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Store Manager Customer Care

Location:
Nairobi, Nairobi County, Kenya
Posted:
May 29, 2025

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Resume:

NAROTSO EUNICE

Address: P.O BOX, 492**-*****, Nairobi Kenya

cell phone: +254-***-***-*** email: **********@*****.***

+254-***-***-***

Carrier objective

To create integrated strategies and acquired skills to perform professionally, all activities involving; Business management: Finance and Administration, Customer care services and while gaining experience, with the willingness to learn and grow my carrier. Career achievement/ trainings

Online certificate in Procurement and Logistics for Disaster Ready.

Awarded certificate in Financial Management Essentials on January 19 th

2022, by Disaster Ready.

Dec 15

th

attended covid-19 response training organised by Bloggers Association of Kenya in collaboration with European Union (EU).

Educational Background

Dec 2017- Aug 2020: Diploma in Banking and Finance at Kiriri Women’s University of Science and Technology.

Jan 2017- Dec 2017: Certificate in Business Management at Kiriri Women’s University of Science and Technology

2013- 2016: Kenya Certificate of Secondary Education at Our Lady of Mercy Busia secondary School.

2008- 2015: Kenya Certificate of Primary Education at Sibembe Primary School. Work experience

Oct 15, 2021-April 2023; Administration and Finance intern at Bloggers Association of Kenya [Bake]

Duties and responsibilities

Ensure all staff files are complete in accordance with Organizations requirements

Ensure all statutory documents/policies are signed and in staff files.

Maintain staff files (both hard and soft copy).

Assist in project reporting and documentation.

Assist on correct data entrance in excel sheet

Work on petty cash reconciliation and cheques reconciliation payment

Assisting on follow up quotations from different bloggers

Purchase, receive and store the office supplies ensuring that basic supplies are always available

Code and file material according to the established procedures

Back-up electronic files using proper procedures

Provide secretarial and administrative support to management and other project staff

Make travel/flight bookings, meetings, and other arrangements for various project staff

Assist the Accountant with sourcing for quotes as requested, coordinating with suppliers

Maintaining a proper filing system according to established records management procedures

Preparations of various information/ reports as may be requested. HR Reporting a) Consolidate HR reports from national offices

Assisting in online filling on employees PAYE, NHIF and NSSF.

Assisting in processing of employees and service providers Cheques Sep 2, 2019- Dec 2, 2019: Marketing intern at Kiriri Women’s University of Science and Technology, Westlands branch.

Duties and responsibilities

Sorting out lists of students who qualify for interviews

Receiving calls

Dispatching messages to qualified students

Photocopying

Archiving/ filling documents

Managing students’ data

Personal skills

Good communication skills, easy adaptation to new environment, computer applications, high emotional intelligent.

Currently am not working but my expected gross salary is Ksh36,000 . REFEREE

Mr. Kennedy Kachwanya

Cell phone; 072*******

Email: *******@****.**.**

Chairman at Bloggers Association of Kenya.

Mr. Nyambaro Daniel

Lecturer

Cell phone: 072*******

Lecture, Kiriri Women’s University of Science and Technology



Contact this candidate