure that all personal files are completed with all Human Resources and application law requirements. Ensures safe working conditions and practices in the department. Follow current compliance regulations and standards. Comply with all federal regulated programs. Support Plant Diversity Process. Contribute ideas, support goals and direction for essential functions in Human Resources.
Customer Service and Sales Representative, Renewal Consumer Products Inc. Feb. 2011 - Nov. 2012 Perform all sales of non-food products. Attending customer service in all areas.. Human Resources Generalist, IT.SY.C. Puerto Rico, Guaynabo, PR May 2008 – Dec. 2010 Responsible for all human resources activities including employment, compensation, labor relations, benefits, and training and development. Provided specialized analytical support to management on special projects and implemented solutions. Coordinated requests for presentations with appropriate team members as needed. Maintained project schedules and kept projects on track. Researched issues, analyzed problems, and provided recommendations and solutions. Performed other duties as requested.
Human Resources Coordinator, McDonalds Caribbean Division, San Juan, PR Jan. 2008 – May 2008 Was responsible for the update and maintenance of the HR Profile System on ADP, including terminations and leave of absence. In charge of Operational and Human Resources reporting. Supervised updates of the system, salary changes, salary adjustments and retroactive payments. Performed employment verification screenings as requested. Performed other duties as requested. Recruiter and Training Coordinator, CEMEX Puerto Rico, Guaynabo, PR Feb. 2006 - Nov. 2007 Evaluated, interviewed, and screened applicants to fill current and future job openings. Recommended employees’ promotions and evaluations within the organization. Conducted training activities to offer specific training programs to help employees maintain and improve job skills. Screened and selected qualified candidates and referred them according to department needs. Explained company policies, benefits, procedures and answered questions according to organizational objectives. In charge of internal and external job vacancies posting. Administered the job postings and employee information files. In charge of the job evaluation for the job posting or the creation of a new job, and in charge of the job analysis presentations to the management. Coordinated regional projects and administrated institutional Human Resources programs. Assigned and scheduled training courses for staff members. Monitored, evaluated, and recorded training activities and program effectiveness. Attended meetings and seminars to obtain information for use in training programs. Coordinated various company development programs such as “Escuela de Gerentes” and “Banco de Ideas”. Prepared training and offered various training to employees in the company. Selected Achievements:
● Implemented Company “Mentoring”, “Mi Caja de Herramientas”, and Internship programs.
● Collaborated in the design of the “Cultura de Excelencia” program.
● Designed and created forms to facilitate the job posting system.
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