Account Executive Social Media
Resume:
Employment history
Account Executive Nov **** - Dec 2022
Microsoft at Fargo, ND
Sales Development Specialist Feb 2013 - Oct 2015
Expert Global Solutions at Fargo, North Dakota
Customer Service Manager Jun 2011 - Dec 2012
Lighting Supply Company at Ferndale, Michigan
Chad Vittitow
Account Executive
Account Executive with extensive experience in exceeding financial targets through strategic customer partnerships and innovative sales techniques. Demonstrates exceptional leadership and communication skills, leveraging CRM systems and social media to optimize sales processes and drive conversions. Committed to fostering strong client relationships and delivering tailored solutions, with a proven track record of rebuilding dormant customer connections and achieving significant revenue growth.
320 Manitou Avenue, Manitou Springs, United
States, 80829
************@*******.***
Drove $30M year-over-year revenue in territory, consistently exceeding sales quotas and earning Microsoft Gold Club membership through strategic customer partnerships.
Leveraged CRM and social media to build robust sales pipelines, track leads, and engage customers, resulting in optimized sales processes and increased conversions.
Conducted in-depth needs analyses using Solution Assessment tools, uncovering essential customer requirements and identifying security vulnerabilities for targeted solutions.
Delivered compelling presentations and demonstrations, showcasing product value and driving adoption of Microsoft technologies across diverse enterprise accounts.
Led CRM demos, outperforming 15 peers, and drove Office 365 trial conversions through targeted presentations and clear goal-setting. Pioneered industry-specific Microsoft solutions, aligning customer needs with tailored strategies for optimal goal achievement. Fostered client relationships by translating complex tech solutions into actionable plans, ensuring seamless adoption of Microsoft stack. Analyzed mid-market leads, devising targeted approaches that resulted in successful closures and increased customer satisfaction. Implemented strategic KPIs to enhance sales skills, maximizing employee potential and client satisfaction in the lighting distribution industry. Analyzed and optimized training processes, identifying key areas for improvement to accelerate employee certification and boost operational efficiency.
Fostered a culture of continuous learning, guiding new hires through NAILD certification while promoting teamwork and knowledge sharing. Streamlined customer service processes, reducing response times and enhancing client satisfaction in the lighting distribution sector. Truck Commander/Team Leader Jun 2007 - Jun 2010
Minnesota Army National Guard at Ortonville, Minnesota Section Leader Oct 1999 - Oct 2003
United States Army at Schofiled Barracks, Hawaii
Education
Associates in Business Administration Dec 2005
Macomb Community College at Warren, Michigan
Skills
Account relations Strategy implementation
Sales presentation Contract negotiation
Account servicing Premises patrol
Conflict de-escalation Call center
Problem-solving Customer service
CRM Leadership
Communication Training
Security
Selected to train on mission essential technology because of technical expertise and performed duties as a trainer and subject matter expert within the organization. Ensured all individuals were knowledgeable and capable increasing productivity and safety. Managed complex digital satellite systems, enhancing team communication and operational efficiency. Conducted thorough route analyses to mitigate potential threats.
Coordinated with diverse teams to execute high-risk missions, fostering a culture of trust and mutual support. Facilitated seamless information flow across units.
Implemented advanced tactics for convoy protection, significantly reducing security incidents. Pioneered new approaches to digital system integration in combat scenarios.
Excelled as Unit Armorer, implementing rigorous protocols that resulted in a 99% near-perfect arms room security ratings across the Division. Developed and implemented enhanced training programs, significantly improving unit performance and cohesion in high-pressure scenarios. Fostered strong team dynamics, mentoring personnel and coordinating seamlessly with other units to achieve mission objectives. Implemented rigorous security protocols, resulting in near-perfect arms room ratings.
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