Account Executive Quality Control
Resume:
ANDY HOGG
Kirkland, WA 98034
E-Mail: *****@*******.***
SUMMARY
Having worked in all aspects of sales, management, marketing, research and development, quality control, customer support and service, I have the knowledge and ability to work well with a broad variety of people on many levels. This has ensured client satisfaction well above and beyond expectations.
QUALIFICATIONS
Outstanding sales record. Increased revenue and client base 30 - 40% on average each year while Account executive and Seattle branch manager at Great Western Ink.
Detail oriented. In sales, I carefully monitored up to 95 clients’ expectations regarding delivery schedules, inventory levels, product quality, and pricing considerations.
Technically oriented. By familiarizing myself with all technical specifications of my product, I helped my clients be more knowledgeable, efficient, and consequently, more profitable.
EDUCATION
Iona University (1 year)
Westchester Community College, NY - Applied Associate of Business Administration
EMPLOYMENT
Bartell Drugs
2nd Shift Manager
Manage staff and store, manage merchandise, inventory, and reconcile all daily transactions and cash
Hogg Guitar Shop, LLC, Redmond, WA
Owner/Operator
Perform all guitar repair, restoration, modification, custom building, consultation, customer relations, and administrative functions. Trained and certified service center for Gibson, Fender, and most other major guitar brands and component vendors.
Mills Music Inc., Bothell and Redmond WA locations
Part-time Guitar manager
handled all guitar repair, quality assurance, sales, ordering, and interfacing with vendors/suppliers and upper management for all 11 stores
Great Western Ink Co., Seattle, WA
Part-time Sales and Technical Consultant
Trained new lab and technical manager for Seattle office and consulted with sales staff and clients.
Great Western Ink Co., Portland, OR
Sales and Technical Support, Account Executive, Branch Manager. Seattle, WA
Established Seattle office and increased sales at least 30%/year resulting in a staff increase from 2 to 8 full time employees. Trained new technical staff and held technical training for client’s employees. Worked side by side with accounts on all technical and chemical problems and solutions. Along with ink, we sold many different graphic supplies including press blankets, plates, film, and pressroom chemicals.
Gans Ink Co., Los Angeles, CA
Laboratory and Production Manager, Seattle, WA
Responsible for all ink formulation, R&D, quality control, and customer technical support, both on the phone, and in the field. Managed staff of 9, arranged all production schedules, oversaw, and performed laboratory procedures, and interfaced with sales staff.
Lab and R&D technician, Los Angeles, CA
Similar responsibilities to Seattle position.
Commercial Ink Co., NYC, NY
Assistant Quality Control and R&D Manager
Worked in all aspects of laboratory and production. Managed production and shipping schedules for staff of 32.
Roberts & Carlson Ink Co., NYC, NY
Production Manager
Managed production staff of five. Established and developed laboratory in NYC office.
Comart Aniforms, NYC, NY
Audio & Visual Technician
Tested and shipped audio and visual equipment for various corporate productions.
ADDITIONAL EMPLOYMENT
Grand Union Supermarkets, NYC, NY
Part-time: stocked shelves, worked in produce dept., checked and bagged groceries
New Rochelle Lincoln Mercury, NY
Part-time: car delivery and transfer
ACTIVITIES & INTERESTS
Guitar building, restoration, and repair, bicycling, photography, and travel.
References available upon request
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