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Customer Service Human Resources

Location:
Gilroy, CA
Posted:
May 30, 2025

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Resume:

John Stephani

**** ********* ***** · Gilroy, CA *5020 · ************@*****.*** · 408-***-****

I am seeking a new opportunity where I can make an impact in the day to day processes as well as providing input towards tactical and strategic goals. I have experience in all aspects of the traditional and innovative business models both domestically and in international markets. Sales, Sales Management, Distribution, Customer Service, Finance, Human Resources, Marketing are all my strong points, I have managed and excelled at these job responsibilities.

Experience Highlights

NEUROSTRUCTURES INC., CA

Founder / CEO (01/2012 to December 2021) - 9 years

Provided vision, insight and direction for all operations of a newly established venture. Designed and implemented the business infrastructure and sales plan. Managed FDA registrations for full regulatory compliance. Oversaw a robust product development process. Cultivated a progressive KOL support team and design surgeons for new products.

GS MEDICAL USA, LLC, Santa Cruz, CA

Founder / CEO (1/2006 to 2/2014) – 8 years

Provided vision, insight and direction for all operations for newly established venture.

Selected accomplishments:

Catapulted revenue from zero to $10M in three years by defining and executing a well-targeted, goal-oriented sales and marketing strategy. Managed a 15 person staff including purchasing, H.R., Sales, Marketing, Customer Service, Engineering, Finance and Accounting, Regulatory.

ABBOTT SPINE INTERNATIONAL / ZIMMER SPINE, SPINE NEXT, Bordeaux, France

Vice President Int’l Sales, ASPAC/Canada (1/2003 to 11/2010) – 8 years

Spearheaded strategies to drive profitability for a top ten player of spinal implant technologies. Managed independent distributors. Oversaw organizational changes and transitions to position the company for continued growth. Led the regional sales and marketing plan.

Selected accomplishments:

Increased annual sales to $6M in '07 and $7.4M in '08 by targeting new business and expanding profitability in current markets.

Grew business with independent distributors by 24% in '07 and 16% in '08.

Met changing business needs by managing key facets of the Abbot Spine and Spine Next merger.

Significantly grew the regional footprint from 2 to 10 distributors, and elevated sales from less than $300K to $7M in under three years.

SOFAMOR DANEK / MEDTRONIC / SPINAL DYNAMICS, Memphis, TN

Vice President of Sales & Marketing, Director Clinical Support (10/2000 to 1/2003) – 3 years

Planned and facilitated IDE trial for new cervical disc product. Supervised four field support specialists in coordinating clinical trial preparations and operations. Qualified hospitals and medical teams in implementing standards for IDE trial data tracking and reporting. Personally trained surgeons and hospital personnel in a complex cervical disc arthroplasty procedure. Planned and managed 10-site European clinical study for new cervical spine prosthesis. Compiled patient data to accurately prepare FDA and Japanese MHLW submissions. Concurrently directed marketing operations to drive awareness and manage sales for new products and clinical/biomechanical support studies. Led reimbursement strategies for U.S. and international markets. Administered distributor contract with Medtronic/Sofamor Danek.

BIOMET / INTERPORE / CROSS INTERNATIONAL, Irvine, CA

Vice President of International Sales (8/1993 to 11/2000) – 7 years

Championed sales and marketing to increase visibility and revenue for two product lines (Biologics and Spinal Fusion implants) on an international scale. Independently directed sales operations for the ASPAC while leading two regional managers in global business development. Grew international distributors from zero to 32 and secured $15M in annual revenue.

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Built the foundation for success in early-career roles as Northwest Regional Sales Manager and Product Manager/Marketing for Aesculap Inc. Senior Product Manager/Marketing for Nellcor Inc. and as a Traffic Analyst for MCI Telecommunications

Educational Background

MBA - GOLDEN GATE UNIVERSITY, San Francisco, CA

Medical Products Marketing- UCLA ANDERSEN GRADUATE SCHOOL OF BUSINESS, Los Angeles, CA

BS - SAN FRANCISCO STATE UNIVERSITY, San Francisco, CA

AA – Cabrillo College, Aptos, CA

References available upon request



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