Real Estate Regulatory Compliance

Shalanda Tennon

TITLELENDINGSPECIALIST

Grand Prairie, TX 469-***-**** **********@*****.***

Objective

Detail-oriented and highly experienced Mortgage Title Agent with 20 years of proven expertise in title examination, real estate transactions, and closing processes. Adept at ensuring clear title, mitigating risk, and maintaining regulatory compliance. Seeking leverage to deep industry knowledge and a strong commitment to accuracy and client service in a dynamic, growth-focused organization. Experience

Blend Labs/Title365 2021 – 2025

● Managed and distributed funds in real estate transactions

● Ensured accuracy and compliance with state laws and company policies

● Deep understanding of title insurance, escrow processed and regulatory compliance

● Reviewed HUD1, HELOC disbursement statements, 1003 loan applications, ALTA Statements, recorded mortgages among all other loan documents

● Verified and disbursed funds received via checks and wires for accuracy

● Reviewed and approved wires for refinances.

● Reviewed Tax certificates/bills and Tax Assessor websites to confirm property tax amounts due and disbursed tax checks for payment

Nationstar Mortgage/Mr. Cooper 2015 – 2021

● Trained new analyst with specific daily job duties

● Prepared and disbursed payments to Vendors and Customers

● Reconciled and balanced all disbursement accounts for account services outgoing and incoming payments

● Reviewed and researched account reconciliation reports to clear outages within disbursement bank accounts

● Researched returned wires to determine why wires were returned and ensured they are resubmitted correctly

● Processed stop payment on wires for company disbursement accounts

● Reviewed Unclaimed Property files and processed wires for checks that need to be transferred from the disbursement bank accounts to our unclaimed property group/bank accounts

● Completed Vendor payment research queue and Vendor stop payments. Countrywide Home Loans/Bank of America 2005-2015

● Foreclosure Specialist managed Fannie Mae portfolio, sale rescissions and foreclosure by preparing files for foreclosure sale.

● Reviewed bankruptcy files and checked PACER system to verify bankruptcy filings and status

● Worked with Attorneys and Title companies and procured, corrected post trailing collateral documents and data to satisfy Investor servicing and regulatory requirements and conditions

● Tax, Escrow and Insurance Specialist responsible for verifying tax and insurance status as well as submitting payments to Tax Authority and Insurance Companies

● Received, responded to and resolved customer telephone inquiries regarding real estate loans in a high-volume call center

● Maintained departmental quality and productivity standards

● Researched escrow accounts to provide customers with an accurate account of how their escrow account works and explain why they may have any current or possible escrow shortages

Education

Texas Department of Insurance 2022

Escrow License

Sam Houston High School 1990-1994

High School Diploma

Skills & abilities

● Licensed Escrow Agent

● Problem solving

● Communication

● Leadership

● Training

● Strong administrative skills

● Microsoft Word, Microsoft Excel, Microsoft Access Queries

● Excellent in researching and strong ability to grasp and maintain new information

● LSAMS, AS400, AWS, OKTA,Qualia,Soft Pro, DocuSign, Simplifile,Teams, Slack, LexisNexis, AACER, PACER, LPS, Equator,Citrix

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