Customer Service Representative

Wendy McCarsky

Farmingdale, NJ *****

********@***.***

+1-732-***-****

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience and management in a challenging environment to achieve the corporate goals.

Authorized to work in the US for any employer

Work Experience

Promotions Manager

Reining Records - Farmingdale, NJ

April 2015 to Present

Managed all duties involving promoting artists with events, shows and meet and greets. Owner of Bridal Fantasy

Bridal Fantasy - Point Pleasant, NJ

August 2000 to April 2015

I owned a successful high end bridal gown company. Store Manager

Spirit Halloween - Township of Brick, NJ

August 2013 to November 2013

I managed Spirits of Halloween seasonal retail store. Customer Service Representative

XBOX

April 2012 to August 2013

Preformed Customer Service with inbound calls regarding account issues. Manager

Bugel boy - Sea Girt, NJ

January 1998 to August 2000

Store manger, payroll, merchandising and banking.

Hardlines Manager

Walmart - Township of Brick, NJ

June 1993 to August 2000

Managed the hard lines dept.

Education

General in General

Point Pleasant High School - Point Pleasant, NJ

Masters in Psychology

Grand Canyon University

Skills

• Customer Service

• CSR

• Customer Care

• Call Center

• Customer Support

• Basic Math

• Retail management

• Store management

• Merchandising

• Upselling

• Retail sales

• Cash handling

• Planograms

• Assistant manager experience

• Sales management

• Profit & loss

• Guest services

• Loss prevention

• Outside sales

• Leadership

• Conflict management

• Inventory control

• Pricing

• Supervising experience

• Human resources

Languages

• English - Expert

Awards

Person Of The Year for community volenteer work of New Jersey January 1996

Certifications and Licenses

Supieror Court of NJ Mediator

Present

Mediate cases for the court regarding civil cases for municipalities of New Jersey Additional Information

I was a court mediator fornthe Suprior Court of New Jersey . I have done various oit reach for communities, also VP of animal rescue

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