Customer service
Resume:
Acelynn Stapleton
Dallas, TX *****
*******.********@*****.***
Authorized to work in the US for any employer
Work Experience
Line Cook
Wingstop-Greenville, TX
December 2023 to June 2024
• Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
• Maintained a clean and organized work station, following sanitation guidelines at all times
• Assisted in training new line cooks on cooking techniques, recipe execution, and safety procedures
• Operated various kitchen equipment such as grills, fryers, ovens, etc., ensuring their proper functioning
• Adhered to portion control guidelines while plating dishes for consistent portion sizes
• Followed all food safety regulations including temperature monitoring and labeling of prepared foods
• Maintained knowledge of current menu items, ingredients used, allergens present, and any dietary restrictions or preferences upon request from customers McDonalds Crew Member
McDonald's-Greenville, TX
June 2023 to November 2023
• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Maintained cleanliness and organization of work area, adhering to health and safety regulations
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
• Collaborated with team members to ensure smooth operations during peak hours
• Operated cash register system accurately, handling transactions with precision
• Handled customer inquiries and complaints in a professional manner, resolving issues promptly
• Followed proper food handling procedures to maintain freshness and prevent contamination
• Efficiently managed multiple tasks simultaneously in a fast-paced environment
• Maintained knowledge of menu items, promotions, and special offers to provide accurate information to customers
Casheer
7-Eleven-Cape Coral, FL
April 2022 to July 2022
• inventoried products
• daily cleaning and sanitizing
• customer service
• money management
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Collaborated with the store management team to resolve pricing discrepancies or product returns
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Resolved customer complaints regarding pricing errors or product availability with professionalism Skills
• CPR AED certified
• Computer skills
• Cash Handling
• Microsoft Office
• Leadership
• Math
• Pricing
Certifications and Licenses
AED Certification
Present
Driver's License
June 2023 to September 2028
CPR Certification
September 2023 to September 2026
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