Food Service Business Development

SALES / BUSINESS DEVELOPMENT / PROCUREMENT / ENTREPRENEUR / EXECUTIVE

FOOD SERVICE / RETAIL / PACKAGING EQUIPMENT / CONSTRUCTION / REAL ESTATE SKILLS AND HIGHLIGHTS

FUNCTIONAL HIGHLIGHTS

TECHNICAL SKILLS

PROFESSIONAL HIGHLIGHTS

GLEN NELSON, CPSA CMC

Mobile: 416-***-****

Email: ****@****.**

Strategic Change Catalyst Innovative

Team Leader Project Manager

• A strategic, customer focused and collaborative leader with extensive and diverse experience driving operational improvement and profitable revenue growth and thrives in ever-changing, challenging business environments. Extremely well networked within the Food Service Manufacturing, Restaurant Chain Operators, National/Regional Broad Line Food Service Distributors, and related industries.

• Brings a strategic approach, innovative business style and proactive problem-solving approach, high level of customer experience, strong understanding of managing business impact and minimizing risk that successfully drive change and achieves superior results.

• Empowers, builds, and mentors dynamic teams to achieve ambitious goals while cultivating trusted thorough relationships.

• Inspirational Leadership

• Results Driven

• Client Focused

• Excellent Communication

• Effective Decision Maker

• Effectively Networked

• Solid Judgement

• Thrives in Chaos

• Highly Analytical

• Highly Motivated

• Critical Thinker

• Effective Team Builder

• Technically Business Savvy

• Strong Subject Matter Expertise

• Change Management and Execution

• Data Integrity and Risk Management

• Strategic Negotiations

• Metrics Analysis, Financial Analysis, Forecasting

• Process Improvement and Operation Efficiency

• Complex Problem Solving and Resolution

• Actively Lead Pilot Projects / Launches

• Vendor and Account Management

Buildertrend Construction Project Management

MS Office: Word, Excel, PowerPoint, Outlook, SharePoint Industry Systems: CERES (Compass), Cognos (Canada Bread) Food Service Exclusive Alliance (FSEA) Nov 2009– Present President and CEO / Food Service Consultant

In this multi-faceted business ownership role, I have responsibility and accountability to successfully run all aspects of the business, including Business Development, Sales and Marketing, Product Brokering, Procurement, Project Management, Administration, Employee Development, Client Relation Management, and overall Operations Management.

• Effectively managed $85 million in food and non-food purchases and developed a Food Service Distribution Controlled Member Business Model resulted in 2 National and 4 Ontario Distribution Partners. o Strategically implemented low fee compliant based Group Purchasing Organizing (GPO) business model.

• Developed and Implemented Food Service Brokerage Segment while working with 2 Product Lines representing Ontario.

• A skilled Business Development Agent - Initial start-up with 3 clients that grew into a multi-client business in both Procurement and Sales Senior capacities.

o Handled $540 million in spend opportunity under new account development and accountable for approx. $100 M (with 5 clients) GPO.

• Retention: Maintained 90% of client base since business inception

• Procurement: Negotiated 16%+ in average savings on all completed client deals. Completed 63 new leveraged contracts and maintained just over $4 million dollars in combined customer savings.

• Sourced, negotiated and implemented Food Service procurement focused data management system which allowed clients to better manage Food Service Procurement Strategies (in accordance with Program Compliance, Pricing Accuracy, Product Substitutions and Contract Opportunities).

o System Sourcing: Negotiated national distribution platform, reviewed, and analyzed proprietary industry data management systems and provide recommendations that best align with all client’s requirements. o Introduced “cloud based” food service system to allow clients to access their own “virtual” data securely online. o Led the development of the Customized Client Portal / Data Management system within 8 months. o Increased revenue by $30k+ by negotiating Healthcare Distribution Agreement.

• Project Management: Spearhead new product development initiatives by direct resourcing through proper channels while ensuring stakeholder engagement.

o Developed clear project plans with identified objectives and deliverables. o Sustainability Project: Developed and secured 30% Green Belt Project funding grant for bi-local initiative. Provided discounts to clients (by promoting 30% of total product spend to qualify as local spend per bi-local guideline requirements). Client award of up to $120K grant.

o Ensured prompt, thorough, and impactful communications to successfully deliver projects by maintain key relationships between Operations, Manufacturing, Service Providers and Distribution.

• Project Management: Handled all Procurement, Contract Management, Sub-Contractor Management for a 12-home development construction project in Fonthill, ON.

• Developed a 3rd Party Distribution and Warehouse Association to handle day to day “non-skid” orders for Retail Grocery Clients

• Implemented strategic industry alliances: Formed business alliances with non-competing entities, shared business, and exclusivity opportunities to potential new clients (Power Procure / Restaurant Marketing Board)

• Newsletter: Created a monthly purchasing newsletter for stakeholders and clients provided noteworthy communications. COMPASS GROUP CANADA, Mississauga Dec 2003 – March 2009 Director of Procurement – Category Management

Responsible for delivering strategies including leveraging category/product volumes, minimizing the supply base, and purchasing compliance enforcement. Developed and motivated a team of professionals and provided leadership and regular guidance.

• Skills Development: Accountable to implement strategies including team in depth cost modeling training, allowing teams to become "cost experts" in their respective categories ultimately decreasing costs over 5 years to desired levels.

• Accountable to generate revenue by developing a skilled team of Category Management Professionals to focus on business growth.

• Budget Management: Development and management of departmental budget. o Maintained costs for 1800+ operating units as neutral. o Managed $480M in food and non-food purchases.

• Ambassadorship / Industry Expert: Represented the organization at various industry events. Seen as a recognized industry expert.

o Keynote Speaker 2008 CRFA CDC meetings which resulted in 1st proposed industry price reduction in over 10 years. o Elected Chairperson for the 2008 and 2009 CFDR Annual Golf Tournament. o Received the “HERO” Award for developing the Great Compass Race for Kids Help Phone

• Project Management: Spearheading several new product development initiatives by sourcing and leveraging proper channels to ensure stakeholder commitment deliverables.

o Created and delivered project objectives, aggressive timelines and within budget. o Set up Construction Design and Build program to control client build bids

• Business Development and Revenue Growth: A demonstrated track record of exceeding corporate objectives and securing new business.

o Increased revenue by $31million or +203% since July 2004 and provided multiple savings. o Company “Run-Rate” growth from 5% to 18% in 5 years.

• Relationship Management: Developed and maintained integral relationships between all relevant business sectors, key leaders and Associates.

• Communication: Delivered prompt, thorough and impactful information on projects initiatives, process streamlining, improvements and timely rollout. Created monthly purchasing newsletter, the “MOG BLOG”, to stakeholders.

• Strategy Delivery: successfully implemented best practices and kept abreast of industry trends and initiatives. o Implemented cost reduction strategy to supplier base, with an additional $1.5 million in reductions. o Introduced of “cost modeling”, which held off over $11 million in industry price increases in Fiscal 2008. o Development of key “Big Bang Calendar” strategy to drive project management tools to realize the revenue opportunities and prioritization needs.

o Developed and implemented “If it doesn’t make cents...don’t do it” campaign.

• Leadership / Mentorship: Motived, grew and developed a high producing and functioning team of 12 professionals to successfully deliver corporate objectives.

o Successfully promoted and supported internal staff to more senior positions. o Handled all performance issues in partnership with HR and amicable resolve. o Provided ongoing coaching and training to team and introduced new and effective initiatives regularly. o Provided external training opportunities for team members for grow and skill development. Other Positions Held

THE MEAT FACTORY LIMITED, Stoney Creek, ON Director of Sales – Food Service CANADA BREAD COMPANY, LIMITED, Toronto, ON National Account Manager – Food Service BACKERHAUS VEIT LTD., Woodbridge, ON Food Service Sales Manager – Canada MEMBERSHIPS / INITIATIVES

Food Purchasing Association of Canada (FPAC) Member Current Canadian Federation Dietetic Research (CFDR) Annual Golf Tournament, Chairperson 2009 Canadian Federation Dietetic Research (CFDR) Annual Golf Tournament, Chairperson 2008 Kids Help Phone Charity: Corporate Fund-Raising Activities (Guest Chef, Amazing Race Organizer) 2007/2008 o Delivered $180k in proceeds and surpassed a negative $100k gap in Corporate Charitable Commitment in Year 1 EDUCATION / PROFESSIONAL DEVELOPMENT

Coaching: A Strategic Tool for Effective Leadership Certificate, CMC, Toronto, ON 2005 Canadian Professional Sales Associate Designation, CPSA, Toronto, ON 2003 Sales Management Training and Development, Horne & Associates, Toronto, ON 2000 – 2002 Smart Serve Certificate 2025

Marketing and Economics courses, Carleton University, Ottawa, ON

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