Medical Assistant Patient Care

Carlene Vinson

*************@*****.*** 347-***-**** Stamford, CT

SUMMARY

Dynamic healthcare professional with 12 years of experience seeking a Patient Care Coordinator role. Proven expertise in patient triage, vital signs measurement, and administrative duties, including scheduling and patient flow management. Strong organizational skills and proficiency in Epic software, complemented by a BBA in Health Services Administration.

WORK EXPERIENCE

Aya Healthcare- New York Presbyterian (Agency) Hartsdale, NY Certified Medical Assistant Sep 2023 - Present

• Triage over 30 patients daily by measuring vital signs and obtaining medical history through detailed and compassionate interviews with gynecologist/obstetrician patients.

• Assist with OB/GYN in-house procedures, including ultrasounds, vulva biopsies, IUD insertion/removal, and colonoscopies.

• Oversee the collection and processing of urine, blood, and other biological samples for comprehensive laboratory tests.

Theresa’s Helping Hand Inc New York, NY

Health Administration Internship/Volunteer Oct 2023 - Dec 2023

• Conducted research, compiled data, and updated spreadsheets to produce timely reports, enhancing decision-making processes.

• Assisted in designing promotional materials, contributing to increased brand awareness among target audiences.

• Maintained accurate records and documentation of projects, ensuring stakeholders were informed of progress and updates.

NYU Langone Health (Agency) New York, NY

Certified Medical Assistant Feb 2022 - Feb 2024

• Triaged over 60 patients daily by measuring vital signs and collecting specimens, including urine and pap smears, for OB/GYN patients.

• Used Epic software to access patient charts and facilitate effective communication with patients.

• Managed rooming and patient flow, and performed daily EKGs and blood draws for primary care and geriatric patients.

St. Luke's Hospital, Mount Sinai Health System (Agency) New York, NY Patient Care Technician Jun 2023 - Jul 2023

• Recorded and documented patient vital signs with precision and adherence to medical protocols.

• Conducted electrocardiograms (EKGs) on emergency patients, ensuring timely and accurate diagnostics.

• Assisted in the care of adult and unstable patients in the emergency department, providing essential support in patient mobility and comfort.

East Harlem Council for Human Services, Inc. New York, NY Certified Medical Assistant- Cardiology Department Sep 2020 - Feb 2022

• Prepared patients for cardiovascular procedures and applied Holter monitors, ensuring accuracy in recording heart test results.

• Conducted laboratory tests, including EKGs, measured vital signs, and provided educational guidance on medications and nutrition.

• Assisted in gynecology/obstetrics appointments and managed administrative tasks such as scheduling, patient check-ins, and maintaining accurate medical records. Brightpoint Health Clinic/Hudson River Healthcare/Sun River Health Bronx, NY Medical Technician Aug 2019 - Sep 2020

• Maintained standard precautions while providing direct patient care, including obtaining vital signs, conducting vision screenings, and performing glucose and peak flow tests.

• Supervised laboratory functions and served as the clinic liaison for lab issues, while ensuring inventory adequacy and replenishment of medical supplies and forms.

Clinical Staffing /Bay Park Nursing Home (Agency) Bronx, NY Dietary Aide May 2018 - Nov 2019

• Assembled and delivered food trays for patients adhering to specific dietary requirements and menu specifications.

• Prepared cold food items, including salads, sandwiches, and desserts, ensuring compliance with dietary guidelines.

• Managed the collection and cleaning of soiled trays and dishes, maintaining cleanliness in work and dining areas. Essen Medical Health Care Bronx, NY

Medical Assistant Intern Feb 2019 - Aug 2019

• Triaged and welcomed patients and visitors while efficiently managing appointment scheduling to enhance patient satisfaction and optimize provider time and treatment room utilization.

• Maintained and retrieved patient records to ensure availability of treatment information, and responded to emergencies with precise documentation in the EMR system. Securitas- Highbridge Woodycrest Nursing Bronx, NY Front Desk Security Officer Jul 2012 - Feb 2017

• Managed a multi-line phone system, efficiently directing calls to appropriate staff members and ensuring seamless communication.

• Assisted in the coordination of patient appointments, providing escort services to enhance patient safety and support during Methadone/Medical treatment sessions.

• Conducted regular security rounds and maintained detailed daily logs, including submitting 911 and incident reports to uphold safety in a residential facility. Beth Abraham Health Services Bronx, NY

Security Officer Apr 2011 - Jul 2012

• Documented incidents including property damage, unusual occurrences, and equipment malfunctions to ensure accurate reporting and timely resolution.

• Managed switchboard operations for all incoming, outgoing, and interoffice communications, maintaining efficiency and coordination during routine and emergency situations. EDUCATION

Monroe College

BBA, Health Services Administration

Bronx, NY

Dec 2023

Mildred Elley College

AOS, Medical

New York, NY

Mar 2019

CERTIFICATIONS

CCMA Certification

EKG Certification

BLS Certification

ACLS Certification

Certified Medical Assistant

Driver's License

Healthcare Provider Certification

Heartsaver Certification

SKILLS

Customer Service • Leadership • Patient Care • Organizational Skills • Proficient in Microsoft Word, Excel, and PowerPoint • Adp • Nursing • Medical Office Experience • Dental Office Experience • Medical Terminology • Care Plans

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