Registered Nurse Call Center
Resume:
Monica Fahmi
Growth-oriented nursing grad seeking a registered nurse position in mental
health.
Detroit, MI
LinkedIn: @monicafahmi
**************@*****.***
EXPERIENCE
Henry Ford Health Neuroscience Unit, Detroit — Registered Nurse JUNE 2024 - present
● Assessed patients for neurological deficits and documented with Epic
● Administered medications, PCA pumps, heparin drips, and completed bedside procedures
● Initiated rapid team calls and patient transfers to higher levels of care
● Completed patient admissions, discharges, and patient education Henry Ford Health Progressive Care Unit, Detroit — Nurse Extern DECEMBER 2023 - JUNE 2024
● Assessed patients head-to-toe and charted in Epic
● Administered medications, provided discharge teaching, drew labs, transferred patients, emptied drains, and took vitals Wayne State Housing & Residential Life, Detroit — Resident Advisor & Summer Assistant
AUGUST 2021 - MAY 2024
● Increased resident engagement through programs pertaining to diversity, school pride, personal development, and academic success
● Resolved roommate conflicts, policy violations, and facility issues
● Created community through floor meetings and hall decorations Conseil Scolaire Catholique Providence, Windsor — Tutor NOVEMBER 2020 - JUNE 2022
● Led virtual meetings to clarify concepts and provide guidance on assignments for grades 1-10 in math, science, English, and French Green Shield Canada, Windsor — Call Center Agent
MAY 2021 - MARCH 2022
● Resolved customer and provider concerns regarding benefits, plans, claim status, payment details, and web help in English and French RESEARCH
Adverse Childhood Experiences, LGBT Stress, and Coping among Sexual Minority Women — Honors Thesis
SEPTEMBER 2023 - APRIL 2024
● Performed a secondary analysis with Dr. Marvin Solberg, RN, PhD to produce a 20-page thesis
● Presented poster at the 2024 Urban Health Research Conference EDUCATION
Bachelor of Science in
Nursing
MAY 2024
Wayne State University College of
Nursing
Detroit, MI
University Honors Co-Major
MAY 2024
Wayne State University Honors
College
Detroit, MI
GPA: 3.97
SKILLS
● Professional working
proficiency in English and
French, elementary working
proficiency in Arabic
● Epic and Cerner
CERTIFICATIONS
BLS / CPR / AED
MAY 2023 - MAY 2025
American Heart Association
NDNQI Pressure Injury Training
FEBRUARY 2023 - FEBRUARY
2025
Press Ganey Associates
Foundations of LGBTQIA+
Health
National LGBT Health Education
Center
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