Data Entry Customer Service

APRIL BRUNSON

**** * **** ****** #*** Mesa AZ ***12 C: 480-***-**** ***********@*****.***

Objective

To obtain a challenging and rewarding position within a positive environment where my interpersonal skills, knowledge, and experience will be a valuable asset to the organization and provide an opportunity for professional advancement.

Skills & Abilities

I am self-motivated and able to work well both independently and as a collaborative team member. Excellent interpersonal skills with public, coworkers, and supervisors, enthusiastic team player, capable of accomplishing goals and able to prioritize a heavy workload dedicated to the highest quality of work

*Microsoft Word/Microsoft Excel

*Windows/Power Point

* Internet

*40 wpm/10 key

* Data Entry

* Alpha/Numeric Filing

* Office Management/Procedures

Experience

Child Caregiver

Mesa, AZ

May 2014 – Current

Ensured safe handling of all equipment’s for children. Monitored activities and provided immediate response to emergency situations. Coordinated with clients and public on regular basis. Maintained neat and clean area by regularly cleaning after children. Analyzed health of children and prepared meals and snacks accordingly. Implemented various learning activities and assisted in schoolwork. Ensured compliance to all child care procedure and policies. Provided nutritional care to children as per parent requirement.

Customer Service Representative

Sears Call Center, Tempe, AZ

February 2015 – April 2016

Provided superior customer service, exceptional organizational and multi-tasking skills while working under pressure, in addition to receive all inbound calls in a high volume environment. Communicated clearly and effectively while responding to customer billing inquiries promptly. Skilled at learning new concepts quickly. Modeled good work ethic through being on time daily reporting to work and staying on task.

Shift Leader

Lemonade Restaurant, Los Angeles, CA

October 2012 – March 2014

Exceptional organizational and multitasking skills while working under pressure. Greeted customers with a positive and friendly demeanor. Managed and maintained correct staffing levels, an active role in the recruitment of new staff members. Fluent communication and social skills to interact with customers. Assisted customers effectively by solving customer complaints in professional manner. Discussed products offered and ensured customer satisfaction. Completed supporting paperwork and data entry as required.

Education

High School Diploma 2005

Venice High School, Los Angeles, CA

Reference Upon Request

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