Business Operations Team Lead
Resume:
DASHAUN HARDING
*** ***** *** ***. *** Lyndhurst, NJ
*****************@*****.***
OBJECTIVE
To utilize my management, organizational and personable skills to improve business operations, achieve company objectives and influence a progressive working environment through strong leadership and effective communication
WORK EXPERIENCE
Inbound Team Lead - Target - Clifton, NJ June 2024
● Coordinate with the Executive Team Leads on the day to day operations.
● Oversee team members while unloading trucks coming from the distribution center
● Oversee team members while putting on products for multiple store departments such as Home Decor, Kitchen Appliances, Market, Beauty, etc.
● Coordinate with my peer Team Leads to optimize both the unloading and put out process
● Make sure each item is backstocked correctly
Shipping & Receiving Manager - Alle Processing - Queens, NY December 2022 to February 2024
● Coordinate with selection manager to ensure produced is gathered correctly for clients based on invoices and bill of ladings
● Ensure product going out matches invoices and bill of lading
● Keep track of operational efficiency by monitoring selector KPIs
● Responsible for receiving all inbound inventory and reporting any order inventory discrepancies
● Supervise truck driver inbound and outbound paperwork, making sure all documents are accurate and signed appropriately
● Supervised a staff of 12 employees
● Report directly to Shipping Director and Transportation Manager OSHA Trainer - Food Bank of NYC - Bronx, NY March 2022 to December 2022
● Utilized team platform to keep management informed of critical issues affecting the operations regarding safety issues
● Ensure the development of employees using all Power Industrial trucks on warehouse grounds
● Trained in and trained others on how to use a pallet rider, walkie rider, reach truck, order pickers, clamp, sit down forkLift, and scissor lift
● Certified Power Industrial Truck trainer
● Conduct training of all warehouse employees for a total of 215 training sessions
● Supported training transportation drivers and helpers using walkie riders/electric pallet jack
● Create matrix for inventory, repairs and maintenance of PIT equipment Reach Truck Operator - Food Bank of NYC - Bronx, NY September 2021 to February 2022
● Provided support for goods from EFAP, TEFAP, donations, CSFP, and wholesale
● Operator trucks and perform put away of all products arriving at the warehouse
● Load, move, and unload heavy materials for replenishment of goods to support 22 selectors throughout the picking process
● Experience using WMS (AGI) to maintain inventory accuracy of all goods moved
● Conduct cycle counts of locations in preparation for audits from city, state, and federal auditors
● Provided support to the inventory team during audits Selector for Outbound - Food Bank of NYC - Bronx, NY March 2021 to December 2021
● Responsible for the Picking or orders for over 800 agencies in the five boroughs of NYC
● Experience in maintaining a KPI of 200 cases on a goal of 125 points per hour.
● Support in loading over 400 pallets on our fleet of 40 trucks daily. Senior Residential Aide - Bronx Parent Housing Network - Bronx, NY April 2019 to March 2021
● Handle all escalated resident matters and supervise operational processes
● Train and supervise new residential aides, security officers and porters
● Assist directors, administration, supervisors and case managers with any and all concerns or issues that pertain to residents, procedures and company guidelines
● Mentor clients into becoming more self-sufficient by offering life improvement resources
● Create shift reports for case managers and directors for efficiency, upholding company standards
● Organize incident and maintenance reports for supervisors and porters
● Communicate with directors on a consistent basis, reaching organizational objectives Selector/Warehouse Associate - Krasdale Food Inc - Bronx, NY May 2017 to January 2018
● Receive inventory and fulfill invoice orders from various suppliers
● Report inventory and invoice discrepancies to supervisors/managers to fulfill order requirements
● Build pallets based on invoices, using pallet jack under machine operating guidelines
● Work closely with supervisors to create/maintain a safe work environment, following company regulations and protocol, upholding company policies
● Meet shipping standards for secure transport under transportation guidelines Receiving Manager - Ricky's - New York, NY October 2015 to May 2017
● Perform inventory management by conducting physical stock counts, reconciling with data storage system and maintain an organized stock room and sales floor
● Facilitate and monitor receiving of stock and materials to record and report inventory levels on a daily, weekly and month basis
● Submit product reorder reports to sales management
● Provide training for employees by coordinating, initiating and enforcing programs, policies and procedures
CERTIFICATIONS AND LICENSES
OSHA 10 Hr. General Industry Safety and Health November 30, 2019 OSHA 10 Hr. Construction Safety and Health March 25, 2017 EDUCATION
Bronx Academy Senior High School May 2005
1440 Story Ave, The Bronx, NY 10473
High School Diploma
SKILLS
Warehouse Machinery Operations, Inventory Management, Proficient in MS Office, Strong Communication, Positive Leadership, Well Organized, Well versed in AGI and ANNEX systems, Knowledgeable of inbound/outbound shipping processes, Food Handling and Warehouse Safety Protocols
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