Administrative Assistant Home Health

Barbara Ann JuddRay

Raleigh, NC *****

919-***-**** – Cell

*******@*******.***

OBJECTIVE: To obtain a position that provides challenging opportunities to demonstrate my abilities.

EXPERIENCE:

01/2017-Present Augustine Home Health Garner, NC

Administrative Assistant/Billing

Retrieve mail from PO Box every other morning.

Distribute mail to the appropriate person.

Apply payments received from either client, Itc insurance companies or the state's Medicaid

offices to appropriate accounts

Answer phone calls, screen and direct the appropriate person.

Answer daily emails from other staff members from other offices

Upload new client information into Generations or ClearCare and apply into qb's

Maintain Itc insurance client files for accuracy and updates of personal data

Run weekly reports within Generations and transfer data into QB's to generate weekly invoices

Run biweekly reports within Clearcare portal and transfer data into QB's web connector

generate biweekly invoices

to

Once invoices are generated, clients with autopay information add to their account.

Auto charge client weekly, biweekly or monthly accordingly

Email, fax statement/invoice to client upon request or mail statement/invoice to client

Email, fax or mail invoice/task log to Itc insurance for payment

Email or mail monthly statements/letters notifying clients of past due account

Make calls to Itc insurance for missed payments on claims

Maintained office supplies needed within office

10/2015-12/2016 TTechnology, Inc. Raleigh, NC

Insurance Department Administrator Authorization

Obtains authorizations and benefits verifications for all equipment rentals/purchases

Responsible for obtaining authorization extensions when needed

Disseminate information about set-ups and upcoming surgeries with requests for DME to

appropriate reps

Check fax and Gmail for incoming faxes/email orders

Responsible for all morning faxes, matching BIF and POC with IVF/Daily Log and distribute to

appropriate Insurance Department Administrator o Maintain log of UCS

10/2013-10/2015 HealthCore Resource, Inc. Raleigh, NC

Training Coordinator

Maintain and produce upon request training records that staff has the competencies to deliver

integrated behavioral care

Provide training schedule to include individual training for staff

Run a weekly report of training compliance from an online learning site

Maintain and Audit personnel files for accuracy and updates, and maintained orderly

Ensure that staff maintain current and up to date training as required by service definition

Assist with Training Initiatives

Manage Relias Learning training files for all staff

Utilize Relias Learning to provide and maintain available training

Perform other related duties as assigned

09/2008-01/2013 Law Offices of John T. Orcutt Raleigh, NC

Switchboard Receptionist

Answered daily incoming emails from either clients or potential clients

Scheduled first time appointments and assigned to Paralegals

Greeted clients and direct them to appropriate areas

Mailed letters notifying creditors of client bankruptcy case

Maintained appointment diary either manually or electronically

Gathered paperwork from new clients and prepared new client file

REFERENCES: Available upon request.

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