Food Safety Team Leader
Resume:
Wisam S. Dawood B.Sc. C.Chem.
*************@*****.***
Mississauga, ON. Canada linkedin.com/in/wisamdawood 1
EDUCATION
• Certified Chartered Chemist, with Chartered Chemist (C. Chem.) designation from the Association of the Chemical Profession of Ontario (ACPO)
• ICAS Assessment of my B.Sc.– International Credential Assessment Service of Canada
• B.SC. of Chemistry (Industrial Chemistry) from Al-Mustansiriyah University of Baghdad, Iraq
• GMP certificate by GQS Global Inc. Ontario, Canada
• Food HACCP Plan Development certificate by SAI Global
(HACCP is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product)
• SQF (Safe Quality Food) certificate of food safety by GQS Global Inc. Ontario, Canada
• SQF audit practitioner with an average result of 97% for the years of 2018, 2019, 2020 and 2021
(The Safe Quality Food (SQF) Certification is a rigorous food safety and quality program recognized by the Global Food Safety Initiative (GFSI). The SQF food safety and quality codes are designed to meet consumer, industry, and regulatory requirements for all sectors of the food supply chain)
• NSF audit practitioner with a result of 97% for the year of 2020
(NSF internationally protects and improves global human health. Manufacturers, regulators and consumers look to NSF to facilitate the development of public health standards and provide certifications that help protect food, water, consumer products and the environment)
• SMETA audit practitioner with a result of 99% and 100% for the years of 2019 and 2021 respectively
(SMETA audits use the ETI Base Code, founded on the conventions of the International Labor Organization, as well as relevant local laws. SMETA audits can be conducted against Labor Standards, Health & Safety, Business Ethics and Environment)
• ISO 9001:2015 audit practitioner with a result of 99% and100% for the years of 2022 and 2023 respectively.
• OIT License from the Ministry of the Environment (MOE) of Ontario for wastewater treatment
(Ontario/Canada Regulation 128/04 and 129/04)
• OIT License from the Ministry of the Environment (MOE) of Ontario for wastewater collection
(Ontario/Canada Regulation 128/04 and 129/04)
• OIT Certificate from the Ministry of the Environment (MOE) of Ontario for drinking-water treatment (water treatment subsystem) (Ontario/Canada Regulation 128/04 and 129/04)
• OIT Certificate from the Ministry of the Environment (MOE) of Ontario for drinking-water (water distribution/distribution and supply system) (Ontario/Canada Regulation 128/04 and 129/04)
• Legally authorized to work in Canada (Canadian citizen) Willing to Relocate References Available upon Request PROFILE
• Over 15 years of thorough experience in the Research and Development (R&D), Quality Assurance and Quality Control of: Food, Pharmaceutical and Chemical Industry
• Practical knowledge of the Food Safety System Certification (FSSC), Global Food Safety Initiative (GFSI), and ISO 22000 standards, protocols, APQP and PPAPs
• Highly experienced in scale-up processes through bridging the gap between the chemical research
(prototype/pilot plant) and the project of production Wisam S. Dawood B.Sc. C.Chem.
*************@*****.***
Mississauga, ON. Canada linkedin.com/in/wisamdawood 2
• Provided detailed consultation services, ROI calculations, technical, financial (CapEx) and recommendation reports
• In-depth knowledge of operation and calibration of laboratory equipment including UV/VS, HPLC, GC, GC- MS, FTIR and wet chemistry equipment with complete knowledge of WHMIS, OH&S and GLPs standards
• Experienced in equipment operation and design of columns (absorption columns, distillation columns and stripping columns), Reactors (Rotary Kiln and Autoclave), powder technology (mixers, dryers, and pelletizers), heat exchanger, boilers and high-pressure storage tanks (up to 30 bar) etc.
• Hands-on experience in the execution of production protocols, GMPs-FDA part 11, HACCP, Quality ISO- 9001, environment 14001 procedures, ISO/IEC 17025 standard and ISO 13485 (medical device license)
• Hired, improved, and attentively trained quality teams on corrective and preventive action (CAPA) plans by conducting containment activities, root cause analysis, interim corrective action, permanent corrective action, effectiveness measurement, and finally, sustainability PCA CAREER HISTORY
2022 – 2024 Pioneer Balloon Canada (Global) Natural Rubber Industry Hamilton ON, Canada
[Quality and Process Development Manager]
Conducted the development, implementation, quality audit, maintenance, and review of the ISO 9001:2015 system including production process development, which was conducted by implementing a validation protocol
(DQ, IQ, OQ, PQ) that evaluated new or revised projects through analytical procedures, specificity, accuracy, repeatability, production process development by implementing
• Managed the application of new processes into manufacturing in order to include protocol development, validation, stability testing and investigations to find the source of scale-up issues
• Collaborated closely with sales and customer service to incorporate demand forecasts into production plans, minimizing backorders and improving customer satisfaction
• Modified - engineered the dispersion formula to match a specific color on yellowed latex (used at Hamilton) by analyzing the original color with white latex (used at Dallas) using a Spectrophotometer device to determine the wavelength data, and then adopting the formula to compensate for the color shift of the substrate which directed by validation protocol steps (DQ, IQ, OQ, PQ) to elimination of color deviation in the product between the two locations
• Conducted capacity planning analysis to identify potential bottlenecks and provided solutions for them, increasing overall production output by 5%
• Developed inspection programs to ensure that raw materials and finished goods meet customer and organizational specifications and conducted root cause analysis to resolve product and process defects efficiently and effectively
• Used Lean Six Sigma methodologies to conduct root-cause analysis and implement solutions to prevent product and process defects
• Continuously improved quality management execution and remained knowledgeable about equipment maintenance and utilization in the execution of manufacturing activities
• Implemented and continuously improved inspection and testing methods for raw materials, in-process product and finished goods
• Performed, monitored the Key Performance Indicators (KPIs) trends and reported quarterly for KPIs to the senior departments and conducted review-meetings to discuss progress against the KPIs and the quality issues
• Engaged with R&D and product management to support the development and optimization of new and existing products to ensure high quality and efficient internal production
• Managed evaluations of existing and prototype products against known regulatory, industry, customer, and company standards.
Wisam S. Dawood B.Sc. C.Chem.
*************@*****.***
Mississauga, ON. Canada linkedin.com/in/wisamdawood 3
• Analyzed quality trends to identify opportunities for improvement, need for corrective action, and to anticipate potential delays or defects
• Led and mentored cross-functional teams on Lean Six Sigma methods, modified and validated a chemical formula, equipment design and process (PFD, P&ID, TDS and process layout) to improve a chrome balloons’ project that was expected to stop due to high rates of scrap in it, making it the company's top project after scrap rates fell down from 50% to 5%, and later to 3%, where 5% become the highest. And as a result, production increased from 50% to 97%
2017– 2021 Fourmark Manufacturing Inc. Plastic Industry for Food Packaging Oakville, ON, Canada
[QA/QC & Production development Manager]
Overseeing the quality audit, implementation, development, maintenance, and review of the SQF/ISO 13485 System including food safety fundamentals as outlined in Good Manufacturing Practices (GMP) and Food Safety Plane (HACCP) of the SQF/ISO 13485 Standards and FDA 21CFR111
• Achieved on average an excellent degree (average of 97%) SQF audit result for all years of employment in the company. And 97% for NSF audit in 2020 according to business client requirement. And 99% SMETA audit in 2019, Cooperated with the consultant to implement ISO 13485 for medical device license
• Chaired the Joint Health and Safety Committee and participated in monthly inspections
• Supervised Integration of the current quality assurance and food safety processes into one integrated process. This includes HACCP system, CCP verification, regulatory audits (internal and external), SQF, standard operating procedures (SOP’s), incoming ingredient inspections, product scoring, food safety audits, field complaints and standardized work instructions
• Maintained the QMS to include the following, Quality Policy, Quality Objectives, Quality Manual, Documents/ Records necessary to ensure the effective planning, operation and control of processes, scope of the QMS, description of the interaction between the processes of the QMS
• Worked closely with the business clients (Nestle Inc., Mother Parkers Tea & Coffee Inc. Kraft Heinz Inc. and others) in creating product specifications including packing and training quality technicians
• Analyzed the facility tap water which was in direct contact with employees and monitored the tests for microorganisms (Yeast & Mold Count and E. Coli) to verify the internal connections of tap water as one of the environmental tests
• Achieved 99% in SMETA audits, which consists of four pillars; mandatory (Labor Standards and Health & Safety) and additional (Business Ethics and Environment)
• Analyzed the customer complaint data for the trends’ log to drive the product and manufacturing improvements and reviewed the reports at the management meetings
• Strove for continuous improvement by finding the root causes of quality issues and solving them, and aided in implementation of corrective actions and preventive actions
• Established and implemented the training program for each department to ensure they have the required abilities to carry out their functions with regards to products, legality, and safety
• Monitored the processes by carrying out audits in accordance with Internal Audits. The QMS processes are measured and analyzed in accordance with management review
• Collaborated with the organization’s purchasing manager to ensure the raw materials received from external suppliers meet food quality requirements with the organization’s annual suppliers' assessment
• Implemented and monitored the Key Performance Indicators (KPIs) and conducted quarterly management review meetings to discuss progress of the quality and food safety issues
• Monitored product development processes to identify deviations from quality policies and ensured laboratory compliance with the QA plan which aligns with the ISO/IEC 17025 standard
• Conducted tests to verify the quality of raw materials (Biodegradable, Polypropylene, Polyethylene and Polystyrene resins) and finished products
• Reviewed existing processes and product specifications to identify any need for improvement or upgrade Wisam S. Dawood B.Sc. C.Chem.
*************@*****.***
Mississauga, ON. Canada linkedin.com/in/wisamdawood 4
• Created a system that saved 90.97% of the hours spent on documenting quality inspection and thereby reducing the costs of data sheet inspection by 90.97%
• Implemented Statistical Process Control (SPC) charts and analysis to monitor key process parameters, enabling early detection of deviations and preventing potential quality issues 2015 – 2017 Therapure Biopharma Inc. Pharmaceutical Industry Mississauga, ON, Canada
[Production Technologist]
Participated in the downstream team in a pilot plant project for the extraction and purification of immunoglobulin
(IgG) from blood plasma basics as shown in current Good Manufacturing Practices (cGMP) and FDA standard
• Dealt with the storage and inventory of blood plasma bottles (the raw material) under -30 C to be used in the process according to transfusion medicine (TM) procedure
• Operated, troubleshot, assembled, and disassembled equipment, such as: bottle cutter, plasma thaw tank, continuous centrifuge (liquid-solid separation; up to 15,000 RPM), chromatography skids (liquid-liquid extraction; fixed-bed AKTA and the Expandable), Tangential Flow Filtration (TFF), Stax filter and Nano filter
• Applied cGMP standards by following the SOPs, detail record (BPR) and lab sampling with immediate chemical analysis (while the process is running) to avoid the process going out of track (by accident or deviation errors) to keep the product being constantly produced to implement CMC program activities during all stages of the process development
• Participated in the technical service team in the documentation of the Standard Operating Procedures
(SOPs) and Corrective Action and Preventive Action (CAPA)
• Organized the Bill of Material (BOM) to receive/return the chemicals and components and to report any deviation that may affect the product quality to the supervisor/manager
• Proposed a new layout design for the distribution of project equipment to better follow the OH&S legislations, at the request of the project manager after a colleague had a work-related injury
• Participated in implementing a validation procedure and verification process of sterilizing objects using CIP, SIP and autoclave.
• Managed the disposal of hazardous and nonhazardous waste (both solid and liquid) 2013 – 2014 TWI food Inc. Food Manufacturing Industry Toronto, ON, Canada
[ QA/QC]
Performed Quality Control and Quality Assurance of input (feed) & output (product) processes while recording data to maintain compatibility with specifications of HACCP and GMP regulation
• Monitored the manufacturing processes to ensure adherence to procedures and requirements specified within recipes, SOPs, and the HACCP program resulting in quick, strong decisions during operations
• Performed analytical tests such as solids, pH, and viscosity, adjusted formulas and processes based on results, and inspected and calibrated laboratory instruments
• Investigated, analyzed and resolved quality assurance production concerns
• Aided in product development under the direction of Research and Development department
• Identified the bottleneck processes and created solutions to increase profitability by reducing time, cost, and waste
• Inspected and evaluated raw materials, packaging materials in accordance with specifications and standards
• Prepared preliminary design diagrams with a feasibility study which included the magnitude of the cost as a part of the waste treatment proposal to fulfill the standards of ISO-14000 Wisam S. Dawood B.Sc. C.Chem.
*************@*****.***
Mississauga, ON. Canada linkedin.com/in/wisamdawood 5
2006 – 2011 Sinalco Co. (International) Food Beverages, Carbonated & Non-Carbonated Aleppo, Syria
[Project and QA/QC Manager]
Developed, implemented, and maintained the company's quality management system (QMS) in compliance with relevant regulations and standards, including ISO 9001, HACCP and EU-GMP to achieve Sinalco Co. objectives.
• Conducted regular internal audits and managed external audits, ensuring compliance with relevant regulations and standards
• Established and monitored key quality metrics and KPIs, identifying trends and implementing corrective and preventive actions to improve product quality and reduce defects
• Designed, implemented (supervised manufacturing and installation) and commissioned project of liquid Carbon Dioxide CO2 (3 tons/day) according to the validation protocol steps DQ (PFD, P&ID, data sheet, process layout and Isometric drawing), IQ (P&ID, process layout and Isometric drawing), OQ (SOP) and PQ (PFD, SQC, SPC) to ensure every production step meets the quality standards
• Assessed the quality and performance of the CO2 project using SPC and SQC criteria and a verification protocol
• Oversaw all aspects of laboratory operations, including budget management, equipment maintenance, and method validation
• Investigated and resolved quality issues, implementing effective corrective and preventive actions
• Supervised the sterilization of the project equipment using the Steam In Place method (SIP) and collected the swab tests to ensure an optimal hygiene of the final product
• Monitored and assessed environmental microbial levels in ambient air, compressed air, and multiple water systems
• Performed preventive maintenance, calibration and troubleshooting for analytical instruments as required
• Supervised the implementation and running of new units of Reverse Osmosis, softeners and De- Chlorination units
• Adopted accurate reporting and scheduling using quantitative and qualitative analysis to keep the continuous production of beverages meeting the quality standards
• Provided chemical analysis that led to an increase in production capacity and reduction in production costs
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