Supply Chain Program Manager

Experienced Supply Chain Manager, facilitating complex supply chain solution projects across all verticals (telecommunication, industrial manufacturing, OEM, EMS) with results-oriented mindset Ability to work with clients to identify business requirements, analyze opportunities for improvement, and design tailored supply chain solution. Expert at orchestrating cross-function teams to deliver strategic projects of businesses by balancing trade-offs between business priorities and project specifications; recited complex data to identify trends and drive optimal actions.

I got specialized in advanced analytics interpreting supply chain & financial data —in adding dynamic, interacting supply chains in ever shifting prioritization lists and still delivering results. Technically proficient, through my years of coaching I have encouraged supply chain efficiency and profitability with ERP (SAP, Oracle, JDE, others) and contributed to augmenting customer satisfaction. Driven by leading high-performance teams and empowering innovation, I am determined to deliver actionable, data-driven solutions resulting in tangible business transformation and sustainable operational change. Supply Chain Planning & Design Tools

Demand Planning & S&OP Process Optimization

ERP Implementations & Production Planning

Strategic Sourcing & Supplier Management

Financial Planning & Analysis (P&L, Budgeting & Capex Management)

Discounted Cash Flow Models & Value Quantification Financial Reporting & Negotiation Skills

Startup Operations & Strategy Execution

Program Management & Product Lounges

Client Relationship & Customer Service Excellence

Supply Chain Design & Planning Software

Effective Communication & Team Leadership

Multicultural Leadership (NA, CALA, AMEA, APAC)

Operations Management & Lean Thinking

S&OP & QBR Process Execution

Advanced MS Excel/MS Access & Data Visualization Tools Programming & Optimization Software

Vallen Inc- Integrated Supply

Senior Business Program Manager – Supply Chain

A results-driven leader with expertise in driving strategic initiatives, optimizing supply chain operations models, and managing high-impact projects to improve efficiency, profitability, and customer satisfaction in a manufacturing environment. Accomplishments:

Led cross-functional teams (14 members) to successfully deliver 4 multimillion-dollar projects with 95% on-time service and 90% sales target achievement.

Achieved 100% cost savings ideas by Q3, exceeding the target by 35% for the year. Developed and implemented performance metrics and monitoring systems, improving program performance by 25% in just 5 months. Drove revenue growth for about $23 USD Million through value-selling strategies, expanding account penetration and managing medium- to-large accounts over 2024 and beginning of 2025. Boosted customer satisfaction by 20% through a customer-focused approach and service enhancements. Spearheaded a revitalization project that saved $150K in one site and an average of $30K per site across 4 other locations. Led the acquisition of a new customer account, overseeing all aspects from HR to systems, financial statements, inventory, and supply chain processes.

Reduced past-due invoices by 37% within 6 months by closely monitoring and taking proactive actions on A/R status with customers. Developed and utilized financial models and data visualization tools like, Excel and Power BI to analyze and optimize supply chain operations, resulting in a 28% improvement in efficiency and cost savings. Directed quarterly business reviews with customers, creating scorecards to provide key metrics as part of P&L ownership, PPV, and quoting negotiations using the financial Model as Balance Sheet. March 2024 - Present

SUPPLY CHAIN MANAGER/ PROGRAM MANAGER / BUSINESS OPERATIONS/ 361-***-**** · ********@*****.*** ·

https://www.linkedin.com/in/diana-romel-medellin

Bella Donna Dr, Corpus Christi, TX 78414

DIANA ROMEL

PROFESSIONAL EXPERIENCE

STRENGTHS AND EXPERTISE

Sanmina-SCI

Corning Optical Comunnications

Sr. Business Program Manager

Supply Chain Business Analyst/ SAP Power User

October 2019 - April 2022

August 2011- October 2019

I specialize in leading and executing high-impact projects that align client objectives with organizational goals. With a strong focus on cultivating strategic client relationships, driving cross-functional collaboration, and ensuring timely project delivery, I consistently deliver results that enhance operational efficiency and business growth. As a Supply Chain Analyst and SAP Power User, I drive process optimization and business planning by effectively leveraging MRP -SAP functionalities. I specialize in translating complex business needs into supply chain solutions that streamline operations, enhance efficiency, and support strategic business objectives. Accomplishments:

Owned pricing processes and revenue goals, ensuring alignment with business unit development and driving consistent growth. Coordinate RFQ for current customers and new ones. Reduced past-due accounts by $675K in three months, maintaining accounts under 5% past due throughout the year. Drove cost reduction and increased customer KPIs by collaborating with supply chain, NPI, shipping, and operations teams for monthly operations reviews (MOR).

Secured $18M in new business through the identification and execution of new opportunities and business models. Managed P&L, PPV, and quoting processes, ensuring competitive pricing and accuracy, achieving a 12% lower cost than top suppliers on RFQs.

Led the successful transfer of NPI to the plant, coordinating with corporate executives and ensuring resource alignment. Updated project proposals based on budget and ensured timely execution of projects by managing material and personnel resources. Achieved a 25% increase in on-time delivery (OTD), reaching 100% fulfillment. Enhanced customer satisfaction by 17 points, achieving a 95% satisfaction rate through effective program management. CommScope-Arris Tech

Senior Business Supply Chain Ops. Analyst / Demand Planning A strategic leader with expertise in optimizing supply chain operations and driving demand management strategies to enhance forecasting accuracy, streamline inventory, and deliver cost-effective solutions. Proven ability to lead cross-functional teams and manage large-scale projects to meet business goals.

Accomplishments:

Collection of Data-based market, customer, and competitor intelligence as well as analysis for deriving sales forecasts/demand planning and decision-making. Data analysis and reporting to identify key market trends and actionable insights using MS Excel (advanced - formulas, pivot tables, charts)

Demonstrated Demand Management leadership for EMS initiatives across Engineering, Sales, Procurement, Marketing, and Manufacturing teams to ensure competitive product launches, drive operational excellence Leveraged MS Excel and Power BI to model and forecast demand trends, aligning cross-functional department teams to ensure consistency. Led data-insighted decision making due to extensive examination of customer behaviors, trends, and predictions. Utilized advanced Excel functions to create visualizations of customer data to find opportunities to enhance supply planning and improve process efficiency. Coordinated communication between customers, business units, and departments while managing stakeholder expectations and aligning project direction to business needs. Extracted data queries and custom reporting functions from MS Access and Excel to regularly update stakeholders on project status and key metrics.

Owned and maintained cross-functional relationships across Pricing, PLM, Engineering, and Customer Service teams, to help negotiate agreements, ensure expectations are set, and improve customer satisfaction. Developed pricing models, monitored pricing trends, and visualized performance against benchmarks.

Led special project costing and customer KPIs, achieving cost reductions through collaboration and process enhancements. Excel was used to create a cost model, and Power BI to review the KPIs and cost-saving opportunities, with $350K savings in part modifications and inventory reduction.

Built discounted cash flow models, enabling critical business decisions Developed financial models and long-term profit analysis in Excel to better inform pricing strategies and optimize the supply chain. Coordinated over $300 million customer orders for LATAM, NAM, and EMEA regions ensuring delivery within TAT and customer satisfaction Utilized Excel to track and analyze orders, and presented Tableau customer performance data to senior leadership for ongoing improvement. Partnered with the operations team, providing guidance towards optimizing supply planning, transportation, inventory management and strategic sourcing processes. Used Excel for detailed inventory analysis, and Power BI to monitor and visualize inventory and transportation KPIs. April 2022 - Feb 2024

Tyco Electronic Power Systems -Production Supervisor 2006-2007 Walt Disney World- Customer Service Representative 2005-2006 Universidad Autonoma de Tamaulipas 1999-2004

IEST Anahuac 2022-2024

Systems and Tools Expertise:

ERP & SCM: SAP (including APO, IBP, EWM), Oracle, JDE, Kinaxis, NetSuite. CRM & SRM: Salesforce, SAP SRM.

Project Management: PMP, Agile, PJM, Smartsheet, MS Project. Data Analytics & Reporting: Tableau, Power BI, Minitab, Advanced Excel (Pivot, VLOOKUP, Macros) Procurement & Inventory: Ariba, HighJump.

Financial Systems: Oracle Financials, SAP FICO.

Collaboration Tools: Microsoft Teams, Zoom

Process Improvement: DMAIC, Six Sigma, Kaizen, RCA Bachelor of Industrial Engineering (Honours)

-Systems of Production and Administration

Master Business Administration

-Executive Business

ADDITIONAL RELEVANT EXPERIENCE

A dynamic and results focused Supply Chain Sr. Analyst with significant experience leading enterprise-wide supply chain solutions and SAP implementations in multiple industries, including telecommunications, industrial manufacturing, OEM and EMS environments. Successfully implemented the SAP system at the Austin and Phoenix plants—six months ahead of schedule. I have worked on SAP implementation as a SME(expert in PP,MM,CS,BW,CRM FICO modules) to validate data, train others and manage change. Worked with Supply Chain Management (SCM) teams to define production volumes based on business forecasts, inventory position, customer order, and capacity parameters, thereby optimizing operational efficiencies. Developed standardization of all planning and production processes in SAP for training of all staff for all shifts, and conducting global SAP programs to standardize and document processes across all locations Streamlined backlog management for planning processes led to 50% greater efficiency on Reynosa and USA campuses. (500 less entries).

Improved On-Time Delivery (OTD): Achieved OTD from 87% to 99.2% in key Tabletop area making up ~33% of total site revenue through optimization of planning and supply chain.

Cut Days of Supply (DOS) to only 12 days, pushing for effective inventory management and supply chain shortages reduction. Ability to interrogate large datasets with multiple tools for analysis and visualization, and also, a good working knowledge of the principles and functions of a supply chain.

Experienced in using optimization software packages to maximize efficiency and process. Delivered fast, service-minded support to end-users improving internal customer satisfaction by 40%. Proven achievements in creating repeatable processes and fostering growth through data- informed execution, supply chain optimization, and business transformation that yield measurable results for the bottom line. FOXCONN - FIH

Business Development Leader/ Program Manager

February 2007- August 2011

As a strategic leader, I focus on driving business growth by cultivating key partnerships, acquiring new customers, and managing cross-functional programs to ensure successful outcomes. Accomplishments:

Acquired 3 major global customers in just 6 months, contributing to significant business expansion. Generated $3M USD in revenue by securing 3 new OEM customers through targeted sales and marketing efforts. Standardized and streamlined business acquisition processes, enhancing efficiency and scalability for future growth. Led negotiations with suppliers and customers, securing favorable pricing, quotes, and delivery agreements. Achieved a 75% success rate on RFQ awards, consistently exceeding targets. EDUCATION

I.C.E.S.T Mexico 1997-1999

Technical Analyst Programmer

-Programming

Accomplishments:

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