Jacklyn S. Garza
******.*.*****@*****.*** 305-***-****
Education
Florida International University, Miami, Florida
Bachelors of Science-Psychology, History
The French Culinary Institute, New York, New York
Grand Diploma in Culinary Arts
Intensive six-month course of culinary study and 600 hours of hands-on practical training in classic French cooking techniques.
Graduated with Honors, Perfect Timing and Attendance Award, Community Service Award
Career Experience
Primrose School of Ashburn, Ashburn, VA July 2019 to Present
Primrose School of Ashburn at Broadlands, Broadlands, VA
Director of School Excellence
Manage billing processes for all family accounts at two schools
Administer payroll processing for all employees
Oversea and manage social media engagement and content creation for both schools
Support the recruitment process by screening and filtering candidate resumes for review by School Directors
Address inquiries, conduct tours, and facilitate enrollment in collaboration with the School Director
Handle all HR-related matters including but not limited to health insurance, insurance benefits, 401K, FMLA, ADA, ACA reporting, etc.
Serve as the direct liaison to the attorney on all employment-related matters, including policy compliance and employee handbook updates
Primrose School at Tatum, Phoenix, AZ December 2018 to June 2019
Front Office Manager
Assisted Management team with daily tasks of school operations
Eat Fit Go Healthy Foods, Phoenix, AZ November 2016 to November 2018
Executive Chef/Kitchen General Manager
Solely responsible for the daily operations of a USDA-inspected facility that produces healthy ready-to-eat meals for Phoenix and Tucson markets
Ensure all recipes, food preparation, and presentation meet the criteria and specifications of USDA as well as Eat Fit Go Healthy Foods
Oversee kitchen labor and food cost to budgetary requirements on a weekly basis
Interviewed, hired, trained, and directed all staff members
Proven ability to effectively handle multi-task levels of responsibility with minimal direction
Ultrastar Corporation, Maricopa, AZ April 2015 to November 2016
Executive Sous Chef
Responsible for the daily operations of the kitchen and banquet events
Ensure all recipes, food preparation, and presentation meet the criteria and specifications of Ultrastar Corporation
Oversee kitchen labor and food cost to budgetary requirements while managing staffing levels throughout each shift
University of Texas, Brownsville, TX June 2014 to April 2015
Program Coordinator-BioMedical Science Department
Provided assistance to students within the department
Organized and executed the White Coat Ceremony for incoming medical school students
Ritz-Carlton Key Biscayne, Miami, Miami, FL July 2012 to May 2014
Catering Sales Manager
Worked closely with the Executive Chef to create menus for prospective clients to ensure food costs are minimized while maximizing revenue
Created estimated financials and proposals for prospective clients
Conducted site inspections for the Catering Sales Department
Solely sold and serviced social and group business for all Food & Beverage outlets for the hotel
Attained 100% success in sales performance for all shops in 2013
Ritz-Carlton Key Biscayne, Miami, Miami, FL August 2008 to July 2012
Banquet Chef
Main Kitchen/IRD. Worked all stations such as Pantry, Grill, and Sauté as well as Cioppino, Fine Dining Restaurant when coverage was needed
Transferred to Banquets in November 2009.
Provide lateral service for Pastry, Garde Manger and Main Kitchen when assistance was needed
Solely responsible for writing out and converting all recipes in hotel for every outlet
5-Star Award winner in July 2009 and YES Award Winner in August 2010
Ambassador to the General Manager of the Ritz-Carlton, Shanghai, China for General Manager’s Conference in September 2010
Additional
Fluent in Spanish and proficient French
Proficient in Microsoft Office
Arizona Latinos Magazine, March 2016
TV3, Good Morning Arizona, January 2016