Admin Clerk
Resume:
Objectives
To continuously strive for higher achievement in life and establish myself as a perfect and accept challenging work and contribute forward the success of esteem organization by hard work and acquired skills.
My intention at this step would be to learn new things related to my profession. As it is a technical field, one has to be updated because the technology changes often. It is my responsibility to learn and adopt the new technology. It would be profitable for me as well as for the company I work for.
Education
Office administration Diploma -College Campus
Completed in 2010:
Subject passed
Communication
Financial process
Office management
Business administration
National Certificate in research -UNISA(Completion Date : 2009)
Modules passed:
Data Collection
Data analysis
Research Communication
Research Administration
Certificate in Human Resource (Managing Employment process) - UNISA (Completion Date:((2006)
Modules Passed:
Human Resource Management
Managing employment Process
Communication
Basic understanding of the Basic Conditions of Employment Act (BCEA) and Labor Relations Act (LRA)
Customer service(Certificate for – UNISA (Completion Date : 2005)
Modules Completed:
Filing (Computer and Manual Filing systems)
Event Project Management
Computer skills
Telephone and Email Etiquette
Excel (Intermediate & Advanced) – ICTS UCT (Completion Date2014)
Excel (Essential skills & Advanced) – ICTS UCT (Completion Date2015)
Personal Self Leadership ( WORKQ)- FREE TO GROW (Completion Date 2016)
Divers License
C1/Code 10
Matric – Phophi High School (Completion Date: 1996)
Subjects passed:
Tshivenda
English
Afrikaans
Biology
Geography
History
Biblical Studies
Experience-(Survey Admin Assistant- University of Cape town- 01July 2014– Current)
Project administration and support of the project and procedures process
Administrative planning and procedures accordance with project policies
Maintaining an accessible system for telephone recording and responding to and following up on responding queries of the department
Updating of project information and documents.
Report writing and presenting it to the management
General office admin and support of switchboard service
Phone call backs and infield visits to verify data collected
Management and processing of electronic filling to keep all the project information up to date
Respond to general administrative info requests from the department
Translation of administrative information from English to Tshivenda, Northern Sotho and Xitsonga language and other way around
Input data into the company computer platform to keep each respondent record updated
Maintaining of the equipment’s and capture the information in the relevant file
Venue arrangements for the meeting /briefing as well as setting up and dismantling of equipment during training and Briefing session
Stock taking of equipment and Stock Inventory revamp and Renumbering of Equipment
Participating in the team meeting and taking minutes of the meeting
Project Coordinator (Kaufman Levin Associates -01 March 2012 to 30 June 2014)
Arrange accommodation and flight arrangements in accordance with public service travelling policy and procedures.
Effective maintenance of interviewers records and distribution of documents
Quality control of data and information collected in the field.
Monitoring the roll-out of projects
Implementing the new interviewers soft graduate research Management system
Requiting of field workers and team leaders
Processing of hard copies of intentions and theses have changed to the processing of the digital submission of information
Assist with the compilation of the management and interviewer
Proactively coordinating with all implicated people in administrative decision making and unsure good communication with them.
Project coordination, preparation and planning
Handle petty cash and claims and travelling claims
Support the manager with administration of the Manager’s budget
Responding to and following up on payment queries
Making copies for record keeping and send the original forms to the Human Resources Payments Office to process.
Administrative Field Assistant (Ipsos -01 May 2009 –28 February 2012 )
Facilitating and managing the group for different group discussion
Control of Quality collected data in Field and telephonically.
Doing follow up on the issues that was park of group discussion
Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, and state of residency.
Administrating the collected data
Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
Explain survey objectives and procedures to interviewees, and interpret survey questions to help interviewees' comprehension.
Setting up and dismantling of equipment during training and Briefing sessions.
Perform filing duties.
Maintenance of equipment’s such as GPS and laptops.
General office administration,
Administrative Clerk (Synovate, Marketing Research -01 March 2005 to 30 April 2009)
Booking venue for programme, Briefing and meetings.
Manage all administrative process related to interviewer, Provide administrative
Answering call enquiries.
Provide full administrative support to the project team.
Capturing enquiries and applications onto the database.
Compilation and printing of all course material
Administrative support for events such as seminars, workshops and training.
References
Name : Nkhumele Mohale
Field manager:Ipsos (marketing research Company)
Email : ********@*****.***
Contact :
Name : Timoty Brophy
Manager : University of Cape town, School of Economics
Email: ******.******@***.**.**
Contact Numbers:
Name : Megan Cockroft
(Field Manager) Kaufman Levin Associates (marketing research company)
Email:
******@*****.**.**
Contact numbers:
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Current: Able to work under pressure; Meet deadlines; ability to be part of and manage a team; manage own time sheets and the ability to multi-task; conflict resolution skills; planning and organizational skills, administrative skills, diary management; work independently and in a team; strong customer care skills; ability to work under pressure/irregular hours; problem-solving skills; knowledge of database management
Interpersonal: Professional manner when dealing with clients, parents and learners; excellent telephone manner; excellent communication skills (written and verbal); excellent organizing skills; customer/client orientated; ability to show initiative.
Other: Hard-working; conscientious; handles stress well; strong attention to detail; responsible; vibrant; willing to learn new ideas; and is prepared to do any given task; dependable and punctual; ability to work long hours and over weekends; problem-solving and action orientated; self-motivated; understanding of admin systems to deal effectively with general enquiries
Making traveling Arrangements, meetings and or Events
Computer Skills:
MS Word; MS Excel; MS PowerPoint; MS Access; E-mail; Internet; PeopleSoft SAP; Vula; Group wise; Database Management;
Contact this candidate