Customer Service Care
Resume:
Dyshawn Deaundre Boykin
Orlando, FL Central FL Area
Email: *************@*****.***
*******.**********@*****.***
Dynamic and results-driven sales professional with six years of progressive experience in retail sales, customer care, and team management. Skilled at exceeding sales targets, delivering outstanding customer service, and fostering strong client relationships. Adept at solving customer issues while driving revenue growth.
Professional Experience
Sales Representative
Time Warner Cable New York, NY
2019 – 2021
• Delivered exceptional sales results by identifying customer needs and presenting tailored solutions.
• Exceeded monthly sales targets and contributed to revenue growth.
•Built rapport with clients to ensure long-term customer satisfaction and retention. Sales Specialist
Comcast Universal Chicago, IL
2021 – 2023
• Provided expert advice and guidance on Comcast products and services to meet customer needs.
• Consistently ranked among the top-performing sales specialists in the region.
•Utilized upselling and cross-selling techniques to enhance revenue streams. Customer Care Support
Charter Communications Orlando, FL
2023 – Present
• Delivered world-class customer service while resolving complex technical and billing issues.
•Acted as a trusted point of contact for customers, ensuring a positive brand experience.
• Collaborated with internal teams to improve service offerings and efficiency. Skills
• Strong Sales and Negotiation Skills
• Customer Service Excellence
•Relationship Building
• Problem-Solving and Conflict Resolution
• Time Management and Organization
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