Human Resources Office Administration

JOYCE POVLISH

Mount Jackson, VA *****

*************@*****.***

540-***-****

Professional Summary

An energetic person who is passionate about people and values building trust in relationships. Possesses a consistent and detail-oriented work ethic. Adapts in high-stress situations and manages and guides in any busy environment. Understands the value of recognition and what a positive perspective and warm smile can do for anyone’s day. Virginia Notary and is authorized to work for any employer in the US. Authorized to work in the US for any employer

Work Experience

Senior Administrative

FGM Architects-Reston, VA

Present

•Provide administrative support for seamless office operations

•Welcome and receive visitors and consultants

•Facilitate office-wide correspondence

•Order and maintain marketing supplies, office supplies, and company swag

•Correspond and schedule pickup/drop-offs with delivery and vendor companies

•On-board and off-board employees

•Calendar and PTO management

•Maintain a company-wide contact database

•Support and assist the Managing Director and Principal Architect

•Plan and execute office lunch & learns and happy hours, special recognition, and community events

•Liaise with the HR and IT departments

•Manage office budget

•Facility management

•Prepare expense reports

•Draft consultant and owner contracts

Client Relations Specialist-Paralegal

Relational Estate & Elder Law, PLC.-Winchester

September 2021 to October 2022

•Greet clients, answer the phone, and perform conflict checks

•Test, develop, and improve the intake process and client experience

•Train team members on intake and ensure proper follow-up

•Lead introductory calls with potential clients and schedule consultations

•Conduct consultations with the attorney and take meeting notes

•Draft and send proposals, engagement letters, and non-rep letters

•Client acquisition and retention

•Prepare weekly and monthly metrics reports

•Notarize and witness the signing of estate planning documents

•Plan and execute employee retreats and community events Office Manager

Office Manager-Reston, VA

January 2020 to November 2020

•Manage office duties and provide efficient operational workflow

•Keep employee and vendor swag stocked

•Respond to internal emails and office queries

•Organize multiple employee calendar invites and schedule meetings

•Correspond with delivery companies

•Manage office budget and petty cash

•Prepare presentations and metrics reports

•Create and implement office processes

•Confirm employee health and safety compliance

•Assist and support senior executives

•Manage contractor timesheets

•Create and implement employee incentives

•Manage multiple projects and deliverables

•Plan and execute weekly, monthly, and quarterly office morale events

•Point of contact for the building management and facilities team

•Stock employee kitchen

Office Manager & Director of Children's Ministry

The Church at Winchester-Winchester

January 2014 to December 2019

•Ensure smooth running of the day-to-day office functions

•Write weekly documentation for members and the newsletter

•Support and assist the senior pastor

•Attend conferences and complete leadership courses

•Complete background checks on volunteers

•Manage the office budget and the Children’s Ministry budget

•Correspond with delivery companies and vendors

•Plan and advertise all aspects of the Children's Ministry programming

•Recruit and train volunteers

•Plan and organize Sunday morning children's worship

•Manage volunteer schedule

•Develop and select a curriculum for multiple children's age groups

•Plan and execute community outreach events

•Produce promotional and recap videos of events

•Social media management

Education

High School Diploma

Florida

Skills

•Asana

•Sales & Marketing

•Time Management

•Problem Solving

•Virtual Conferencing Systems

•Zoom

•Employee On-boarding, Off-boarding

•Excellent Written & Oral Communication

•Microsoft Word

•MS Teams

•Social Media Management

•Microsoft 365

•Organizational

•Active Listening

•Conflict Management

•Calendar Management

•Observational

•HRM Knowledge

•Deltek

•Budget Management

•Google Suite/Workspace

•NetDocs

•Cultural Awareness & Sensitivity

•Newforma

•Administrative experience

•Analytical

•Concur

•Teamwork

•Supervisory Experience

•Multitasking

•Slack

•High Emotional Intelligence

•Empathetic Nature

•Zapier

•Microsoft Office

•Vision

•Event Planning

•Data Entry

•Project Management

Certifications and Licenses

Certified Notary Public

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