Executive Assistant
Summary of Qualifications
Accomplished and detail-oriented professional with experience in handling a wide range of administrative and executive support related tasks. Background includes planning and coordinating business travel, serving as liaison between executives and staff and implementing processes to organize office operations, increase efficiency, and reduce cost. Well organized, self-motivated and able to work independently with minimal supervision. Outstanding communications skills and excellent decision-making ability. Flexible and enjoy administrative challenges of supporting an office with diverse people and programs. Proven ability to interact with staff and apply administrative expertise at all levels in fast-paced environment.
Areas of Expertise
Program and Project Management
Academic Coordination
Expense Reports / Budgeting
Staff Scheduling
Event Planning and Scheduling
Tracking and Reporting
Professional Experience
Dartmouth Hitchcock Memorial Hospital
Administrative Assistant Nov 2021 – May 2023
Support Section Chief and Practice Manager of Gastroenterology and Hepatology and Administrative Director of the Center for Digestive Health.
Accept Geisel medical students and Residents for elective, process observer requests.
Order office supplies, reconcile credit card purchases, submit employee expense reports. Be mindful of department budgets while keeping costs at a minimum.
Schedule Attending on call rotation for 6 months. Approve, record, and track time off requests.
Coordinate recruitment for MD’s, APP’s, summer interns, and other staff members. Create interview itineraries, order meals, collect interview feedback.
Key Accomplishments:
Reduced costs for office supplies by over $19k compared to prior year.
Focus on raising morale and team spirit. Planned events and parties, bought gifts for special events, ordered awards and plaques, and set up / cleaned up after events.
Irving Energy, Lebanon, NH
CSR / Service Billing / Administrative Assistant April 2011- November 2021
Receive incoming calls and customers. Take payments and schedule service technicians.
Address customer complaints and handle accordingly.
Process service paperwork and accept payments.
Research permitting requirements for RFQ’s / RFP’s.
Administrator for Government buying program “GSA Advantage”.
Key Accomplishments:
Wellness ambassador for the office. Coordinated United Way campaign, shared monthly healthy snacks and facts, coordinated food drive.
Received peer / team award at annual meeting for being a team player and positive influence.
groSolar, White River Junction, VT
Inside Sales Rep / Receptionist / Executive Assistant to vP of Commercial
Nov 2008 - April 2011
Receive incoming calls and deliveries, distribute accordingly.
Order office supplies, assist with company functions Create project binders for current projects as well as maintaining digital documentation file infrastructure.
Assist Accounting functions such as document requests and bill mailings.
Process and file NDA’s, Contracts, and associated documents in association with multi-million-dollar deals.
Maintain licensing database and alert personnel of upcoming renewals.
Administrator for Government buying program “GSA Advantage”.
Key Accomplishments:
Researched, advocated for, and established a new data sharing program within the company to facilitate communication and file sharing for team members in multiple locations.
Created a project overview spreadsheet listing major projects, components used, suppliers, and cost analysis as a reference tool when proposing new jobs.
Excellent customer relations and communication.
Tele Atlas (GDT), Lebanon, NH
Digital Mapping Technician / Team Lead / Administrative Assistant
Mar 2005-Oct 2008
Organize schedule of meetings, conference calls, team events and facilitate orientations.
Collaborate with vendors; assess and analyze bills for cost-saving opportunities.
Manage expense reports, approve timesheets, assist with tracking of budget and financials,
Manage global communications and travel schedules.
Educated team members and established personal goals.
Key Accomplishments:
Organized multi-national events for 30 people from countries including the United States, Belgium, Poland, and Germany
Identified and capitalized on cost-cutting opportunities to increase savings.
Played pivotal role in Continuous Improvement Program
Obtained Positive Influence Award in 2002
Education
Completed Courses for Business Communication and Microsoft Excel
Lebanon College, Lebanon, NH
Training and Certifications
Attended onsite company training for supervisory skills.
Completed offsite seminars for prioritization, grammar, time management, critical thinking, and dealing with multiple bosses, projects, and deadlines as well as advanced Excel and PowerPoint.
Participated in Conference for Administrative Professionals for three years.
Participated in cultural awareness training.
Activities
American Cancer Society Relay for Life volunteer 7 years, planning committee 5 years, event co-chair 2 years