Business Analyst

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Sumon Gazi

**********@*****.*** www.linkedin.com/in/sumon-gazi

PH: +1-646-***-****

Professional Summary:

Accomplished IT Business Analyst and Project Manager with 8+ years’ optimizing workflows, delivering actionable insights across projects in Automotive, finance, and e-commerce sectors.

Partnered with Finance to develop financial models and Power BI dashboards analysing productivity, payroll, and revenue projections, supporting budgeting and strategic planning with data-driven solutions to reduce Cycle Time to Action.

Conducted data profiling and integration into SAP/ERP systems while applying analytical techniques and tools like Excel, databases, and data flow diagrams to deliver actionable insights for predicting and improving operational performance.

Analysed cost and efficiency metrics using Power BI and SQL; supported financial reconciliation and value-based care insights. Led Agile-driven reporting solutions and IT system design using SAP for driving continuous improvement.

Skilled in API integration and stakeholder management, with expertise in gathering requirements and delivering BRDs, FRDs, and user stories in Agile environments.

Proven expertise in optimizing business processes with Microsoft Dynamics 365, CRM, and SAP, using Agile methods and data tools like Power BI, MySQL, and JIRA to drive integrations to drive project success & boosting revenue cycle.

Adept at requirements analysis & validation, UAT testing with JIRA-XRAY & training, helped manage risks and deliver cost-effective solutions aligned with business objectives and IT standards.

PMP® and CSM-certified professional with experience leading cross functional teams, mentoring talent, and driving continuous improvement in cloud-based environments with working knowledge of DevOps. Technical Tools Skills:

Project Management: Agile, Scrum & PMP methodologies. Project Tools: MS Project/office PowerPoint/SharePoint/Teams, Atlassian Confluence Management, JIRA-XRAY Business Modelling Tools: QuickBooks, ERP, Microsoft Visio. Databases Tools: ERP, SAP-ABAP, MySQL, Oracle PL/SQL. PROFESSIONAL EXPERIENCE:

BMW Manufacturing LLC, (Data soft) Greer, SC 29651 10/2023 to 06/2025 Business Analyst II

The objective of this project is to implement, integrate, and enhance existing supply chain and logistics planning systems within the automotive manufacturing environment. The focus is on leveraging advanced data analytics to empower informed decision- making to optimize current logistics operations at a large scale, improving efficiency and effectiveness across the supply chain. Responsibilities:

Collaborate with stakeholders to define project scope, objectives, and spearheaded in integration for auto manufacturing plant, ensuring alignment with Agile workflows to accomplish APIs.

Led a team of 10+ in end-to-end UAT for ERP/SAP rollouts, designing JIRA-XRAY test cases to ensure 100% requirement coverage. Validated integrations via functional testing, reducing defects by 30% and boosting delivery efficiency by 20%.

Partnered with cross-functional stakeholders to gather requirements, define specifications, and implement SAP-based ERP solutions for supply chain and process improvement.

Designed data models and dashboards with Power BI to transform raw data into actionable insights, while supporting DevOps-driven cloud integration and enhancing operational efficiency through optimized IT architecture. Environment: ERP, SAP, AWM-JIRA, MS Visio, Microsoft Excel. MS 365 Dynamics. Bismillah Tax and Accounting, Buffalo, NY 01/2022 to 09/2023 Business Analyst

Integrated and enhanced finance and accounting features into an e-commerce platform to support checkout, payment, and taxation services. Delivered business analytics, product catalogue management, targeting, and profiling tools to improve shopping cart functionality and financial oversight.

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Responsibilities:

Streamlined ERP-based financial operations by automating GAAP reporting in Power BI, reducing manual effort by 30%, and boosting overall process efficiency by 20% with audit-ready solutions.

Led internal training workshops for business users on new systems and tools, and UX-focused prototyping in collaboration with stakeholders to validate ideas into large-scale process implementation.

Monitored issue remediation and control gaps while optimizing processes, documenting project gaps, and analysing business workflows using Power BI and MySQL to support data-driven decisions.

Prepared KPI dashboards and ROI analyses to senior leadership to support capital investment decisions, while also delivering audit-ready financial reports requirements.

Led SDLC phases and requirements analysis for a successful ERP rollout, identifying and implementing process improvements and automation opportunities to enhance system performance, efficiency post-deployment. Environment: ERP, SAP, AWM-JIRA, MS Visio, TaxSlayer, Microsoft office & Power BI and MySQL. BD Food Ltd. Jeddah, Saudi Arabia 01/2015 to 10/2021 Business Analyst

Led the implementation of ATG Commerce, an advanced e-commerce platform leveraging behavioural modelling to deliver personalized product and content recommendations. The project initiative aimed to enhance BD Foods Ltd online customer experience, increase engagement, & integrating user’s experiences and to process optimization. Responsibilities:

Implemented ATG E-Commerce & ERP rollouts which contributed to boost sales by 25% and enhance efficiency with customer satisfaction.

Created use cases, user profiles, functional specifications, and process flows in MS Visio, along with training docs and test management with JIRA-XRAY to facilitate QA roles and documentation in Agile environments.

Leveraged SAP and Power BI to analyse complex datasets, generating actionable insights and data-driven decision reports for stakeholders.

Designed scalable APIs and drove process improvements in collaboration with Product team to boost efficiency. Environment: ERP, QuickBooks, MS office, MS 365 Dynamics. Education Development & Services, Dhaka, Bangladesh 07/2013 to 12/2014 Business Analyst I

Contributed to strategic finance and digital transformation initiatives, focusing on process optimization, financial reporting, and the development of user-centric digital solutions within an Agile environment. By aligning business needs with technology implementations, I facilitated streamlined operations, enhanced stakeholder collaboration, and delivered measurable cost savings. Responsibilities:

Created financial reports through QuickBooks and conducting analyses for management review.

Identified project constraints and optimized processes to reduce man-hour costs by USD 150k.

Drove user-centric solutions by leading design-thinking workshops and developing use cases and process flows in MS Visio to support IT development; accelerated MVP delivery through Agile innovation across cross-functional teams. Environment: ERP, QuickBooks, Microsoft office, Microsoft Project, Jira-XRAY, Agile Methodology. Education:

● MBA in Business Analytics, Gannon University, Erie, Pennsylvania, USA, 2023

● BBA (bachelor’s in business administration), Manarat Intl’ University, Dhaka, Bangladesh, 2012 Certifications & Training:

PMP® (Project Management Professional) PMP No # 3806777 & Certified Scrum Master, Badge ID # 1835581.

Agile Methodologies of IT Project process and product Planning & Practices etc. (By Alberta University, Canada).

Microsoft Power BI Desktop for Business Intelligence.

SQL for Data science by UC Davis-University of California.

Six Sigma Green Belt Certification by Kennesaw State University.

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