It Support Technical

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Mustafa Ali

**** ****** ***

530-***-**** • ******@*******.*************.***

Employment

I am highly customer service-oriented and passionate about working with the public. I thrive on sharing my knowledge and expertise in IT technology to help others. With several years of experience in IT support, I have developed strong problem-solving skills and the ability to communicate complex technical concepts in an accessible manner. My background includes working in diverse environments, where I have honed my ability to adapt quickly and efficiently to new challenges. I am committed to continuous learning and staying updated with the latest technological advancements to provide the best service possible. I am eager to contribute to a dynamic team and help drive the company's success through exceptional customer service and technical support. Sales department

Nilay Saglam

Dejavu

I was sales representative and manager assistant due to my bilingual skills!, I was more front and taking customers orders and closing deals and cashier switched between those three major roles within the Dejavu boutique on women & men Apparel

Mustafa Ali

Mishka Jewel

Now I am also running my own e-commerce online store on Etsy and eBay for kids, Women, Men…

Sales

I spent several years working in Istanbul, Turkey, focusing on merchandising clothing products and managing large-scale international inventory transactions. My bilingual skills greatly enhanced my ability to communicate effectively, allowing me to conduct business at various levels. I excelled in engaging with the public, ensuring they enjoyed the benefits of purchasing foreign merchandise and had a satisfying experience. 2024-present

College undergrad

Sierra College

• First Year: Business Innovation

• Second Year: IT Data Analytics, focusing on the impact of Artificial Intelligence (Al) on modern business practices and outcomes. Key Skills:

• Bilingual communication skills (English and Arabic, Turkish), enabling effective collaboration in diverse environments.

• Understanding of Al technologies and their applications in business settings.

• Analyzing data to drive strategic decision-making and improve operational efficiency.

• Ability to assess the impacts of emerging technologies on business performance.

Takendo

Martial arts brown belt

Soccer

Loved playing outdoor soccer for many years. I excelled in goalie and defense.

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