Linda Chapa
Receptionist/Office Asst
Houston, TX 77041
*****.*******.**@*****.*** / ***********@*****.***
A highly self-motivated, punctual, and bilingual individual who goes above and beyond her call of duty. An innate individual with well over 20 years of customer service, phone etiquette, communication skills, and office administration. I strongly believe that with my experience and my knowledge that I am the person you are seeking to fulfill the position. Authorized to work in the US for any employer.
Work Experience
Xpress Global
Operations Clerk January 2022 to October 2024
• Answer calls in a timely manner / Direct calls
• File/Data entry
• Route deliveries
• Close manifests
• Notify customer of product arrival
• Schedule pick ups
• Scan/Copy/Email
• Create online orders
• Tag product with BOL’s
• Daily interaction with customers
Receptionist
Interface EAP January 2019 to June 2021
• Answer calls in a timely manner
• Call center
• Forward calls to the proper individual/queue
• Order supplies
• Problem Solve
• File/Data entry
• Multiple lines
• Customer Service
• Phone etiquette
• Multitask
• Assist Billing (data entry)
• Client services/Health services
Receptionist
Warehouse Rack August 2017 to July 2018
• Answer calls in a timely manner
• Sales
• Order supplies
• Mail merge
• File/Data entry
• Accounts payable/receivable asst
• Customer Service
• Phone etiquette
• Multiple lines and multitask
Office Admin/Asst
Aaron's Inc July 2002 to July 2016
• Shipping/Receiving
• Data entry/Filing
• Customer Service
• Ship product
• Expedite orders for 125 stores plus
• Vendor contact
• Damage control
• Inventory
• Com data fuel reports/expenses
• Fuel logs for drivers
• Sales
• Multitask/Multi lines
• Phone etiquette
Education
Diploma in Medical Sanford Brown College January 2013 to May 2014
Agua Dulce High School 1986
Skills
• Professionalism (10+ years)
• Qualified (5 years)
• Dedicated/Dependable (10+ years)
• Punctual/Reliable (10+ years)
• Experienced (5 years)
• Data Entry (10+ years)
• Problem Solving (10+ years)
• Multitask/Multi lines (10+ years)
• Bilingual (10+ years)
• Self-Motivator (10+ years)
• Hardworking (10+ years)
• Honest (10+ years)
• Team Player (10+ years)
• Front Desk (10+ years)
• Office Management (8 years)
• Phone Etiquette (10+ years)
• Medical Billing (2 years)
• Medical Coding
• Microsoft Outlook (10+ years)
• Medical Records (2 years) Languages
• Spanish - Expert