Human Resources

AMY MONCE

Granite City, IL ***** 636-***-**** *****.***@*******.***

https://www.linkedin.com/in/amylmonce/

Professional Summary

A highly efficient and detail-oriented professional known for collaborating effectively with teams to achieve outstanding results. Demonstrates excellent organizational skills, successfully managing multiple projects concurrently to ensure precision and timely completion. Consistently meets deadlines and delivers superior work by prioritizing tasks effectively.

Skills

I9 Advantage

FDAV (First Advantage)

Supervisory

Staff Management

Team Leadership

Task Delegation

Administrative Support

Meticulous attention to detail

Information confidentiality

Time Management

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Documentation and record keeping

Work Prioritization

File Organization

Budgeting

Customer Service-Oriented

Work History

AA – ICQA- Fulltime /Staffing Support Associate – Seasonal 05/2017 to Current

Amazon FC Center – St Peters, MO and Edwardsville, IL

As a Staffing Support Associate, I assist with hiring during high labor demand. My duties include candidate care, I-9 processing, scheduling, applicant tracking, badge photography, and monitoring drug testing rooms.

As a Fulfillment Associate, I exceed quality and accuracy targets for ICQA counts, adhering to Amazon's policies while focusing on customer service. Implemented inventory control processes, boosting accuracy by 20%. I also trained new team members as a Training Ambassador.

Program Coordinator with Project AIM 10/2023 to 05/2024

Southern New Hampshire University (SNHU) – Virtual

As a student worker at Southern New Hampshire University, I participated in weekly virtual meetings and conducted research on youth diversion programs for Project AIM (Achieving Independence and Mobility), an initiative by the university that offers incarcerated individuals the opportunity to earn a college degree.

Bar Supervisor 03/2017 to 10/2018

Delaware North Sport service at Busch Stadium (Seasonal) – St Louis, MO

I managed concessions readiness to ensure employees could serve patrons during baseball games and stadium events. Key tasks included:

Staffing bars and concession stands

Leading supervisors to optimize operations

Auditing equipment for bartenders

Checking inventory levels for supplies

Closing out registers and verifying profits at the end of the night

Plastic Injections Molding/Machining/Assembly/Inspection 12/2011 to 06/2014

Ada Technologies INC – Ada, OH

Operated machines to transform raw materials into precise finished products. Maintained plastic injection molds and machines, and conducted final inspections before shipping parts to customers.

Support Specialist/Program Instructor 10/2015 to 08/2016

Champaign Residential Services –Lima, OH

As a caregiver in MRDD group homes and assisted living facilities, I provided safe and individualized support to residents. My responsibilities included:

Caring for 5 residents in each group home.

Caring for 8 to 10 residents per wing in an assisted living facility.

Maintaining complete and accurate medical administration records (MAR).

Preparing meals and assisting with basic daily needs.

Taking residents on outings, to appointments, and to visit family when necessary.

Education

Bachelor of Science in Human Resources Management Expected in 08/2025

Southern New Hampshire University – Online

GPA 2.293

EMT Training 05/2019 – 08/2019

State Louis Community College

GPA 2.20

Associate of Applied Science in Nursing/ Human Services 04/2008 - 10/2011

James A. Rhodes State College - Lima, OH

GPS 3.01

GED 1995

Ohio Hi-Point JVS - Bellefontaine, OH

Certifications

Human Resource Management (equivalent of an associates)

HRCI: Data and Human Resource Management

HRCI: Fostering an Inclusive Culture

HRCI: Common Ethical Challenges – Leadership and Organizational

HRCI: Issues and Ethics in the Workplace

HRCI: Introduction to Online Learning

Applied Marketing Strategies

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