Customer Service Food Safety
Resume:
Melanie Coons
Georgetown, KY *****
**********@**.********.***
Professional Summary
Efficient and detail-oriented server with 3 years of experience in customer service, hospitality, and food safety. Proficient in managing cash transactions, coordinating table assignments, and maintaining a clean and organized work environment. Currently pursuing an Associate's degree in Community Health. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Team Member
White Castle-Louisville, KY
February 2023 to December 2024
• Collaborated with team members to achieve project goals and deliver high-quality results
• Took initiative to help teammates with their workload during busy periods or when facing tight deadlines
• Demonstrated flexibility by adapting quickly to changing priorities or unexpected challenges within the team dynamic
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
General Laborer
The Job Center-Louisville, KY
January 2021 to October 2023
• Performed a variety of physical labor tasks, including lifting heavy objects, operating machinery, and using hand tools
• Maintained cleanliness and organization of work area to ensure a safe and efficient working environment
• Followed instructions from supervisors or project managers to complete assigned tasks accurately and efficiently
• Adhered to all safety protocols and regulations while performing job duties
• Communicated effectively with team members regarding task progress or any issues that may arise
• Demonstrated strong attention to detail when measuring materials or following blueprints/drawings
• Maintained a positive attitude and strong work ethic while working in various weather conditions Server
The Troll Pub-Louisville, KY
January 2018 to September 2021
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Adhered to all food safety regulations to ensure the health and well-being of customers
• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Education
Associate's degree in Community Health
Sullivan University - Remote
March 2023 to Present
Skills
• Cooking
• Food Safety
• Kitchen Experience
• Busser
• Serving (5 years)
• Assembly
• Warehouse Experience
• Hospitality (5 years)
• POS
• Food Preparation
• Load & Unload
• Food Handling
• Host/Hostess
• Restaurant Experience
Certifications and Licenses
Hippa certification
Present
HIPPA certified through college courses
ServSafe certification
August 2024 to August 2025
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