Business Development Sales Representative
Resume:
JAMES N. SUTTON Lambertville, NJ
***********@*****.***
www.linkedin.com/in/jim-sutton-3051692
SENIOR SALES REPRESENTATIVE – BUSINESS DEVELOPMENT Career: 6 Times #1 Corporate-wide Annual Individual Contributor Helped 5 Employers Reach IPO, or an Equity Exit Event (Successful in Start-Ups and/or Large Corporations) Trusted Advisor Winning DNA Solutions Sales Business Case Focused Direct Sales & Channel NCAA Division 1 Athlete Technical Finesse Generate Buying Decisions at C-Level High Energy Large Personal Network Fascinated by New Technology INDUSTRY EXPERIENCE: Managed Detection & Response (MDR) Cloud Artificial Intelligence (AI) Blockchain Distributed Web Application Delivery Enterprise Application Integration (EAI) Security Information & Event Management (SIEM) Database Query Optimization Enterprise Networking API Security Customer Experience (CX) Contact Center as a Service (CCaaS) Microservices CPQ CRM ERP CLM Asymmetric Encryption PKI Secrets BUSINESS PARTNER EXPERIENCE: SFDC AWS Amazon Connect Conga Google GCP Microsoft Azure IBM HP Deloitte Ernst & Young Accenture Verizon AT&T DocuSign Check Point Palo Alto Networks Zscaler Sales Experience:
CommerceCX Player/Coach - VP of Sales & Marketing 2024-Current Cary, NC - $10M Enterprise CX & AI Software organization specializing in CRM, ERP, CPQ, and CLM integrations via consulting, staffing, and professional services implementations, focused on gaps in the Quote-to-Cash goals of Fortune 500 organizations. Deloitte, Accenture, and Bain Consulting recommend CCX. CommerceCX is noted in the Gartner Magic Quadrant to optimize CPQ
& Quote to Cash platforms. Heavily involved in SFDC, Icertis, HubSpot, and Conga Cross-Enterprise Digital Transformations. Secure Signature Capture is a CCX differentiator that ensures PCI Data Security Standard, GDPR, and HIPAA Compliance.
• Primary Role Sales & Revenue Closer – Player/Coach – Team of 10 (BizDev & Social Media Marketing)
• Closed $1M Deals at Sandoz Pharmaceuticals and Philips Healthcare within the first 6 months.
• Accelerated Growth In $40K to $60K Transactional Land & Expand Space (Moody’s, Paraco Gas,
• Promoted from VP of Sales (no reports) to VP of Sales & Marketing (10 reports) within 5 months.
• Reinvented CommerceCX’s Consultative Engagement Selling Strategy Avaya Client Director – Global/Major Accounts 2011-2023 Morristown, NJ - $3B Customer Experience (CX) software leader with an AI portfolio delivering mission-critical contact center software solutions via Consultative Selling for VMWare-based on-premises, Microservices Cloud, or Hybrid platforms. Various Security Solutions, including PKI Encryption – Secrets, Key, and Certificate Management, are inherent within the Avaya stack to protect organizations from financial fraud. API Security and various protective, detective, and corrective software (like MDR) were instrumental in moving Fortune 1000 customers to SaaS Models. Implemented hundreds of Virtual Agents (Agentic AI).
• Fast-tracked sales of greenfield accounts – GE from $0 to $15M/Year Disney from $0 to $5M/Year
• Exceeded Quota 11 of 13 Years (2011 through 2023) – Client Director of the Year in 2015 (Globally) & 2019 (in USA).
• Doubled Sales of North American Professional Services in 2022 (Earning CEO Recognition)
• Specialize in Reviving Failing Accounts: Completely Rebuilt Revenue Streams at Citi, GE, Disney, Synchrony, & BofA
• Closed Net New Private Cloud Contracts at - GE ($12M) Synchrony Financial ($18M) Bank of America ($21.5M) 2021-2023 Executive Director – North America Alliances & Professional Services ($120M Annual Quota) Player/Coach
Staff of 59 Salespeople, but Individually Closed most of the Deals Over $ 500 K. JAMES N. SUTTON Lambertville, NJ
***********@*****.***
www.linkedin.com/in/jim-sutton-3051692
Sutton Page 2 of 2 – Avaya Continued
2019-2021 Senior Practice Director – Digital Strategy Media & Entertainment Vertical ($65M Quota)
Led net/new opportunities – Primary Presenter & Closer (52 new logos)
Spearheaded a Team of 12 Salespeople to 183% of Quota by attacking AI Strategies 2012-2019 Global Client Director (GE Synchrony Financial Disney BofA Citigroup)
Top Individual Contributor Worldwide in 2015 & within the USA in 2019 (Averaged $7M Quota)
Initiated net/new greenfield $0 Revenue Accounts at Disney into $5M/Year & GE (15M/Year) 2011-2012 Global Account Manager (Citigroup) – Quickly moved to account lead ($35.3M in first-year growth)
Grew Citigroup from $9.9M/Year in 2010 to $45.2M/Year in 2012. VMWare Player/Coach - VP, Global & Strategic Accounts 2010-2011 Sunnyvale, CA – Successful Acquisition after 18 months – PacketMotion, a $25M organization acquired by VMWare – Turnkey role included channel, hiring support staff (SEs, Inside Sales, RSMs, and AMs) – P&L.
• Top Individual Contributor with Separate Team and IC Quotas
• 121% of Team Quota in both years - big wins at Merck Citigroup Deutsche Bank Sumitomo
• 12 Net New Logos as an Individual Contributor & 30+ New Customer Deals as VP/Manager (Player/Coach) ArcSight/HP Regional Sales Manager 2008-2010
Cupertino, CA – $150M (successful acquisition by HP) – ArcSight provided Security Information & Event Management software for intelligent identification & prioritization of security attacks and SOX/PCI compliance.
• 124% and 131% of Annual Quota – Also Surpassed Quota Every Quarter ($3M Annual Quota)
• Closed three net/new $2M+ Contracts - T. Rowe Price Accenture (internal use) Deloitte (internal use) F5 Networks Client Director 2001-2008
Seattle, WA – Multi-Cloud Security Distributed Web Application Firewalls Web App Delivery Software and Networking Hardware API Protection Fraud and Abuse Protection Zero Trust Security Multi-Cloud Security Threat Protection Business Protection
• #1 Ranked Worldwide Sales Producer 2004, 2005, 2006 (above or nearly 150% of plan annually)
• Zero to multi-million-dollar accounts – GE BofA Time Warner Morgan Stanley UBS Citigroup Dell
• Secured F5 Networks’ first OEM Contract at GE Healthcare, embedding F5 solutions within GE Healthcare modalities. Education:
University of Massachusetts Master of Business Administration Amherst, MA Isenberg School of Business Finance Marketing University of New Hampshire Bachelor of Science Administration Durham, NH Whittemore School of Business Accounting University of Pennsylvania Graduate Certificate Philadelphia, PA The Wharton School of Business Viral Marketing University of Pennsylvania Graduate Certificate Philadelphia, PA The Wharton School of Business Artificial Intelligence Impact
Contact this candidate