Data Entry Billing Specialist

Amy Thies

Billing Specialist

********@***.*** • 208-***-****

LinkedIn • Emmett, Idaho

Detail-oriented and analytical professional with extensive experience in billing operations, financial reconciliation, and process optimization. Proficient in integrating logistics and billing systems to enhance workflow efficiency and minimize errors. Skilled in preparing accurate invoices, processing payments, and managing deposits in high-volume environments. Adept at identifying and resolving account discrepancies through comprehensive reconciliation techniques. Efficient in documenting administrative procedures aligned with leadership directives and regulatory standards. Collaborative in coordinating across departments to ensure seamless service delivery and timely issue resolution. Resourceful in streamlining data entry practices and updating system processes to improve accuracy and reduce turnaround time. Clear and courteous in all forms of client communication, maintaining strong relationships and ensuring consistent service satisfaction.

Areas of Expertise

Billing Operations

Internal Controls

Accounts Receivable

Data Entry Accuracy

Account Discrepancy Resolution

Strategic Planning & Execution

Customer Account Management

Financial Reconciliation

Financial Reporting

Administrative Procedures

Team Leadership & Training

Cross-Functional Collaboration

Invoice Processing

Payment Application

Compliance Auditing

Workflow Optimization

General Ledger Support

Stakeholder Engagement

Professional Experience

Republic Services – Boise, Idaho 2005 – Present

Billing and Data Entry Supervisor

Integrate logistics systems to streamline operations, manage work orders, and apply pricing updates. Handle financial activities, including invoice preparation, payment processing, and deposit coordination. Reconcile accounts and resolve any discrepancies. Review documents for accuracy and compliance. Coordinate with internal teams and customers to maintain smooth operations and address issues. Improve billing processes to boost efficiency, reduce errors, and ensure timely payments. Interpret management directives to define and document administrative procedures. Create professional documents, spreadsheets, and presentations using Excel and Word. Communicate with clients through phone, email, and in-person to provide information and direct inquiries.

Key Contributions:

●Strengthened documentation standards through consistent accuracy checks.

●Resolved account variances through diligent reconciliation and issue tracing.

●Matched duties with individual capabilities to improve task efficiency and accuracy.

●Maintained smooth and courteous client communications across all service platforms.

●Streamlined logistics handling by aligning operational workflows with system updates.

●Enhanced billing practices by updating system processes and improving data entry methods.

●Addressed operational issues effectively by coordinating across teams and resolving bottlenecks.

●Formalized administrative procedures by documenting processes in line with leadership expectations.

Education

Accounting Coursework only Boise State University – Boise, ID

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