Front Office Relationship Manager
Resume:
TATHAGATA DEY
EXPERIENCE
IDBI Bank Ltd. BDO – Business Development Officer
2011–2013
Identify new sources of income growth.
Creating marketing strategies to increase customer preference.
Producing leads
Penetrate tactics to accomplish objectives.
OPTM Health Care – Front Office cum Admin Executive 2013-2015 Front office management, Cash handling, raising invoices in Company’s software, Patient handling, appointment handling, managing client/patient relationship.
BMA Wealth Creators - Senior Relationship Manager 2015–2016 Lead creation, team member performance monitoring, process operation efficiency, and decreasing operating time and expense.
Techno Care Pvt.Ltd - Store Manager/Admin Officer
2016–2018
Tasks related to retail operations, personnel management, inventory control, renovations, and planning promotional events
Baazar Retail Ltd – Admin Manager/Vendor Relationship Manager 2019-2024 Managing 200+ outlets, 10 states, and over 40 vendors throughout India.
Vendor communication on print, rate negotiations, delivery, warehouse communication, payment procedures, and PSO creation.
Organizing the branding and promotion process.
Assisting Hod. Managing staff for administration, plumbing, carpentry, electrical work, annual maintenance contracts, pest control, and third-party allowances.
STRENGTHS
Adaptability: Successfully adapted to diverse work environments, including different industries, cultures, and customer segments.
Communication: Excellent verbal and written communication skills, with a proven track record of effectively conveying complex ideas and building rapport with clients.
Problem-solving: Strong analytical and problem-solving skills, demonstrated by successfully resolving client issues and identifying growth opportunities.
EDUCATION
Secondary
2005 (Andrew’s High H.S School)
Higher Secondary 2007 (Andrew’s High H.S School) BSc IT 2008 – 2011 (NIIT) Graduation (Perusing) 2023-2026 (Kalinga University)
SKILLS
Negotiation skills.
Product knowledge.
Competitive analysis.
Product branding and marketing.
Active listening.
Time management.
Cost effective.
Project management.
Vendor management.
Leadership.
16/1 B,K.P Roy Lane,Dhakuria,
Kolkata – 700 031
************@*****.***
OBJECTIVE
I am a driven, aspirational individual who has learned to tackle every assignment and situation with maturity and responsibility. Having worked in sales, marketing, and vendor management for over 14 years, I am very good at collaborating with people to accomplish tasks efficiently and on schedule.
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