Amanda Spikes
Euclid, OH *****
*********@*****.***
Education
1.Eastlake North High School
a.High School Diploma (2006)
2.Cuyahoga Community College
a.Associate of Applied Business – Accounting (2014)
3.Southern New Hampshire University
Bachelor of Science – Business Administration (2024)
Experience
Cuyahoga Metropolitan Housing Authority May 2016 – Present
1.Veterans Affairs Supportive Housing (VASH) Coordinator April 2022- Present
Maintain the VASH program (641 vouchers)
•Successfully Raised the utilization rate up 8% in 1 fiscal year
Work closely with community partners to house homeless veterans
Certifying client’s eligibility for voucher
Complete rental determination for new admissions, out of contract, and movers.
Work with the VA to recertify veterans on a yearly basis once housed.
Train new and current staff on procedures and policies
Participate in The Community Choice Demonstration (CCD)
•A national program that helps families with Housing Choice Vouchers (HCVs) move to opportunity areas.
2.Compliance Officer April 2018- April 2022
Working knowledge in regulations, policies, and nationally accepted standards regarding public housing
Perform data entry, management tracking functions in the LCPTracker/Payroll for contractors
Conducted trainings for outside contractor on the LCPTracker
Schedules and performs HUD 11 audits to maintain compliance at the project site
Assist Director of Compliance in preparation of weekly progress reports to the CEO
Review and process pay applications for all construction projects in the agency to ensure contractors comply
Preform Informal Reviews for applicants to the agency that have been removed from any of its waiting list
Maintain and assist the Director of Compliance in preparation of documents for conflict of interest within the organization
3.Account Clerk April 2017 – April 2018
Manage the accurate and timely processing of up to 1,000 invoices per month
Analyze and resolve any and all discrepancies
Ensure payments (invoices, expense reports and check requests) were processed in a timely and accurate manner.
Competed accruals on a monthly basis
Completed annual audit of all utility invoices for the year
4.Eligibility Specialist May 2016 – April 2017
Educate clients with internal resource information for assessing their needs for the appropriate affordable housing
Perform participant interviews
Assist participants in understanding HUD/PHA rules and regulations, programs and services
Provide wide variety of record management duties for a caseload of 650+ participants
Lasership May 2015 – May 2016
1.Billing Specialist May 2016-May 2016
Processed invoices from vendors
Verification and processing organization payroll
50 employees bi-weekly
Research and resolve payment problems
Including collection calls