IT Program Manager
Resume:
NATHAN P. KARIMI
Certified Scrum Master
PMP Certification – in progress
******.*.*******@*****.***
Professional Experience
HONDA MOTOR COMPANY - AMERICA El Segundo, CA 01/2024 - Present
Program Manager Unit Manager
Honda is a global leader in the design, manufacture, marketing, and distribution of Honda and Acura automobiles, motorcycles, power equipment, and engines. In the U.S., the company supports over 30,000 associates and 160,000 dealership staff.
Directed a cross-functional team of 40+ full-time staff and contractors, along with 100+ offshore resources, to deliver a $15M initiative building Honda’s Next Generation Dealer Portal, a unified gateway for dealership access to enterprise applications.
Oversaw all facets of development, including application architecture, quality assurance, cybersecurity, SOX compliance, and 24/7 operational support for dealer-facing platforms.
Led operations and change management for 34 high-profile B2C websites, achieving 99.9% uptime and continuous delivery of code enhancements in a mission-critical environment.
SOUTHERN CALIFORNIA EDISON Rosemead, CA 10/2020 – 01/2024
Senior Program Manager
One of the nation’s largest electric utilities, with over 50,000 square miles of service area, providing safe, reliable, affordable, and clean energy.
Managed completion of the Solution Analysis phase and started Execution of the SPIDA application. SPIDA application is used by the Transmission & Distribution organization to perform pole loading analysis for over 1.4M utility poles in compliance with safety and regulatory requirements.
Managed over 80 Subject Matter Experts from multiple business units, and 3 Managed Service Providers, to complete the Solution Analysis phase of the project on time and on budget.
Project is implemented using a hybrid waterfall and Agile methodology, in compliance with all stages of the systems development life cycle.
Monitored, measured, and reported on the project’s progress to the business user and senior management on a regular basis.
Worked with the Supply Chain team to complete multi-million-dollar contracts.
Used SAP and UMT360 to manage the project budget and schedule.
WASH Multifamily Laundry Systems El Segundo, CA 10/2019 – 7/2020
Senior Project & Program Manager – Scrum Master
A $400M leading laundry facilities management service company servicing apartment properties, condos, colleges and university residence halls, military bases, and other multi-housing locations.
Worked with the Director of Engineering to implement Agile processes for software engineering projects.
Managed Sprint Planning, Daily Standups, Backlog Grooming, Poker Planning, and Sprint Retrospectives for all software development projects.
Managed the project and resources for the implementation of Mobile Application enhancements. The project was delivered within budget and scope.
Experience with Software Development Life Cycle (SDLC) for custom applications, including system requirements gathering, architecture, design, coding, development, testing, and maintenance
Worked with the company President and his team to implement Microsoft Dynamics 365 CRM enhancements. The project was completed using Scrum and included monitoring and tracking the project, managing the resources, coordinating with the business units, and working with external vendors.
Managed off-shore project resources (India and China) as well as on-site contractors.
4Over International Glendale, CA 11/2017 – 8/2019
Senior Project Manager - Scrum Master
A $450M private company specializing in B2B printing services.
Started transition of an in-house developed eCommerce platform to Magento. As the Scrum Master, managed 5 concurrent Sprints integrating Magento into back-end systems. Also managed system integrators and outside vendors responsible for the website design and implementation. The project was completed on time and on budget.
Used JIRA, Confluence, Smartsheets, Microsoft Project, and other tools to coordinate and manage all projects.
Project managed the improvements to the mobile application used by truck drivers to display delivery routes and communicate with customers, included reporting and escalation to management, tracking the cost, managing the project documentation, and performing risk management.
Managed development of systems and applications to implement end-to-end Dev/QA/staging/production environments for mission-critical applications.
Conducted Agile (Scrum) coaching sessions for IT and various business units.
Worked with the Finance department to manage upgrades and enhancements to the Microsoft Dynamics financial system. I was able to successfully gather requirements from business owners and SME’s, negotiate the resource needs of the project, and manage continuous scope changes by the business.
Worked closely with senior management to develop project management methodology and capacity planning models for the consistent execution of IT projects.
Visit West Hollywood Hollywood, CA 1/2016 - 11/2017
Senior Project / Program Manager
The official destination marketing organization to attract visitors from around the world to West Hollywood.
Performed a detailed audit of existing IT servers, networking equipment, voice systems, and applications software.
Presented to CEO a company-wide IT restructure plan and received funding to start multiple simultaneous projects; including development and execution of the project plans, budget planning, managing staff, and reporting to senior management and business users.
Managed the creation and distribution of an RFP to select and implement a managed services vendor.
Implemented a remediation plan to increase the security of IT systems and networks.
BCBG MAX AZRIA GROUP Vernon, CA 1/2010 – 8/2015
Sr. Program Manager and IT Manager
A $1B Company specializing in contemporary apparel, handbags, footwear, and accessories. BCBG encompasses a worldwide retail and wholesale network of more than 1,000 retail outlets in over 45 countries.
In collaboration with the business users and vendors, managed all aspects of mission-critical IT projects, including requirements gathering, resource allocation, ROI analysis, management of team members, and reporting.
Formed and led the Executive Steering Committee to oversee all IT projects.
Project managed (Initiation, Planning, Execution, and Monitoring) of the following global transformational projects: Migration of JDE financial system to SaaS, SAP upgrades, server redesigns, Storage Area Networking (SAN) implementation, and voice/data/video/wireless connectivity to stores.
Started deployment of Microsoft Officer 365.
Managed departmental project CapEx and OpEx budgets.
Started implementation of iPad Point of Sales (POS) deployments at 500 stores internationally.
Formed company-wide Project Management Office (PMO) to develop a consistent methodology for project executions.
Reviewed and negotiated all existing IT contracts and vendors, saving the company over million dollars.
Non-Profit Health & Pension Plan Burbank, CA
IT Manager and Program Manager 7/2002 – 8/2009
Non-profit Health and Pension plan chartered to work with motion picture film studios to deliver medical insurance and pension services.
Monitored and measured the progress of multiple projects, as well as budgets, calendaring, milestone reviews, go-live activities, and project meetings. One example was the in-house development of a new Pension system utilizing offshore resources.
Development and tracking of detailed project plans, including communication with the project teams and stakeholders.
Implemented, on time and on budget, an Oracle ERP system over 12 months. Was able to mentor and coach project team members throughout the project successfully.
Managed project budgets and outside vendor contracts, saving over $800K on multiple projects over 2 years.
Managed the development, testing, rollout, and maintenance of all business applications and infrastructure environments, including Executive dashboard, company-wide document retention, paperless office, Electronic Content Management, video conferencing, and corporate-wide LAN/WAN backbone upgrades.
Planned, implemented, and tested Disaster Recovery and Business Resumption.
20th Century Fox – Filmed Entertainment, Century City, CA 4/1998 - 7/2002
Sr. Project / Program Manager, Systems & Infrastructure
A global subsidiary of News Corporation with business units consisting of Film, Television, Home Video, and Studio operations.
Created the Project Management Office (PMO) and methodologies to support over 112 IT projects.
Completed 3-year plan to replace legacy systems using the current state of the art technologies meeting Y2K compliance.
Created and managed a company-wide Information Protection & Security organization.
Developed, implemented, and tested the studio disaster recovery and business resumption plans.
Implemented 24x7 Global Operations Center (NOC) to monitor and manage all LAN, WAN, and applications.
AMGEN, Thousand Oaks, CA 3/1994 - 4/1998
PMO Manager and Project Manager
A biotech company with worldwide manufacturing and distribution.
Formed the PMO group from grounds up following PMP guidelines, including the development of policy and procedures, PMO methodologies, and tools (ex. Microsoft Project).
Managed the IT Steering Committee for prioritization, approval, and oversight of over 50 projects.
Completed successful delivery and global deployment of asset tracking and software inventory, company-wide email rollout, work order/help desk implementation, and acquisition/integration of over 10 companies and 8 buildings into the corporate facilities and systems.
IBM / CADAM Division, Burbank, CA 1/1990 - 3/1994
Manager, Network & Telecommunications
A subsidiary of IBM, developing Computer-Aided Design software used by major aerospace companies in the US and France.
Responsible for the architecture, implementation, and 24x7operation of the Phone systems, telecommunication networks, and desktops.
Project budget planning and tracking for the relocation of the data center facilities.
Selected software, negotiated contracts, and implemented systems to support the software development group.
Developed and implemented a corporate strategy for data center downsizing and relocation of corporate headquarters.
NASA / Jet Propulsion Laboratory (JPL), La Cañada Flintridge, CA 8/1987 - 1/1990
Member of Technical Staff
A division of NASA, federally funded research and development facility responsible for the development of un-manned spacecraft in exploration of the solar system.
Responsible for physical network operations, monitoring, control & security of CADENS network.
Maintained network sites, nodes and topography, including root directories and cataloging of nodes.
Managed multiple network sites and provided statistics to management.
Installed workstations, network servers, and other system components.
Perform system programming for network and user procedures.
Recommend and procure network components.
Worked on the Space Station Technical and Management Information System (TMIS).
University of California Los Angeles (UCLA), Los Angeles, CA 7/1984 - 8/1987
IBM Systems Programmer – Computer Aided Design Laboratory
Worked full time at UCLA while completing a Bachelor's degree.
Worked as a senior IBM systems programmer and operations supervisor managing the computing systems consisting of IBM mainframes, DEC servers, and IBM Personal Computers. Responsible for the day-to-day operation of the system and the network environment, systems support, training classes, and supervision of new operators and IBM systems programmers.
Education
University of California Los Angeles (UCLA), December 1986
oBachelor of Science, Computer Science and Engineering
Certified Scrum Master, August 2018
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