Nsikan-Abasi R. Akpan
Apt. *12
Los Angeles, CA 90057 213-***-****
******.*******@*****.***
Experience Summary
Charismatic administrative professional with seven years of administrative experience. Proactive analyst, I believe that grouping, keeping in order, compliance, and consistency are key to keeping organized as an administrator. I am able to multitask and still render quality service to patients and my colleagues.
Expertise
●Patient admission, transfer, discharge.
●Communication.
●Time Management.
●Ability to Work Under Pressure.
●Adaptability.
●Decision Making.
●Leadership.
●Self-motivation.
Technical expertise
●Microsoft office (Word, PowerPoint, Excel, Outlook), Adobe Acrobat
●Windows, Mac OSX
●Social Media: Facebook, Google+, Twitter, Instagram, LinkedIn
WORK EXPERIENCE
Tutor/Mentor (Present)
826LA, non-profit organization dedicated to unlocking and cultivating the creative power of writing for students ages 6 to 18.
●After-school tutoring in all subjects
●Help for English language learners
●Assistance with student writings and publications.
●Help students express ideas effectively, creatively, confidently
Vaccine Ambassador (August 2021 – December 2021)
Downtown Women’s Center/The Department of Health Services
Los Angeles, CA
●Provide education regarding the COVID 19 vaccines
●Outreach to people experiencing homelessness (PEH) in both shelters, tents, and streets
●Report number of people who were vaccinated with my team
●Record names and phone numbers of people interesting in getting vaccinated in the future
●Recruiting Peer Ambassadors to work with my team for the day to do outreach
●Arranging incentive bags with goodies (face masks, toiletries, sweats, snacks, etc.) to give to PEH
●Document attendance at vaccine clinics, education events, and trainings for the week and month
Custodian/Housekeeper (November 2020 – May 2021)
Victory Housing – The Archdiocese of Washington D.C./Malta House
Hyattsville, MD
301-493-600
●Executed thorough cleaning protocols to maintain a hygienic environment
●Emptied waste receptacles for all workspaces and restrooms.
●Performed window washing and office furniture relocation as needed.
●Assisted other custodial staff with maintenance and repair tasks as needed.
●Used vacuums and other motorized equipment in executing cleaning tasks.
●Ensured stocking of restroom and janitorial supplies.
●Performed light cleaning tasks for campus building exteriors.
●Moved all garbage and surplus building materials to central pickup points on a regular basis.
●Moved desks bookshelves conference tables and other office furniture as required.
●Assisted and interacted with residents.
Patient Coordinator - (January 2014 - 2020)
Total Assisted Living Home, Fulton MD
●Developing and coordinating patient care programs
●Managing patient care
●Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator.
●initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
●Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care.
●reviewing the care plan with patients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the facility manager.
●maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
Front Desk/Receptionist (June 2019 – October 2019)
Alpha Allergy & Asthma Associates
Silver Spring, MD
●Organizing and scheduling appointments with admin software
●Planning meetings with medical associates
●Write and distribute email, correspondence memos, letters, faxes and forms
●Update and maintain office policies and procedures
●Order office supplies and research new deals and suppliers
●Act as the point of contact for internal and external clients
Nanny (August 2018 – November 2019)
ABC Nanny Source Rockville, MD 301-***-****
College Nannies & Tutors Bethesda, MD 240-***-****
●Cared for infants – 17 years of age
●Special needs children
●Responsible for stepping in and acting as a caregiver to young children when their parents are not available
●Helping children with their school homework.
●Looking after the family pet.
●Creating a safe and secure environment for children.
●Keeping bedrooms, equipment, and toys clean, well maintained
●Making healthy meals for the children.
●Ensuring that personal needs of children are met on a daily basis.
●Washing and ironing the children’s clothes
●Regular communication with parents to ensure that educational and behavioral goals are being met
Hostess (June 2018 – August 2018)
The Melting Pot
Columbia, MD
●Inform Assistant Manager/Team Leaders about reservations
●Perform side duties according to the necessities of the restaurant
●Perform any duties and special projects as requested by
●Identify potential problems and ask for assistance before breakdown occurs
●Ensure that all guests are greeted courteously and attentively
●Establish and follow personal development plan
●Ensured sanitation
●Take guests orders for first drinks, provides menus and pass orders to team member
●Assist guests regarding food and beverage menu items in an informative and helpful way
Administrative Assistant (May 2018 - August 2018)
Slayton House Theatre Camp of the Arts
Columbia, MD
●Handle administrative requests and queries from senior managers
●Organizing and scheduling appointments with admin software
●Planning meetings and taking detailed minutes
●Answer and direct phone calls
●Write and distribute email, correspondence memos, letters, faxes and forms
●Update and maintain office policies and procedures
●Order office supplies and research new deals and suppliers
●Act as the point of contact for internal and external clients
Varsity Tutors (2018)
Reading & Language Arts/English/Elementary Math & Science
●Twice a week (2 hour sessions)
●Kindergarten – high school seniors
●Implement lesson plans
●Prioritized punctuation, pronunciation, reading comprehension, grammar patterns, creative writing, and conversation
●Aided frustrations of learning new material
● Monitor students’ progress
●Regular communication with parents to ensure that educational and behavioral goals are being met
Waitress (august 2015 – April 2016)
Riderwood Senior Living
Silver Spring, MD
●Served residents in various restaurants/eating areas located on company property
●Delivered and served meals to residents in remotes parts of the building
●Set Meals and Cutler
●Clean location in which the meal was served: wipe down area, sweep, mop, dishes, reset tables
●Restocked refrigerator and cabinets with food
●Restocked kitchen and cleaning closets with necessary appliances
Education
High School Diploma
Howard Community College, Columbia, MD (August 2013~May 2018)