Front Desk Customer Service
Resume:
SARAH KANEBI
Updated resume
Aurora, CO *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeping
PRESBYTERIAN HOME AND SERVICES-Denver, CO
November 2024 to Present
Dusting,vacuum cleaning, mopping floor,cleaning of rest room
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules
• Responded promptly to guest requests for additional amenities or services in a courteous manner
• Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution
• Followed established safety procedures when handling cleaning chemicals and equipment
• Assisted in training new housekeeping staff members on proper cleaning techniques and hotel policies
• Managed inventory of cleaning supplies and submitted purchase orders as needed to maintain adequate stock levels
• Achieved an average cleanliness rating of 99% from guest feedback surveys over the past year Shop Attendant
Against The Grain Gourmet-Brattleboro, VT
March 2023 to Present
I was responsible for preparing the bread,pizza, cookies baking and other shop duties.
• Provided exceptional customer service to pro shop customers, ensuring a positive and memorable experience
• Assisted customers in selecting the right golf equipment, apparel, and accessories based on their needs and preferences
• Maintained inventory levels by monitoring stock levels, conducting regular audits, and placing orders as needed
• Answered customer inquiries regarding products, pricing, promotions, and services with extensive knowledge of available merchandise
• Organized displays and ensured that merchandise was properly stocked and presented in an appealing manner
• Performed routine maintenance tasks such as cleaning display cases, dusting shelves, and organizing storage areas
• Developed strong relationships with vendors to negotiate favorable pricing terms for bulk purchases of golf equipment
• Implemented a customer loyalty program to increase repeat business and enhance overall customer satisfaction
• Conducted product research to stay up-to-date on industry trends in order to provide informed recommendations to customers
• Resolved customer complaints or issues promptly by listening attentively and offering appropriate solutions
• Contributed ideas for visual merchandising displays that effectively showcased new arrivals or featured products
• Maintained a clean work environment by regularly sanitizing surfaces, restocking supplies, and disposing of waste properly
• Provided accurate and timely reports on sales performance, inventory levels, and customer feedback to management
• Maintained a professional appearance and demeanor at all times while representing the pro shop brand Volunteer Work for caregiving
My Friend's house-Columbus, OH
January 2022 to December 2022
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
• Provided companionship and emotional support to alleviate feelings of loneliness or isolation Babbysitter
Family-Tema
March 2015 to February 2016
Baby sitting and home caregiver
Home Care Provider
PerfectHands Clinic and Home Services-Tema
January 2012 to December 2015
i was responsible for taking care of the aged in the home. Education
Diploma in Caregiving
Alison Education - Remote
January 2024 to February 2024
High school diploma
Tema Senior High School - Tema
September 2005 to November 2008
Skills
• Senior Care
• Home Care
• order selector
• Order picker
• Caregiving (1 year)
Languages
• English - Expert
• Spanish - Intermediate
• twi - Fluent
Certifications and Licenses
First Aid Certification
Contact this candidate