Quality Assurance Senior

Deepthi Pabbathi

Senior Quality Analyst

Austin, TX

*******.********@*****.***

Professional Summary:

Senior Quality Assurance with experience in analyzing business requirements, formulating comprehensive test strategies, and executing robust test plans across diverse projects. Experienced in collaborating with government agencies such as the Texas Health and Human Services (HHSC), Texas Office of the Attorney General (OAG), Texas Higher Education Coordinating Board (THECB), Texas Department of Transportation (TxDOT), and renowned organizations including SunPower Corporation and the National Safety Council.

Held responsible for all different applications – CBPass CF Migration to Cloud, TASFA, Data Modernization Initiative, and User Management Portal. Created and refined automation test scripts with Selenium to facilitate quality assurance for web-based applications.

Held responsible for reviewing the existing test scenarios and understanding the current workflow. Performed Test runs, test executions, test cases, and scenarios, results, and reports were maintained in Azure DevOps. Followed Agile testing methodology and Test Driven methodology

Conducted integration testing for various legacy applications and performed E2E testing. Tested E2E integrations for GIS, Jasper Reports, Workflows, and Web applications. Validated various data that was sent correctly to Legacy Systems like a back bridge, CMCS, and DCIS systems.

Configured SQL queries to fetch data from the SQL database. Prepared the data to cover various scenarios and wrote SQL scripts to verify the database updates, inserts, and deletions of the records.

Participated in the implementation of a Test Automation Framework built using Selenium WebDriver, to handle TestNG. Tested APIs using SOAP UI, Postman. Used UFT for test automation.

Conducted integration testing for Spectrum and Salesforce. Performed Integration testing between Portal, internal services, Salesforce, and DocuSign. Reported software defects in JIRA and interacted with the developers to resolve technical issues. Performed Integration testing between Portal, internal services, and CRM.

Technical Skills:

Test Approaches:

Waterfall, Agile/Scrum, SDLC, STLC.

Testing Tools:

Selenium WebDriver/IDE, TestNG, SOAPUI, REST, JIRA, HP QC, NVDA.

Test Build & Integration Tools:

Maven, Jenkins, Git.

Frameworks:

Keyword Driven, Data Driven, Hybrid, Page Object Model (POM).

Programming Tools:

Java, ASP.NET, SQL, C.

Markup Languages:

HTML, XML, XPath, CSS Selector.

Databases:

MySQL, Oracle, SQL Server.

Browsers:

Internet Explorer, Mozilla Firefox, Google Chrome, Safari.

Education:

Bachelor’s Degree in Electronics Engineering from Jawaharlal Nehru Technological University, Hyderabad, India in 2010.

Work Experience

Senior Quality Engineer

HHSC – Austin TX

Sep 2024 – Present

Project: Legislative Tracking System – Microsoft power Apps application for the Texas Legislature which provides information on legislation, committees, house, and senate bills.

Responsibilities:

Facilitated bi-weekly requirements gathering sessions with 15+ business stakeholders to document detailed software specifications for the Legislative Tracking System.

Performed thorough testing of Microsoft Power Apps, including canvas and model-driven applications, ensuring adherence to business requirements and user specifications.

Responsible for understanding and analyzing business requirements and feature guide,

created the test strategy document that defines the test environment, phases of testing,

entrance and exit criteria into different phases of testing and resources required to

conduct the effort.

Created and maintained a comprehensive test case repository, ensuring traceability between requirements, test cases, and defects.

Proficient in conducting accessibility audits using standard guidelines.

Experienced in manual accessibility testing with screen readers (e.g., JAWS, NVDA) and keyboard navigation.

Created and refined automation test scripts with Selenium.

Performed functional and regression testing utilizing Jira (X-ray) documenting test cases and results in a structured manner.

Effectively communicated test findings and collaborated with development teams to resolve identified issues.

Environment: Microsoft Power Apps, JIRA, Power BI, GitLab, Selenium, Visual Studio 2022, JAWS, NVDA

Senior Quality Engineer

OAG – Austin TX

July 2024 – Sep 2024

Project: Child Support Services. Mainframe to Salesforce migration

Responsibilities:

Executed end-to-end testing for the enforcement module, ensuring quality and functionality within a collaborative Agile/Sprint development process, working directly with business users, analysts, and development teams.

Performed comprehensive functional testing of Salesforce configurations, including workflows, process builders, validation rules, and custom objects, ensuring alignment with business requirements.

Environment: Salesforce, JIRA, Oracle

Senior Quality Assurance

THECB – Austin, TX.

Jan 2023- Feb 2024.

Projects: CBPass CF Migration to Cloud, TASFA, Data Modernization Initiative, User Management Portal.

Responsibilities:

Responsible for understanding and analyzing business requirements and feature guide,

created the test strategy document that defines the test environment, phases of testing,

entrance and exit criteria into different phases of testing and resources required to

conduct the effort.

Responsible for all different application – CBPass CF Migration to Cloud, TASFA, Data Modernization Initiative, User Management Portal.

Extensively worked in Regression testing, functional testing.

Created and refined automation test scripts with Selenium to facilitate quality assurance for web-based applications.

Worked on migration project of replacing the reporting interface of the system.

Responsible for reviewing the existing test scenarios and understand the current

workflow.

Worked on new workflow to maintain reports from all the interfaces are still working as

they are currently.

All epics, stories, tasks and bugs are tracked in Azure DevOps.

Test runs, test executions, test-case and scenarios, results and reports are maintained in

Azure DevOps.

Followed Agile testing methodology, participated in daily status meetings and testing each

deliverable.

Demonstrate strong analytical, organizational, and problem-solving skills

Follow and practice Agile software development methodologies

Recording all defects, create and distribute reports outlining the types of defects found

and the steps taken to resolve these issues.

Prepared the Test Results document, which summarizes testing activities and results.

Environment: Azure DevOps, Git, SQL Server Management Studio, Selenium, Swagger

Senior Quality Analyst

TxDOT –Austin, TX.

Oct-2018 to Jan 2023

Project: TxDOT Connect Application.

Analysis of Business and Requirement Specifications. Formulation of Test Strategy and Test Plans Performed and continuous interaction with Product Owners to get clear idea of the requirements.

Led a team of 5 QA analysts for the TxDOT Connect project, developing and maintaining over 500 test scenarios while achieving 98% requirements coverage and reducing defect leakage by 40%.

Functional Testing to identify various critical points in the application.

Performed integration testing with back-office Salesforce system.

Ensured the Salesforce core entities i.e. Accounts, Contacts, Leads and workflows functioned as intended.

Involved in Architectural and SCRUM meetings.

Conducted integration testing for various legacy applications and conducted E2E testing

Tested E2E integrations for GIS, JasperReports, Workflows and Webapplication.

Validate various data is sent correctly to Legacy Systems like backbridge, CMCS, DCIS systems.

Configured SQL queries to fetch data from the SQL database.

Prepared the data to cover various scenarios and wrote SQL scripts to verify the database updates, inserts and deletion of the records.

Performed Regression Testing for new builds and every modification in the application using

Automation.

Tested API’s using Postman for E2E Integration testing

Reported software defects in VSTS and interacted with the developers to resolve technical issues.

Performed Smoke Testing to make sure all the Test Channels and Test Environment is working as

desired.

Involved in implementation of Test Automation Framework build using Selenium WebDriver, to handle TestNG.

Demo SPRINT release to the Product Owners.

Involved in Production deployments and upgrades for each release.

Defect Reporting and Tracking and communicate the status to IV & V team

Environment: SQL Server, VSTS, Selenium, Postman, RPAM, Salesforce,Mainframes, CMCS, React.

SR Quality Analyst

Sun Power Corporation –Austin, TX.

Nov-2015 to Sep-2018

Project: Spectrum.

Analysis of Business and Requirement Specifications. Formulation of Test Strategy and Test Plans Performed

Functional Testing to identify various critical points in the application.

Involved in Architectural and SCRUM meetings.

Conducted integration testing for Spectrum and Sales force.

Tested Lead conversion process to an account, contact and also creation of Opportunity and service cases.

Tested API’s using SOAP.

Performed Integration testing between Portal, internal services, Salesforce and Docusign.

Validate Various Data reports includes Inventory assessments Dashboards, Proposal Reports, Lead/Opportunity Reports.

Integrated Automation scripts (Selenium WebDriver API) in Continuous Integration tools (Jenkins).Created Project plan on Jenkins,

Performed Regression Testing for new builds and every modification in the application using

Selenium.

Configured SQL queries to fetch data from the SQL database.

Reported software defects in JIRA and interacted with the developers to resolve technical issues.

Performed Smoke Testing to make sure all the Test Channels and Test Environment is working as

desired.

Demo SPRINT release to the Product Owners.

Prepared the data to cover various scenarios and wrote SQL scripts to verify the database updates, inserts and deletion of the records.

Defect Reporting and Tracking using JIRA.

Environment: Salesforce, JIRA, SQL Server, SOAP UI.

SR Quality Consultant.

National Safety Council – Chicago, IL.

June-2014 to Sep-2015.

Project: Revamp of National Safety Council Application.

Understanding the functional Requirements Specifications.

Determine the goals and objectives of the Testing with combined Business users needs and

requirements.

Involvement in Test Design with respect to Test Plan and using Black Box Testing Techniques.

Identify and Developed the Test Scenarios. Prepared and executed all Functional Test cases.

Defect Reporting and Tracking using JIRA.

Performed web service testing using SOAPUI

Data Validation to check the updated data in the Database using SQL Management Studio.

Conducted integration testing for Web applications and business system.

Developed and executed the automated test scripts in UFT for functional and regression testing.

Conducted Automated Sanity and Regression Testing

Performed various black box Testing Methodologies like Functional Testing, Re Testing, regression Testing and sanity Testing.

Regular Playback and validation of automated scripts on weekly basis and reporting to the corresponding teams in scrum meetings.

Participated in Bug review meetings. Involved in (Daily/weekly) review and status Meetings with the team.

Involved in team of User Acceptance Testing (UAT).

Tested Lead conversion process to an account, contact and also creation of Opportunity and service cases.

Performed Integration testing between Portal, internal services, CRM.

Updating Test cases for the new functionality to be implemented for the next build.

Worked on the deployment and production support for Bi-Weekly support release.

Worked closely with development team to ensure reported bugs are resolved.

Environment: SOAP UI, JIRA, Firepath, Firebug, Eclipse, XPATH, UFT, SQL Server, CRM.

Quality Analyst.

NetCracker (Convergys IMG)—Hyd, India

Sep-2010 to Sep-2013.

Project: AWCC-Allied Wireless Communication Corporation.

Created detailed Test Cases from the business requirements document.

Execute the test cases related to customer service management systems like Activation, Payments, Collections etc and report the status of the test cases.

Conducted Functionality and Regression testing.

Conducted Sanity and Regression Testing.

Recording and Monitoring of Defects in the HP Quality Center.

Performed web service testing using SOAPUI.

Tested POS systems for payments.

Monitoring PUTTY logs while UI testing and database testing.

Involved in UAT testing support, issue resolution and Post-Production Support.

Lead and handle different modules simultaneously in Phase 2 and Phase 3

Prioritize and allocate work to other team members. Recording and Monitoring of Defects in JIRA

Responsible for weekly status updates showing the progress of testing effort and open issues to be resolved.

Training new members in the project.

Involved in deployment to Dev and QA environments once the new code is checked in.

Coordinate developers, Issue Management and Team Management.

Worked on the deployment and production support team for QA. Coordinated with developers to reproduce the bugs and helped to solve problem.

Involved in smoke testing of the production environments.

Environment: Java, UNIX, Oracle, SQL, SOAP UI, PUTTY, HP QC, JIRA, POS, Geneva Billing, Waterfall.

Trainee Consultant.

Convergys IMG—Hyd, India

Jan-2010 to Aug-2010.

Project: Cricket Wireless Solution.

Understanding the design, requirements of the application.

Took training on the application and test planning.

Participated in project presentations to understand the overall application.

Prepared test data to the team members.

Performed few Functionality and Regression.

Reporting the testing status to Test lead.

Environment: JAVA, UNIX, Waterfall, WMS, Geneva Billing system, Oracle 9i.

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