Patient Care Mental Health

Crystal Flores Pichardo ********@***.***

929-***-**** www.linkedin.com/in/crystal-flores-pichardo-26887826b/ SUMMARY:

Dedicated health sciences student at Arizona State University with aspirations to become a Physician Assistant specializing in neonatal and OB-GYN care. Experienced in public health, patient care, medical assisting, and medical scribing, with a focus on maternal health advocacy and community engagement. Skilled in delivering quality care, supporting clinical operations, and promoting health education. Proven ability to collect and report health data, organize community programs, and contribute to initiatives that address healthcare disparities. Passionate about improving health outcomes and advancing equity in underserved communities. EDUCATION

High School Diploma

Harry S Truman High School, Bronx,NY

Top 20% for senior class of 2021 JUNE 2021

WORK EXPERIENCE

Medical Scribe- CityMD Urgent Care 69th Street,NYC July 2023-August 2023

● Accurately recorded doctor-patient interactions at CityMD urgent care centers.

● Conducted point-of-care examinations to aid in the processes of diagnosis and therapy.

● Recorded vital signs, including temperature, pulse, and blood pressure, ensuring precise readings.

● Performed electrocardiograms to assist in evaluating patients' cardiac health. Medical Assistant/Receptionist- Dr. Ish Patel MD, Chandler,AZ August 2023-December 2023

● Assisted with charting, performed blood draws, conducted EKGs, and ensured patients’ comfort and safety during clinical procedures.

● Accurately documented patient data in electronic medical records (EMR) and communicated critical updates to licensed clinicians.

● Managed scheduling, greeted patients, answered inquiries, and ensured efficient communication within the healthcare team.

● Supported daily operations by balancing medical assisting tasks with front-office duties to ensure seamless workflow in a primary care environment.

Patient Care Associate/ Healthcare Assistant- Hushabye Nursery, Phoenix, AZ February 2024-Present

● Provided direct patient care, ensured patients' comfort and safety, and supported daily living activities such as eating, mobility, and personal hygiene to assist professional staff.

● Collected input/output data, vital signs, and patient specimens; documented routine care and reported issues to licensed clinicians.

● Supported unit-specific procedures under supervision and delivered accurate patient status updates to promote continuity of care.

● Managed supply inventories, addressed customer complaints, and performed receptionist and clerical duties to enhance departmental efficiency. Maternal Health Advocate- West Valley Health Equity, Phoenix, AZ August 2024-August 2025

● Organized and participated in community programs and life skills sessions, achieving a minimum of two activities monthly.

Crystal Flores Pichardo ********@***.***

929-***-**** www.linkedin.com/in/crystal-flores-pichardo-26887826b/

● Delivered Seeking Safety curriculum, conducted postpartum check-ins, and provided hospital advocacy for clients, ensuring 90% attendance at birth-related visits.

● Scheduled and facilitated prenatal/postnatal appointments, arranged client transportation, and maintained 100% adherence to appointment schedules.

● Conducted monthly maternal health educational sessions and ensured 100% accuracy in data collection and reporting for client interactions.

COMMUNITY INVOLVEMENT

Member/Volunteer- Beat the Streets,New York, NY Sept 2017-2021 Member- Americorps, Phoenix AZ February 2024-Present American Associations f

CERTIFICATIONS

BLS/CPR May 2024

Fingerprint Card February 2024

AWARDS

Segal Educational Award August 2024

Provost Award August 2021

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