Talent Acquisition Management

Smriti Singh

Allen, TX

732-***-**** / ****************@*****.***

Results-driven Technical Recruiter with 8 years of experience sourcing, screening, and placing top talent in fast-paced technology sectors. Expertise in full-cycle recruiting, employer branding, and building strategic partnerships to meet hiring goals. Passionate about leveraging data-driven approaches to improve hiring processes and enhance candidate experience.

Key Skills

Full-Cycle Recruiting

Talent Sourcing (LinkedIn Recruiter, Boolean Searches)

Candidate Relationship Management (CRM)

Applicant Tracking Systems (ATS)

Technical Job Market Knowledge

Interview and Assessment Techniques

Employer Branding and Stakeholder Management

Data-Driven Recruitment Metrics

Diversity, Equity, and Inclusion (DEI)

KEY INITIATIVES

Spearheaded recruitment efforts for Citibank's Military Officer Leadership Program (MOLP), hiring 50+ veterans annually into leadership roles, increasing veteran applications by 30% through targeted sourcing strategies, enhancing the hire-to-offer ratio by 20% with streamlined processes. Hence, building a robust talent pipeline through partnerships with military organizations and championing veteran inclusion.

Diversity, Equity, and Inclusion Initiatives:

Led company-wide initiatives to enhance diversity recruitment strategies, resulting in a 60% increase in underrepresented hires within a financial year.

Collaborated with HR team to develop and deliver training programs on unconscious bias awareness for hiring managers, positively impacting inclusive hiring decisions.

Coordinated and participated in several events that promote diversity in the local talent pool.

Established a robust platform to support internal mobility. This tremendously helped with internal career advancement which ultimately reduced the attrition. Successfully deployed 47.5% of the internal applicants.

Created a pool for “Silver Medalist” candidates in the ATS which helped improve the TTF as well as the quality of Hire.

PROFESSIONAL EXPERIENCE

CITIBANK

Jan 2022 – Nov 2024

Talent Acquisition Lead

As a technical recruiter at Citibank, I have successfully identified and recruited top-tier AI/ML talent to support our innovative projects. I collaborated closely with hiring managers to understand specific skill requirements and market trends, enabling me to source candidates with expertise in machine learning algorithms, data analysis, and AI-driven solutions.

At Citi, I have extensively recruited for roles like Data Modeler, Data Scientist, Machine Learning Engineer, AI Research Scientist, Quantitative Analyst, Full Stack Engineer, Technology Program Management, DevOps Analyst/Engineer, Cyber Threat Hunter, and Cloud Engineers.

Collaborated with hiring managers to understand their talent needs and develop recruitment strategies to attract top candidates for technical roles.

Provided white glove advisory services to business leaders by acting as Subject Matter Expert on hiring process.

Partnered with the stakeholders to engage in creative talent identification strategies within Mobility, Referral and external pipelines accordingly. Promoted internal mobility channels.

Piloted social media marketing initiatives to engage with the right talent segment.

Align all strategies with overarching firmwide aspirational goals inclusive of Diversity initiatives.

60% diversity offer acceptance rate in FY22, aspiration target being 45%.

Achieved 208% of hiring target for FY22 (50 hired/24 target).

75% Rate of Conversion (from initial conversation through final offer acceptance 3:4)

Demonstrated phenomenal teamwork and partnership within the Talent Acquisition team and cross functional groups (Compensation, HR Business Partners, Immigration, Onboarding, and Offer Generation) to drive the recruiting process.

Infosys Global Consulting

Jan 2020 – Jan 2022

Talent Acquisition Lead

Recruited talent across ERP platforms (SAP and Oracle), Cloud Advisory, and BFSI (Banking and Financial Services Industry), filling roles from Consultant to Partner level across diverse industries like Retail, Telecom, Media, Banking & Financials, Healthcare and Life Sciences, Oil & Gas.

As an ERP Recruiter at Infosys, I led full-cycle recruitment for roles across the SAP and Oracle ecosystems, successfully hiring talent from Consultant to Partner level. I specialized in sourcing and placing professionals across various modules such as SAP FICO, SAP HCM, SAP MM/SD, Oracle EBS, and Oracle Cloud, aligning top-tier talent with complex enterprise needs. My focus on strategic sourcing, stakeholder collaboration, and candidate experience consistently delivered high-quality placements in fast-paced, global environments.

Actively recruited for nearshore centers in Mexico and Canada, managing global hiring processes, adhering to local compliance, and collaborating across multiple countries simultaneously.

Oversaw the complete employee life cycle, from Hire to Retire/Exit, including managing legal immigration processes for international candidates.

Executed projects involving email marketing campaigns, competitor organizational mapping, professional and alumni association research, social media outreach, cold calling, and community engagement activities.

Key Achievements

Increased candidate pipeline quality by 35% through innovative sourcing strategies.

Reduced time-to-fill for critical roles by 20%, ensuring alignment with global hiring goals.

Enhanced collaboration across global teams, streamlining recruitment processes in 5+ countries.

Worldlink US (for Samsung Electronics Americas)

Sep 2016 – Dec 2019

Technical Talent Executive

Partnered with hiring managers, delivery leads, and business stakeholders to design and implement recruitment strategies, ensuring timely fulfillment of business needs.

Successfully recruited for Samsung Electronics Americas (SEA) and Samsung Research Americas (SRA) across diverse roles, including Application Development, SDE, SDET, Product Manager, Data Analytics, Visual Designer, UI Developer, and UX Designer.

Thrived in a high-volume, fast-paced, and customer-centric environment by leveraging exceptional communication, organizational, and multitasking skills to meet tight deadlines and achieve hiring goals.

Fostered strong collaboration with cross-functional teams, including Talent Acquisition, Compensation, HR Business Partners, Immigration, Onboarding, and Offer Generation teams, to streamline the recruiting process.

Presented weekly demand vs. fulfillment dashboards to Talent Acquisition leadership and practice leads, providing data-driven insights to track hiring progress and align strategies.

Key Achievements:

Reduced time-to-fill for critical roles by 20% through innovative sourcing strategies and process improvements.

Enhanced talent pipeline quality by 30%, contributing to successful placement in high-demand technical and design roles.

Drove a 10% increase in candidate engagement through mentorship and the adoption of modern recruitment tools and techniques.

PROFESSIONAL DEVELOPMENT/ AFFILIATIONS

Masters in Computer Science - Symbiosis International University, India

AIRS Certified Technical Recruiter

Creating Diverse Slate and Retaining Diverse Talent, LinkedIn Learning 2023

Adding value through Diversity, LinkedIn Learning 2023

Working as well as personal references can be provided on request. Thank you.

Contact this candidate