Virtual Assistant Administrative

Jazmin Simpson

Houston, TX 77020832-***-**** **************@*****.***

CAREER OBJECTIVE

Experienced and dedicated administrative professional with superior attention to detail and consistent work ethics. Leveraging years of experience in data management, client communication, and organizational systems to excel as an Administrative Assistant.

PROFESSIONAL EXPERIENCE

Behavior Technician Anglin Consulting, Houston, TX November 2022 - May 2024

Managed 25+ client cases daily with detailed data collection, behavioral assessments, and progress documentation

Coordinated systematic tracking of client interventions and multidisciplinary team communication

Provided crisis management support while adapting to changing client needs in high-pressure situations

Elderly Caregiver North Houston Transitional Care, Houston, TX April 2021 - June 2022

Prepared and maintained 15+ detailed client progress reports daily documenting services and condition changes

Responded to diverse physical, emotional, and developmental needs of residents with professional care

Completed clinical documentation in full compliance with agency guidelines and regulatory standards

Infant Care Specialist Baby Matters, Sugarland, TX February 2012 - Present

Created and maintained 20+ individualized client schedules and logs weekly for nutrition and developmental tracking

Communicated effectively with clients, healthcare providers, and administrative staff for care coordination

Maintained clean, sanitized work environment through strict health and safety protocol adherence

Manager Barnes & Noble, Stafford, TX September 2010 - June 2011

Supervised 8-person team daily coaching staff to drive sales performance and exceptional customer service

Reduced workplace safety hazards by implementing comprehensive work practices and procedural guidelines

Managed operational expenses and investment budgets to meet business operating plans

CORE SKILLS

Data collection and analysis • Record maintenance and documentation • Compliance management

Schedule coordination • Report preparation • multi-tasking capabilities

Professional verbal and written communication • Active listening techniques • Client needs assessment

Inter-departmental coordination • Conflict resolution • Customer service excellence:

Software applications and databases • Electronic health records management • Digital documentation systems

Office equipment operation • File management systems • Scheduling software

Team supervision and motivation • Time management and prioritization • Attention to detail

Crisis management • Adaptability and flexibility • Process improvement

EDUCATION

Certified Phlebotomy Technician

Smithwood Medical Institute, LLC, Houston, TX August 2022

High School Diploma

Thurgood Marshall High School, Missouri City, TX May 2009

CERTIFICATIONS & TRAINING

Healthcare Compliance:

HIPAA Certification - El Paso Community College

Certified Phlebotomy Technician - Smithwood Medical Institute LLC

Certified Phlebotomy Technician - National Healthcareer Association/Smithwood Medical Institute LLC

Emergency Response:

CPR Certification - American Heart Association

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