Ariel Kishanov
Denver, CO 630-***-**** *************@*****.***
Professional Summary
Reliable and detail-oriented professional with a solid background in administrative support, billing, and customer service. Known for being organized, efficient, and great at keeping things on track in fast-paced environments. I’m comfortable working independently and enjoy helping teams and executives stay focused by handling the behind-the-scenes tasks. Looking for a remote or hybrid Executive Assistant role where I can bring strong organization and follow- through to the table.
Skills
Executive & Administrative Support Invoicing & Billing Microsoft 365 QuickBooks Zendesk
Internal & External Communication Report Creation Customer & Merchant Support Remote Work Experience Time & Task Management
Experience
Billing & Administrative Specialist
2Accept – Remote 2024 – Present
- Handle invoicing and billing for merchant orders, making sure everything goes out correctly and on time
- Work across departments to fix billing issues and ensure payments go through smoothly
- Train merchants on how to use the company’s online portal and manage payments
- Create reports and respond to both customer and internal questions
- Use tools like Microsoft 365, QuickBooks, Zendesk, and various banking portals Shift Lead / Administrative Assistant
True Food Kitchen – Pasadena, CA & Denver, CO 2020 – 2023
- Managed front-of-house operations, including staff scheduling and shift coordination
- Handled administrative tasks such as scheduling, inventory tracking, and vendor communications
- Supported management with onboarding, staff documentation, and operational planning
- Resolved customer issues and ensured a smooth, positive dining experience
- Trained and supervised team members in a fast-paced, service-driven environment Executive Assistant
Dan Anderson, LTD – Oak Brook, IL 2016 – 2020
- Supported leadership with calendar management, document prep, and general organization
- Handled internal communications and day-to-day admin tasks
- Helped keep things running smoothly behind the scenes
- Took initiative to streamline filing and scheduling systems, improving office efficiency and saving time for senior staff
Education & Certifications
High School Diploma
Glenbard East High School – 2011
Digital Marketing Certificate
Coursera – Completed 2024