Administrative Specialist Legal

SWIFT, JIMMIE, S. III

************@*****.***

**** * ***** ****

Cell: 619-***-****

Work: 619-***-****

Phoneix, Arizona,US

Veteran 10pt Preference

Objective

Seeking a position to, utilize my attention to detail, implementing new programs, interpersonal skills,

and superior communication skills in order to promote the organization’s mission. As an energetic

conscientious worker with strong analytical skills, attention to detail and the ability to recognize

opportunities, deficiencies, and evaluate findings, formulate conclusions and outline the corrective

action needed.

Competency

Ability to understand and perform training programs and utilize and install new and modified to allow the duties, tasks and elements within the training program. As a file clerk we collect documents for service members and track data.

Utilizing various electronic maintenance systems to maintain support files and personnel records and other related materials

Ability to effectively communicate orally and in writing with people from a variety of backgrounds and with varying levels of understanding

Ability to meet deadlines, work under pressure, work independently, and adjust to changing situations

Have the information about the patient care center to perform the process accurately

Ability to use civilian personnel policies, procedures, rules, and regulations

Relevant Work Experience

Veteran Affair Administration

06/2011 to Present

File Clerk (GS-305-04)

.

My main prioritized are to actively assisted service members, veterans and dependents by

performing administrative work and independently organizing service records within the Regional Office. Perform, and evaluate service member initial work-up (i.e. DD-214, 2256 forms and SFR). Assist the claims examiner with general file maintenance makes the (CEST'S), 'claim examination' more efficient and effective for gathering all pertinent evidence. Expediting extensive searches for claim folders, making special pulls and drops. Assists in collecting reports and documents for veterans and dependents to determine claims evaluation.

As a member of the Intake Processing Center (IPC), my daily duties includes executing over

30 - 40 incoming pieces of mail in the Veterans Service Center file bank, which is delivered by the Regional Office mail clerks. Maintain tracking some of automated file bank which houses 10 - 15 thousands service member files. Routinely 10 - 15 emails are read and acted upon the need to ensure service member documents are received, asked to deliver their documents as requested. Daily, I analyze the documents to search, collect and insert the valued documents into the service member service jackets. I ensure the documents are time stamps which validates the time the documents reached the San Diego Regional office (RO 377).

I prepare and process 70 to 100 pieces of documents delivered to the regional office on a weekly basis.

The mail (documents) are collected and combined with the service member file, which are stored in a file

bank which houses thousands of service member files. The service member files are carefully divided by the last two digits of their social security number, each file clerk has designated digits. I am responsible for tracking, maintaining the service member files by the Control of Veterans Record System (COVERS) data base system. I have knowledge of VA Laws, regulations and rules so as to understand the work flow. I use judgment in determining what action(s) to take. I have a secret security clearance which ensures a accurate and reliable manner of handling service member personal files.

Competency

Specialized experience in administrative support services

• Examines passports for acceptance to enter the United States by authority of British Airways as a CSA (Customer Service Agent)

Preparing and editing correspondence using automation office software

• Validates passports by citizenship criteria and determine authenticity by laws and regulations. If issuance is granted based on an error a fine is issued to airlines

HomeDepot – (Imperial Marketplace #1032)

3/2013 to 07/2014

Sales Customer Service (Paint Department)

As a sales associate, working in the paint department, providing fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Utilize product knowledge, providing information on product features, and knowing related items to sell and paint a room, interior or exterior of a entire home. Maintain the in-stock condition of paint products, and ensure that it is clean, shippable, and safe. As a paint associate, I worked in cooperation with other department supervisors and other associates in their department as well as other sales departments.

Department of Navy Human Resources Center Southwest

05/2010 to 05/2011

Human Resource Associate

Acting as a technical lead for senior management following HR policies and procedures. I play a key role in effectively recruiting employees and creating group benefits databases. I identify a need for developing orientation, training and incentive programs. My daily task is to receive daily in-coming emails to facilitate personnel pay records activity. I manage 10 to 20 the leave-of-absence per personnel. I also administer benefits per 10 to 15 personnel per day. I do this by implementing a software called Defense Civilian Personnel Data System (DCPDS).

Marine Corps Community Services

08/2008 to 04/2010

Education Specialist Assistant

Responsible for developing tests for education programs for the marine’s assessment. The testing consists of planning computer courses, which prepare the marines academically. There are an average number of 30 marines taking the courses per month. The layout and content of learning material and presentation is standard. Giving presentations to the service member families and veterans. I present and explain to them their benefits and current changes that they may not be aware and performing administrative duties and store their test results. Engaging veterans to new schools that come onto the military facilities and desire to speak with service members about attending their campus.

United States Navy

11/1998 to 10/2001

Navy Instructor

As a navy instructor I am tasked to motivate my students. As an instructor I promote critical thinking, student engagement, with on-hands application. By promoting encouragement students equip themselves to possess a potential for a great attitude towards learning. The classes that I instruct have about 12 to 17 students. So, there are average about 60 to 100 students per month.

I promote motivation by using my past and background to break the ice. My students have given me great satisfaction. The results are displayed in the reflective evaluations, which the students get to do at the end of the training course. The students learning experience with the curriculum allow them to utilize the new tools for the job description.

Furthering any expectations, I establish an intuitive connection with service members that they could continue the training outside of the navy. This technique seems to always promote long-range goals. As a senior instructor, I ensured that all of our material was current with the navy standards and directives. As a navy instructor my skills also were utilized with interviewing and counseling. This was due for cases were students who didn’t do well in the course. I had to ask probing questions to determine what was the cause of their disconnection with the course. The last phase as a navy instructor was the writing and assimilation of material to personalize the course, which we as instructors were going to instruct.

Michael Reese Hospital

03/1980 to 09/1987

Laboratory Blood Gas Technician

As a laboratory technician, my job was to perform and due various test on patients. These patients were many different units. The units were from the intensive care unit (ICU) or the cardiac intensive care unit (CICU). The test was about the different levels of activities’ of how the heart was performing. I performed maybe 23 to 30 tests per night depending on the work of patients.

The final outcome would determine if surgery was going to be the final solution. As the laboratory supervisor, I had to review the training of the new laboratory technicians and what their role was going to be in the unit towards which they were attached. I also gave them an analysis of what the test was reading. It gave them a sense of ownership and how much value that they were to the patients stay in the hospital.

I always thought of the training of understanding various patient medical conditions to proceed with performing scheduled testing. Also interfacing with hospital doctors and nurses concerned with the diagnosis of patients. As I gave them training about specific equipment, which performed the different tests. This allowed them to fell proficient about the final tests presented to the medical nurse or doctors.

EDUCATION AND TRAINING

Naval Instructor School

9/2002 to 5/2005

Training: Completed numerous courses and seminars, inventory control, loss prevention, time management, leadership, and performance assessment, Quality Assurance Certification, Hazmat Certification, LEAN Certified and Master Training Specialist certification

Southern Illinois Carbondale University, Carbondale, Ill 3/2005 to 8/2007

B.A. Workforce Education and Development

National University, San Diego, Ca 8/2014 to 12/2015

MA Human Resources Development & Management

University of Phoenix, San Diego, Ca 3/2011 to Present

Information Technology Management

Contact this candidate