**** ****** ** *** ***, SAN ANTONIO, US, ***** •
**********@*****.*** • 210-***-****
HECTOR BUSTOS
Account Officer
PROFESSIONAL SUMMARY
Seeking a challenging position that will utilize experience, acquired skills and education to impact company operations. EMPLOYMENT HISTORY
ACCOUNT OFFICER Aug 2015 - Present
Citibank San Antonio, TX 78245
REHAB RELATIONSHIP COORDINATOR Oct 2014 - Jul 2015 NACA San Antonio, TX
• Maintained a list of members going through the NACA process of financing and purchasing their home
• Point of contact from start to finish during the process
• Answered questions regarding status or process
• Made calls to members and reached out to contractors submitting bids for repairs during their purchasing process DATA ENTRY/SCANNER Jan 2014 - Oct 2014
DataMark Inc. San Antonio, TX
• Responsible for updating mutual funds and brokerage accounts
• Retrieve tax statements, financial statements, and overall updates on members' accounts accurately and timely
• Research, scanned, and archived documents through microfiche DOCUMENT MANAGEMENT Feb 2013 - Jan 2014
MMC San Antonio, TX
• Responsible for archiving all documents sent to the company
• Update and verify work from scanners
• Ensure correct client location of documents into queue
• Meet project deadlines
DATA ENTRY Apr 2012 - Jan 2013
Aerotek Services San Antonio, TX
• Responsible for updating auto policies from various loan and insurance companies on incoming faxes and mail
• Meet project deadlines
INDEXER/SCANNER May 2010 - Apr 2012
DataMark Inc. San Antonio, TX
• Responsible for processing incoming faxes timely by documenting accounts for mutual funds, brokerage accounts, and trust requests for members
• Look up archive accounts on microfilm
EDUCATION
ASSOCIATES DEGREE Aug 1977 - May 1979
S.W. School of Business San Antonio, TX
Associate in Business Administration
Facilitate small business account openings in NYC, enhancing client satisfaction. Analyze complex financial data for strategic client proposals, driving informed decisions. Efficiently process and screen client paperwork, ensuring timely account setup. Identify and block accounts with incomplete documentation, maintaining compliance. Conduct thorough reputational risk assessments for clients to prevent money laundering. HIGH SCHOOL DIPLOMA Aug 1975 - May 1977
Sidney Lanier San Antonio, TX
Graduated High School Diploma
SKILLS
Data Entry (Expert), Document Management, Financial Analysis, Customer Service, Account Management, Compliance, Microsoft Office, Captiva, Documentum, Microfiche, Scanning. LANGUAGES
English (Native), Spanish (Native).
ADDITIONAL INFORMATION
MILITARY EXPERIENCE
U.S. Army
Sergeant/E-5 in Infantry Division
• Served four years (two years overseas) in infantry division as weapons expert
• Promoted to rank of sergeant within two years of service
• Honorably discharged