Sap Fico, SQL, cloud technologies

SUMMARY

Dileep Attoor

203-***-**** *****************@*****.*** linkedin.com/in/adileepreddy

Motivated and detail-oriented Business Analytics graduate with over 2 years of SAP FICO experience in the Records to Report (R2R) process. Skilled in journal entries, reconciliations, account clearing, and customer support. Proficient in SAP ECC (GL, AR, AP, UAT) with a proactive mindset and a passion for process improvement and technology adoption. SKILLS

SAP FICO

Operating Systems: Windows, Linux, Unix.

Database: MySQL, Oracle.

Programming Language: R, SQL.

Software: Power BI, MS OFFICE

EXPERIENCE

Senior Analyst

Capgemini Technology Services India Limited

Project: Serco Implementation

Oct '20— Jan '23

Bangalore, India

Worked closely with the Serco team to gather and understand client requirements, ensuring clear and smooth project execution. Helped bridge gaps between business needs and technical solutions for timely and effective delivery. Led regression testing and supported UAT by identifying and resolving bugs to maintain system reliability. Ensured stable performance through thorough testing and close coordination with end users. Analysed financial data to uncover key trends and insights, supporting budgeting and forecasting activities. Contributed to data-driven decision-making by translating numbers into actionable business strategies. Handled journal entries and account reconciliations across various business units, ensuring accurate financial records. Coordinated with teams from manufacturing, corporate, and subsidiaries to maintain consistency in reporting. Supported month-end closing by consolidating reports from multiple systems for leadership review. Helped ensure timely and accurate financial reporting through effective data compilation. Maintained key general ledger accounts, including inventory valuation, depreciation, capex, and payroll taxes. Ensured accuracy and compliance in financial records through diligent account management. Led requirement gathering, general ledger creation, petty cash management, and system configurations. Ensured seamless integration of processes and alignment with business needs. Conducted and supported SIT and UIT testing to verify system functionality and integration. Ensured smooth system performance through comprehensive testing and issue resolution. Leveraged Cost Element Accounting, Cost Centre Accounting, Internal Orders, and Asset Accounting for effective financial management. Ensured accurate and detailed financial reporting through the strategic use of SAP FICO modules. Managed the Profit & Loss Account, ensuring seamless integration of financial data across modules for accurate reporting. Ensured consistency and accuracy.

Technologies Used: SAP ECC

EDUCATION

Master of Science in Business Analytics, University of New Haven (GPA: 3.77) Aug '23 — May '25

New Haven, United States

CERTIFICATIONS

SAP Finance & Controlling Aug '21

PROJECTS

Concentrix Corporation: Improving Customer Persistence for an Indian Insurance Company, Concentrix Corporation (CNX)

Jan '25 — May '25

Built a predictive model using logistic regression and random forest to improve customer persistency, with Random Forest achieving an AUC of 0.86.

Processed and engineered features from 250k+ policyholder records, including risk deciles, payment delay buckets, and CIBIL score groups.

Designed a contact prioritization strategy to optimize outreach with limited capacity (42K calls/month), improving agent and SMS efficiency.

Created a 2D risk matrix heatmap to segment customers and guide business actions for retention. Handled class imbalance using ROSE sampling, boosting model accuracy in detecting rare defaults. Delivered a Power BI-ready dataset, enabling real-time insights for policy servicing teams.

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