Human Resources Operations Manager

Karen Callahan, SHRM-CP

*** * **** ****, ********* MA p: 617-***-**** e: ***************@***.***

Human Resources Operations Manager Oxford Biomedica Bedford, MA, MA 2024 – Current

Oxford Biomedica is a CDMO partner in GMP Manufacturing.

Ensure accurate and timely payroll processing for both non-exempt and exempt payroll, including joiners, leavers, changes, overtime, allowances, leave pay, etc. using ADP Workforce Now

Compile and audit data for EEO, ACA, OSHA, and other required reporting

Lead the management of comprehensive benefit programs and vendors, encompassing health, retirement, wellness, and other employee benefits, ensuring alignment with company objectives, legal compliance, and the well-being of our workforce

Manage the end-to-end process for annual benefit renewals

Develop and execute communication strategies to educate employees about their benefit options, eligibility, and any changes, including a benefits book and benefit materials for employees

Oversee leave requests, approvals, tracking and compliance with company policies and legal requirements.

Responsible for job posting, recruitment and interviewing prospective employees.

Responsible for new employee orientations, onboarding and terminations. Put together new employee starter packs and maintains compliance with federal and state regulations concerning employment.

Address and resolve payroll and benefits-related employee concerns, along with any other employee related inquiries.

Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.

Design and implementation of training programs to enhance employee skills and career development.

Assist with performance management initiatives to help employees grow within their roles and ensure alignment with organizational goals.

Human Resources/Payroll Manager Stahl USA, Inc. Peabody, MA 2017 2024

Stahl is a leader in processing chemicals for leather products, performance coatings and polymers, offering a wide range of solutions to the automotive, apparel & accessories, architectural & interior design, leisure & lifestyle industry and for industrial applications.

Ensure accurate and timely payroll processing for both non-exempt and exempt payroll, including joiners, leavers, changes, overtime, allowances, leave pay, etc. using ADP Workforce Now

Counsel management on HR policies, attendance, performance, and discipline.

Works with management to chooses benefit plans. Monitors employee eligibility for benefits plans. Reviews benefits with employees and processes enrollment, cancellation or changes. Organizes and manages annual open enrollment communications and election process. Maintains and distributes list of new and cancelled employees under each benefit plan. Verifies benefit billing accuracy and processes for payment.

Responsible for job posting, recruitment and interviewing prospective employees.

Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.

Responsible for new employee orientations, onboarding and terminations. Put together new employee starter packs and maintains compliance with federal and state regulations concerning employment.

Carried out background and reference checks on prospective employees.

Manage employee relation issues documenting and coordinating such actions with the supervisor and/or Department Head which includes participating in counseling sessions and disciplinary action meetings.

Assisted in procuring H1B Visas and Green Cards for employees.

Maintaining physical and digital files for employees and their documents, benefits, and attendance records. including the 401K plan and the Pension plan and assisted with annual audits.

Oversee and manage a performance appraisal system that drives high performance

Oversee leaves of absence (ADA, FMLA, PFML, etc.)

Human Resources Manager Omniclaim, Inc. (Willmott and Associates contract) Woburn, MA 2015 2017

OmniClaim is a leader in overpaid claims recovery, delivering significant financial results while minimizing provider abrasion.

Responsible for human resources and payroll.

Responsible for benefits administration including open enrollment, 401K administration, STD and LTD ensuring compliance with all recruitment policies, laws and regulations.

Responsible for recruitment and new employee orientations, onboarding and terminations.

Organizes hiring events and participates in the interviewing process for all applicants.

Handles the pre-employment process for all applicants including running pre-employment background checks, checking professional references and coordinating new hire orientations.

Put together new employee starter packs.

Set up, monitored and tracked employee probationary periods.

Carried out background and reference checks on prospective employees.

Assisted in procuring H1B Visas for employees.

Maintenance of the HR records and systems.

Kept track of any employee anniversaries and awards they were due.

Developed reports on staff sick leave, absences and holiday leave.

Processed payroll for 50+ employees using Paychex.

Human Resources/Financial Manager EEC & Associates Middleton, MA 2002 – 2015

EEC & Associates provides consultants to help with the approval process with the FDA.

Responsible for human resources, accounts payable, accounts receivable, general ledger, payroll, and collections.

Responsible for generating and reporting month, quarter, and year-end financial reports to the president.

Responsible for benefits administration including open enrollment, 401K administration, STD and LTD ensuring compliance with all recruitment policies, laws and regulations.

Processed payroll for 50+ employees/consultants using ADP Workforce now.

Processed 1099 for consultants.

Organizes hiring events and participates in the interviewing process for all applicants.

Handles the pre-employment process for all applicants including running pre-employment background checks, checking professional references and coordinating new hire orientations.

Administers COBRA for group health plans.

Maintains and coordinates employee engagement programs.

Human Resources/Financial Manager VIS Development Waltham, MA 1997 – 2002

VIS Development provides end user with online training.

Performed all accounting and human resource functions for a $5-million-dollar business.

Responsible for accounts payable, accounts receivable, general ledger, payroll, and collections.

Responsible for generating and reporting month, quarter, and year-end financial reports to Chief Executive Officer.

Sales and revenue forecasting.

Benefits Administration for 50+ employees.

Responsible for recruitment and new employee orientation.

Supervised administrative staff.

Office Manager SENCOM CORP Bedford, MA 1993 to 1997

Sencom is a government contract providing support to the Air Force.

Responsible for tracking funds for the geology division in an Air Force lab.

Coordinated and tracked payroll expenditures for twelve staff level employees.

Managed outside contracts to ensure payment and deliverables occurred in a timely fashion.

Responsible for generating monthly reports to outside funding sources.

Supervised administrative staff.

EDUCATION

Salem State College, Salem MA

Bachelor of Arts in Business Management/Concentration Accounting.

TECHNICAL SUMMARY

Proficient in Peachtree, ADP Workforce Now, Quicken, Microsoft Windows, Word, Power Point, and Excel.

References available upon request

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