Carol Walker
Senior Executive Assistant
*****.********@*****.***
Plano, TX
I am an experienced Executive Assistant with 25+ years of experience providing comprehensive executive support to C-level executives. I am adept at streamlining processes to increase efficiency and have a proven track record of delivering superior results. I thrive on working with cross functional teams leveraging my collaboration skills to provide effective outcomes.
SKILLS
• Executive Support and Liaison • Prioritization Pro
• Manage Complex Executive Calendars • Travel & Expense Management
• Confidentiality and Discretion • Managing Staff
• Budget Management • Effective Communicator
• Company Event Coordinator • Proactive & Self directed
• Project Management • Tech Savvy
EXPERIENCE
SENIOR EXECUTIVE ASSISTANT – Chief Revenue Officer- Region Head Blackhawk Network
Coppell, TX
October 2014 - Present
• Worked across business verticals to accomplish key initiatives aligning to company objectives.
• Managed and organized confidential information to maintain privacy.
• Managed complex schedules of multiple stakeholders in high-pressure environments.
• Assisted in organizing events such as conferences, workshops, and offsite meetings hosted by the company.
• Developed and maintained effective relationships with key senior executives and other stakeholders.
• Prepared travel arrangements and coordinated logistics for executives traveling domestically and internationally.
• Managed $3.9M buildout of Texas facility.
• Exhibited strong organizational skills to manage multiple projects simultaneously.
• Managed daily operations of a large facility, ensuring compliance with safety regulations and customer service standards.
• Managed office staff by recruiting, preparing orientations and training employees.
• Coordinated with vendors to purchase supplies, equipment and services needed for the facility.
• Responsible for achieving areas where cost savings could be achieved without compromising the quality of service provided.
• Coordinated construction projects within the premises to ensure they were completed on time and within budget.
• Negotiated contracts with third party vendors to provide janitorial services as well as landscaping services.
• Created budgets for operational expenses, capital expenditures and personnel costs.
• Spearheaded all aspects of building maintenance, including repairs, renovations, and upgrades.
• Spearheaded leasing of facility space.
SENIOR EXECUTIVE ASSISTANT – SVP TREASURY
Blackhawk Network
Coppell, TX
January 2020 - Present
• Assisted with management of Global Lease Portfolio of over 22 sites.
• Responsiblefor process improvement that could streamline operations and reduce costs.
• Assisted with management of decommission of 5 facilities.
(Blackhawk Network acquired Parago October 2014)
SENIOR EXECUTIVE ASSISTANT - CEO
Parago
Lewisville, TX
August 1999 - October 2014
• Worked across business verticals to accomplish key initiatives aligning to company objectives.
• Coordinated travel arrangements for the CEO including flights, accommodations, ground transportation, and itineraries.
• Handled confidential information with discretion and sensitivity towards its nature.
• Provided administrative support to the CEO in all aspects of daily operations.
• Responded to emails on behalf of the CEO when necessary.
• Managed $1M travel budget.
• Managed $2.54M buildout of Company Headquarters
• Assisted in preparing reports, memos, letters, financial statements, presentations, spreadsheets.
• Demonstrated ability to work independently while managing multiple projects simultaneously.
• Developed and maintained effective relationships with senior executives, board members, and other stakeholders.
• Assisted in organizing events such as conferences or workshops hosted by the company.
• Compiled confidential documents for board meetings and executive briefings.
• Managed a team of Exec Assistants, receptionist, and mailroom personnel.
• Implemented strategies to improve operational efficiency within the office environment. EDUCATION
BUSINESS ADMINISTRATION
University of Texas at El Paso, TX, US
REFERENCES
References available upon request
CERTIFICATIONS
• Stagen Integral Leadership Program
COMMUNITY SERVICE
Led and coordinated company charitable committee supporting The Scottish Rite Hospital Charity. The committee was responsible for raising over $100k in contributions for TSRHC.